L E Isley & Sons

Stacey J.

Always used L.E.ISLEY AND SONS before with no problems until recently. They had to take toilet off to run cable through drain line to clean out. They did not tighten toilet and it wobbled when you sat down. Took a week to come out and it still wobbles! If they had done their job right the first time then I wouldn't have had to call them back and now I have to call them back again!

Bonnie F.

We had a badly clogged and leaking kitchen sink. We scheduled an appointment with Isley. The morning of the appointment, I received a text and e-mail with the plumbers picture and navigation route and time. Shaun arrived within the time frame given to us. He was extremely knowledgeable, courteous and very neat. He not only fixed our sink issues, but helped fix an outdoor faucet that we had been told by others was not fixable. We were very comfortable with his covid protocols also.

Sam S.

Called because toilet flapper sometimes was failing to fall. They changed out flapper and fill valve but when he was done, the toilet constantly cycled, refilling on its own because the new flapper leaked constantly.

Called back. They returned and said 1. The old flapper had probably been leaking constantly also. NO it definitely was NOT refilling every several minutes on its own. The toilet after their ""fix"" was working worst than before they came! 2. They then announced the toilet was TOO OLD and it had to be totally replaced! It would never seal right because the porcelain was worn.

IF that was true, then why had they replaced both the fill valve and the flapper and charged for this?

Called a different company who changed out the flapper. This time, it only refilled few couple hours instead of every several minutes. They returned and changed the flapper for the third time and the toilet has worked FINE ever since. Flapper falls every time. Flapper seals completely.

Obviously the toilet was not ""worn out"" or in need of total replacement as Isley claimed.

Feeling as if one is being both charged and lied to by the plumbing company one has used for decades is upsetting.

Shawn P.

Proverbs 22:29 -"" Do you see a man skillful in his work? He will stand before kings."" Jake and Jeremy certainly are qualified to represent this proverb well. Late one night I discovered my water heating was leaking all over my closet floor. I called L.E. Isley and Sons the next morning and a few hours later Jake and Jeremy were out to diagnose the condition, provide a price for replacement, and a time of completion. I also had them replace a non-functional water softener. They exhibited professionalism, respect, and skill the entire time. Thank you!

Kevin T.

Have used them several times, found them after using some other plumbers whose work they corrected. They text you to know when coming, perform great work, and they had the best price. Really a great company in every aspect, couldn't be happier with their work.

Adam S.

Very responsive and plumber did a good job. Three star review was secondary to pricing. Make sure you ask before work is done. I had a hose bib replaced and a simple gas leak repaired and the bill was over $700. I won't use them again because of the pricing. Other then that they were great but it felt like I was being gouged.

Steve P.

Gabriel just left the house after repairing two house bibs and a leaking shut-off valve. Also checked the sump pump. Originally asked Isley to quote replacement of the bibs and do what needed to be done on the shut-off. Had two quoted from others. Long story made short. Isley? Rebuilt the bibs, fixed the shut-off, checked the pump. $25 and a smile from Gabriel. The other bids? Embarrassed to reveal that but they were multiples of the Isley price and the work is done!!!

As I told Gabriel (really nice guy), we've got our plumber.

Hats off to an honest, competent and thoroughly professional plumber.

Karen C.

Great service! Scott and Jeremy were knowledgeable and professional! They worked on my water heater and got us up and running! They were here within 2 1/2 hours from my call to the office! 5 stars!!

Sarah R.

Jake Lembke went above and beyond to make sure I had working water in my kitchen. After he realized my old/broken faucet had been installed wrong he had to use a saw to get it out. Then came the bigger problem - my new $360 faucet had a manufactuers defect - a chip in the sensor area. He waited for me to drive to lowes to get a new one. And he installed it. All told a 4 hour job - for which I paid only the basic install price. Highly recommend this company. Oh - I was able to get a fix the day after I called.

Barb M.

We were very happy with the work we had them come out to do.
We had to replace a hot water heater before it literally just drained on its own due to the corrosion we get from this awful Central Indiana water.
We knew it went out and needed someone here as fast as possible.
Isley gave us a very fair quote over the phone and then came out to replace and haul away the old water heater. They were EXTREMELY POLITE, PUNCTUAL and very clean! Did not come in and even track in a drop of the mud that was outside at the time due to heavy rain.
We'd recommend them in a heartbeat. We did find one other company that gave us a quote of $100 less and they matched it. Obviously not every quote can be matched but they were able with ours. I was sick with Pneumonia at the time and I can't say enough about how professional they were. I was feeling like crud at the time and needed someone who was punctual and professional!
Thank you!