Kellems Plumbing

Fatemeh E.

Mike is very pleasant to work with.
My contractor hired him for plumbing wor.
I highly recommend this company.

Michael C.

Mike went above the call of duty to get my water heater replaced quickly and for a good price. Even fixed another contractor's mistake in the process.

Victor S.

Contacted Kellems's plumbing over the phone and immediately within less than 24 hours of you requesting a service I was able to have my shower serviced. I went from hardly any water coming out of the spout to having Niagara Falls. Thank you so much Kellems's plumbing! Shout out to Billy For assisting and explain to me what the problem was. Having any issues with plumbing? Call Kellems plumbing ASAP.

Becky T.

Very nice guy! Professional, knowledgeable, & helpful.
Had to install a new water heater after I discovered my old one was leaking!
I highly recommend Mike!
He was able to assist the same day I called him! What a relief!!!

Daniel G.

On February 15th 2023 after receiving services, their van knocked down a basketball hoop that was set up in the street and it knocked into my housemate's vehicle. It completely damaged the back windshield and deeply gouged the hatch of the vehicle. Not only did they not acknowledge this at first and take accountability for it but we needed to have confirmation from our neighbors across the street that they were responsible for it. The neighbors across the street showed us the aftermath of what happened (pictures and video) and at first they had left the basketball hoop leaned up against the car and then eventually they moved the basketball hoop away from the vehicle. They did not leave any notes on the vehicle and they did not inform us or ask us if it was our vehicle after they committed the damage. My housemate had to drive their damaged vehicle for several days with the back windshield taped up and plastic over it and it had rained as well on one of those days before it was able to be repaired.

It took over 3 weeks for the vehicle to get repaired in the auto body shop and not only that but it cost over $1,100 for the rental car in the meantime aside from the $500 deductible to get the repairs done. My housemate and the owner of the house that needed the repair have contacted them multiple times to let them know that they need to pay the cost of damaging the vehicle because they are accountable for it and they have not gotten back to us. The interest is building up on the credit card for the payment for the rental car and they have not done anything about it. It is absolutely unprofessional that it has been 11 months and they have not compensated the driver of the vehicle that they damaged based on their negligent driving.

I am writing this review because I am the one that let my housemate use the credit card information so that they could get a rental car so not only does this affect the homeowner but it affects me and the housemate so not only does it affect three people but they're not doing anything about it and the interest charges are around $30 per month and that is affecting my credit score . They need to do something about it. This is very unprofessional and they need to be held accountable and pay the fees and damages for the deductible, vehicle rental and interest charges on the vehicle they damaged.

Danielle C.

Kellems Plumbing was initially responsive and knowledgeable. I called on a Friday talking through the issue with Mike. He was willing to send someone out same day which was awesome.
I had to work with my tenant's schedule and asked if we could plan for a day the following week.
Mike asked for pictures of the shower hardware. I told him I'd ask the tenant to send however he was at work.
I sent the pics to Mike when the tenant shared them with me on Sunday. I didn't expect a response as it was the weekend. I followed up on Monday sending the pics and description of the issue again. Mike let me know he was out of pocket that day in a class but would follow up with a quote and availability to come out.
I followed back up throughout the week and received no responses.
I reached out to another plumber this past Friday after no response from Mike. The plumber came out and fixed the issue on Monday.
As a courtesy I let Mike know I'd hired another plumber.

I did think that they were knowledgeable and initially communicative and willing to dispatch someone quickly.

Unfortunately there was no follow through.

Monica H.

Stellar service start to finish. My new favorite plumber! Used his services for a client. Referred by a friend, so glad I contacted Mike Kellem first. Great response time (minutes), great value, great service team, courteous and kind. Nice to have a dependable plumber!

Li G.

My old shower knob was broken, the cartridge was eroded and I couldn't pull it out. I called Mike and he immediately sent Billy to my home. Billy is very knowledgeable and skillful. He replaced the cartridge in no time. He also volunteered to give advice for my broken sink lift rod drain. The price he charges is very reasonable and the work worth every penny. I am glad that I called him. I actually called ASI Hastings first and the person who answered my call is just an appointment maker with no knowledge of plumbing. She said the earliest appointment is tomorrow and I can't talk directly to their staff. Mike will have my future plumbing business.

Mary G.

I called after reading the Yelp reviews. I would highly recommend as well. He came out the same day to install a new water shut off valve & ball valve for my main water line in front of the house. He charged hundreds less than what another plumber quoted me. He also adjusted the water pressure, which a different plumber left too low. Quick response time & a job well done. Thank you!

Will T.

We've been using Kellems for a few years now for assorted plumbing fixes and they're excellent. Great response, fair price, excellent service. Even helped me with getting another company on site when he was out of town on vacation and we had an emergency. The last plumber you'll need to call, save the number.