Ken's Plumbing

Charlotte B.

I was over charged for the replacement of my kitchen sink faucet.

This plumber charged me for 1 3/4 hours for labor of which perhaps 20 minutes were for plumbing labor.

The faucet cost $100 and parts were approximately $35 plus tax and the total bill was $355.

Labor was charged at $100 per hour for 1 3/4 hours. When he went to get a new faucet, instead of going to Home Dept. which is 2 blocks from me, I have no idea where he went for approximately 1 1/2 hours.

I feel like I was robbed!!!!!

Lauren L.

Kens plumbing did an amazing job coming out recently to fix our heater. We called and they were out there the next day, the technician even stayed until 6:30pm to make sure we had heat before he left! We had the heater fixed last year and the company who fixed it did a terrible job and didn't fix the real problem. Kens plumbing came out, took the entire heater apart , fixed the real problem and charged us a fraction of what we paid last time we got it fixed. I would highly recommend this company for anyone looking for a reliable, honest, and affordable HvAC company!!!

Julie R.

Bob just came by and now I get to start the new year with clean drains. I was late and he was cool about it. He cleared the pipe that drains my sink, dishwasher, and washing machine. I think he said he went about 35 feet, so I should be good for awhile. Ironically I found the enzyme drain stuff under the sink when we were clearing it out. . He reminded me that I should use that once in awhile. He also took care of the slow draining bathroom sink while he was at it. All in $260. Bargain to start the year off with clean pipes. Thanks Bob and congratulations Ken on your retirement. :)

william t.

2 other plumbers including Roto-Rooter attempted to fix my shower drain clog and even wanted to charge me $2600 to fix all the pipes!!! Then Mr Rooter plumbers came claiming they could fix anything and also failed advising in new pipes. Instead kens plumbing who has a relationship with my HOA came out and fixed with a non machine powered snake of all things, incredible!!! Saved me soooooo much money!!!!! Could not recommend them more highly, most skilled plumbers you can find.

Kat A.

Called Ken's on the recommendation of a friend in Long Beach, because I had some kitchen plumbing issues. They were extremely helpful and explained my options very well. I ended up buying a new faucet and disposal and having them install. Frank, the technician, was fantastic. He showed up promptly and worked cleanly and efficiently. What I had been quoted as a $400 job by another company cost me less than $200. I would highly recommend calling Ken's for any plumbing needs you may have!

Kase W.

Did a bathroom renovation that left several items unfinished, beyond my capabilities of time, expertise and/or tools. Ken's Plumbing responded promptly to my inquiry to finish those, provided an accurate quote, and was able to schedule the work as quickly as I wanted. Frank, who did the work, went above and beyond. In addition to the work I requested, he identified a couple of additional potential issues the repair of which gave me much more confidence in the long-term stability of the new installations. Not only that, but all of the work, including the additional items, was done on time and under the estimated price.

Paul S.

I've had my own success in clearing my clogged bathroom sink several times in the past. But this was different. The clog I had wasn't clearing no matter what I did! Plunging, snaking (with a cheap snake), liquid plumber, other ideas I had seen on you tube involving tools. Nothing I did worked.
I thought an unfortunate but needed call to a plumber who advertises regularly on the radio should do it. But their reviews here left me thinking twice! Never had to do this before!
I checked with a neighbor in my condo, and she told me that she's always been happy with Ken's Plumbing!
So I set up an appointment for the next day, and they sent Frank. VERY pleasant fella! And he knocked out the clog in 5 mins! WOW!
I couldn't be happier! And all taken care of on my birthday! Great experience all the way around!!!!

Kathy T.

We have used Ken's Plumbing for 10 plus years - always friendly and reliable! This week had a clogged toilet the day of my mom's 80th bday - called Ken's at 8:00am in a panic - they squeezed us in for 2:00 to 3:30 that afternoon - wasn't great for me but happy I got an appointment. At 9:30 they called and said they could do it now!!! Made my day!!! I highly recommend Ken's Plumbing for always going above and beyond!

Dan R.

Called Ken's out for a gas leak. Long Beach Gas shut off our service so it was important that the leaks be repaired promptly. The receptionist was efficient and made an appointment on the spot for the following morning.

Frank, the technician from Ken's was excellent!!! We found Frank to be a totally honest and an efficient worker who strives to correct all things wrong with our two leaking gas fittings.

Don't quite understand the other low reviews for this business. Ken's charges pretty standard rates for time and materials and Frank was not a slouch when it came to us getting our moneys worth.

Tracy P.

We needed our tankless h2o heater fixed, the type and model were known by them before they came to our home, when the guy came, he fiddled around for an hour, after which, he claimed that these kind of heaters are hard to find parts for, and lo & behold they didn't have any. They made $100.00 for doing nothing more than looking at its insides for awhile. Be sure you ask questions, and don't just assume they know best and won't take advantage because they're the ""professionals"".