Kessler Plumbing & Heating

Roy H.

I have been using Kessler Plumbing for 10+ years. They respond quickly, even if there is not an emergency. The guys are professional, efficient, clean and they answer my questions first, middle and after. They most recently installed a new water heater (I purchased on my own from Lowe's to obtain the Vet's discount). Kessler installed it quickly and disposed of the old unit and packaging of the new unit. They also cleaned up the area afterwards too.

Jo S.

Have used Kessler for several emergencies in my apartment complex and they always arrive within the time frame. Their rates are extremely reasonable. The techs are so friendly and diligent. Highly recommend using their services for any of your plumbing needs. Not really sure why some people would have anything bad to say about them. They're great!

Michelle L.

Kessler plumbing is pretty close to our building. They can usually tend to our plumbing issues pretty fast (less than a week). However; I've never used them for an emergency, so can't speak for that type of call. We've used them for new installs in 2 units and one bathtub replacement. A few other maintenance type jobs over the past year and half. There rates are reasonable and everything is to code. What more can you ask for in a plumber?

Angelika G.

I used kessler twice and both times they came out quick and their work was excellent!

Luana A.

Nightmare customer service-

Had Used Kessler to replace a 2k hot water heater- ignored their bad reviews Bc things seemed fine the first time around..

Booked a different appt days in advance @2pm- no call no show. I call @245- everyone was clueless and I had to wait for a callback. They informed me I would have to pay overtime to get the service completed today, I said they should cover their overtime fees and make sure the job was completed today. Somehow they were trying to hold me responsible for their mistake.

The lady hung up on me. Nice work Kessler. Real nice.

Nalini A.

Never ever use this place. Had an appointment booked. No one showed up. No one bothered to call me. When I called them they had the nerve to try to charge me overtime for the missed appointment. They don't care about their customers.

N. S.

They charge a minimum of 1.5 hour per call. If you want them to come on a weekend, they charge extra for overtime. Still, we were desperate to get our plumbing problem fixed, so we set up an appointment and my wife took time off from work to wait for them. But nobody came and nobody called to say they need to reschedule. Only when we called them to find out why they are late, did they tell us that nobody can come because they are busy at another job location. Obviously we are not ever calling them again.

Ross D.

I contacted Kessler for a bathroom remodel. I sent several emails before someone came out. The owner finally contacted me for the estimate. He came over December 1st. I had used them 2x before and they had no record of me. At any rate, they never sent an estimate despite me contacting them . I guess they are too busy and have bigger fish to fry. I will not be contacting them ever again. If you want to be overcharged and deal with an owner that's too busy to contact you then this is the plumber for you!!!

Ava S.

They came out three times and couldn't figure out what the problem was with my salon's hot water unit. On the fourth visit they figured it out and on the fifth visit it was installed by two men who charged their own hours and more hours than worked. Mind you they charge just to come out. Three times out with no avail in the sum of $791.25...this was not including the actual fix from the 4th and fifth visit...ended up buying an entirely new unit and paying the sum of $3,000 for the final end...this including 1.5 for two guys one who worked about 30 minutes and left and the other who worked about 2 hours. I contacted the business and felt yes, I should pay for you to come out, of course! But not if you can't figure it out for 4 visits at 1.5 =$1000 before the problem is even resolved...not fixed...resolved. It's a hot water heater. Not that crazy. These people will scam you and overcharge. Avoid! I am a small business owner and this is not how we treat our clients. I had hoped to have a longer business relationship with Kessler.

John K.

Best service fast reliable.

If you have a plumbing issue just call them and relax it will be taken care of.
Prices are good all issues were fixed and they were very respectful and helpful. All my questions were answered.

Thanks
kessler