JustUs Plumbing

Rich H.

Thank you for your fantastic service. The team was great to work with and did a great job!
They replaced my 26-year old water heater, and did so very promptly. The tech came fully equipped with all that was needed for the job, and skillfully removed the old unit and installed the new one.

The owner was very responsive and proactive to meet my needs.

Very professional operation. I would certainly recommend them to a friend.

Scott D.

Called for service on a Monday to repair shower faucet. Dispatch promptly(in 2 hrs) sent someone over. I was relieved, no water in house. Tried to repair leak, wasn't able to.. left me the option of capping pipe so water could be turned on or replacing shower fixture. Bill estimated at $400, this is for 1 hour. Shower replacement quoted at $1600. Stupid of me I decide to have the shower replaced. Tech disappears for hours. Returns with supplies
No new faucet/diverter.
Replaces valve, puts old diverter back on because of time restraints. Would assume he'd return to replace with new part. Only thing concerned about is getting their money, charge you a fee for credit card use.
Shower not properly working and I've no confidence at their effect rate of $ 400 an hour I can afford to have them finish the job. They obviously lack the integrity to do so in the first place.
This isn't a company concerned about a business relationship, they're smash and grab plumbing at its worse. Don't believe 5 star reviews, they're bogus.
Don't trust anyone who won't give you an itemized detail of their work, it's always hiding something.
New name, JustUs out to screw you on your plumbing.
We never put your crises over our profit.

Tommy N.

Used Just Us plumbing to replace and install a new water softener (I purchased a Rheem unit)

I personally called and received prices from six different businesses;
Just Us Plumbing was the most reasonable....by over $300!!

Plumbing specialist Eric Barney was on time, took time to explain all aspects of the job, and installed the new unit in less than an hour!

I commend Eric for great service, and I highly recommend Just Us Plumbing if you need to replace a water softener.

Caitlin W.

They've continuously delayed our home renovation project this past year. They don't come back and finish the job. The plumbers themselves have been considerate and friendly but when there is a good one, they leave and go to other projects. We've been living without sinks, dishwasher, and showers because they haven't returned to finish the job. Incredible unprofessional and not reliable. So don't hire them for any remodeling or plumbing top out project. It's been a nightmare going through just us and would 0/10 recommend.

Sara A.

We have found our new permanent plumbers!!! Steve and Dwayne were amazing! They arrived right when they said they would. They diagnosed the problem right away and they were able to fix it and get us back to having running water in our house right away! They were able to give us professional advice on what else needed to be done. We will definitely be using them again.

Lauren P.

If I could give 10 stars, I would. Dwayne and Chris were incredible. They came out to my home for an assessment right after I'd moved in, and they let my dad help from afar via email to setup some projects and upgrades around the house. They also provided me with materials for a new water softener and educated me about the water in the area. We had an appointment setup within a week. Chris competed all the work (it was A LOT) without complaint and went above and beyond. My dad was in town and Chris was very patient with him, allowing him to be involved and ask plenty of questions. Thank you so much to this team for the work you completed.

Tom T.

Beware, this company lied and stole my money, they did not complete the work but still billed me for it!

I paid Just Us to replace a back flow valve on my pool and two brass valves on my tankless hot water heater but they stole my money and did not complete the work.

They quoted me around $700 to replace the brass valves or $100 if they could just replace the rubber inserts. They replaced the rubber inserts, did not replace the valves, then charged me the full price of replacing the valves.

When I talked to them they lied and said they did, but the old valves were still there... new valves were not installed.

I called several times and was told over and over that the owner would call me but they never did.

When I disputed the charges they lied to the credit card company and said all work was done. Now I have to go through the hassle of taking them to court.

Stay away from this company!

Justin H.

Confirmed an appointment, waited for hours and was told "they didn't hear back from me". Worst communication and customer service ever. I'd steer clear of this place.

Denney R.

First the technician was great, but the billing was terrible. I received the part from the manufacturer and it took the tech 20 minutes to replace the part and they charged me $353.00. Why to use the Texas storm to jack up the prices!!!!

Dennis S.

Positive Experience, Professionalism, Quality, Responsiveness, Value

Jarrod and Dwayne were very helpful, knowledgeable, honest, and customer service oriented. They explained what was needed to complete the work and executed as promised which included a good price. I will definitely use their services again when needed.

Service: Repair shower