Ken's Plumbing

Kat A.

Called Ken's on the recommendation of a friend in Long Beach, because I had some kitchen plumbing issues. They were extremely helpful and explained my options very well. I ended up buying a new faucet and disposal and having them install. Frank, the technician, was fantastic. He showed up promptly and worked cleanly and efficiently. What I had been quoted as a $400 job by another company cost me less than $200. I would highly recommend calling Ken's for any plumbing needs you may have!

Kase W.

Did a bathroom renovation that left several items unfinished, beyond my capabilities of time, expertise and/or tools. Ken's Plumbing responded promptly to my inquiry to finish those, provided an accurate quote, and was able to schedule the work as quickly as I wanted. Frank, who did the work, went above and beyond. In addition to the work I requested, he identified a couple of additional potential issues the repair of which gave me much more confidence in the long-term stability of the new installations. Not only that, but all of the work, including the additional items, was done on time and under the estimated price.

Paul S.

I've had my own success in clearing my clogged bathroom sink several times in the past. But this was different. The clog I had wasn't clearing no matter what I did! Plunging, snaking (with a cheap snake), liquid plumber, other ideas I had seen on you tube involving tools. Nothing I did worked.
I thought an unfortunate but needed call to a plumber who advertises regularly on the radio should do it. But their reviews here left me thinking twice! Never had to do this before!
I checked with a neighbor in my condo, and she told me that she's always been happy with Ken's Plumbing!
So I set up an appointment for the next day, and they sent Frank. VERY pleasant fella! And he knocked out the clog in 5 mins! WOW!
I couldn't be happier! And all taken care of on my birthday! Great experience all the way around!!!!

Kathy T.

We have used Ken's Plumbing for 10 plus years - always friendly and reliable! This week had a clogged toilet the day of my mom's 80th bday - called Ken's at 8:00am in a panic - they squeezed us in for 2:00 to 3:30 that afternoon - wasn't great for me but happy I got an appointment. At 9:30 they called and said they could do it now!!! Made my day!!! I highly recommend Ken's Plumbing for always going above and beyond!

Dan R.

Called Ken's out for a gas leak. Long Beach Gas shut off our service so it was important that the leaks be repaired promptly. The receptionist was efficient and made an appointment on the spot for the following morning.

Frank, the technician from Ken's was excellent!!! We found Frank to be a totally honest and an efficient worker who strives to correct all things wrong with our two leaking gas fittings.

Don't quite understand the other low reviews for this business. Ken's charges pretty standard rates for time and materials and Frank was not a slouch when it came to us getting our moneys worth.

Tracy P.

We needed our tankless h2o heater fixed, the type and model were known by them before they came to our home, when the guy came, he fiddled around for an hour, after which, he claimed that these kind of heaters are hard to find parts for, and lo & behold they didn't have any. They made $100.00 for doing nothing more than looking at its insides for awhile. Be sure you ask questions, and don't just assume they know best and won't take advantage because they're the ""professionals"".

Sidney K.

After contacting several large companies who couldn't be bothered, we called Ken. He came out in the evening to deal with our emergency situation, even though he was probably ready to go home to his wife and a hot meal. He successfully resolved a highly complex plumbing issue in under two hours. I recommend his superlative services without reservation!

RichCo X.

Awesome service every time. I've used Ken's for years on both rental property and my own home. Fair, fast and efficient! This born and raised LB local says call Ken's first and forget the other guys!

Duyen T.

If I could give a score less than a 1 Star, I would.

Please DO NOT EVER use this plumbing company. This is the worst company I have ever worked with and their service both labor and customer service is despicable.

I was forced to use them because of my HOA and these are the reasons why they deserve the negative review.
1. Starting with scheduling: They rescheduled me 3 times without even telling me. They came out Friday, couldn't do what they were asked to do, so they told me they'd return Monday. Monday came and I had to call them to find out that they'd return Tuesday. But again, I called Tuesday to confirm and she said they would come out Wednesday. Get your scheduling straight!
2. Be careful! They charge $96/ hour. I have a Masters degree and I don't even make $96/hr. It is a crime.
3. They came out to snake out my kitchen sink after I told them we couldn't get it through by my contractor and they tried it anyway, so obviously it got stuck. They left their equipment over night and came back on Saturday just to pick it up. They then came back on Wednesday, did something in the garage and got it working. A week later I got a bill for close to $400 stating that they spent 4 hours fixing it. I don't know how they even confirmed that time. They never came in to check in or check out. That is a scam. They're charging for hours they they spent on ineffectively. Why am I being charged for their incompetence and spending time doing what we had already said didn't work. AND what kind of plumbing company would spend 4 hours on snaking a line? Are you kidding me? If I didn't have to use them because of the HOA, Mike Diamond Plumbing would have done it for $100!!
This place is despicable and I am ashamed that places like this even exist to rip off hard-working people.
Please don't use them if you want to not get ripped off and be treated with the worst customer service I have ever experienced.

Dale H.

Very inefficient! No one knows what the other person is doing. Thus, the customer gets to pay more. They don't accept responsibility for their mistakes.