JustUs Plumbing

Karen A.

We have used JustUs on two occasions; one on a holiday when our water softener flooded our home.
Dwayne was quick to respond and got everything fixed up.
When our hot water heater went out a few months after that, we shopped around and got a few quotes. JustUs was a bit higher, but they were by far the easiest to work with and quickest to have availability to fix the issue. A bonus: they are veteran owned!
I would recommend this plumbing service to friends/family.

Lisa A.

These guys are great - cannot recommend highly enough! I have had 3 different experiences with them and in each one I feel I was treated well, the prices were fair, the service was timely, and probably best of all - they just seemed focused on doing the right thing and providing old fashioned customer service. They are one of the best service companies I have worked with.

I wish they would expand beyond plumbing services because I would use them for everything if they did.

Clint T.

I am a general contractor and have used many of the plumbing companies around the Austin Metro area. I have know and used Dwayne, the owners, for over 15 years and you will not find a more honest and client focused plumber than JustUs plumbing. Clint Tomlinson

DeeDee H.

Its been years since I've had to get a plumber out and needed one for an outside water leak. JustUs came highly recommended by neighbors on both the Pflugerville neighbor pages I'm on on Facebook. I was not steered wrong! I initially talked to Dwayne and he got me set up with an appointment thru Nicole, the first thing next morning. Jarrod and Preston came out right on time and quickly assessed the problem and quoted me a fair price. They both were super nice and so polite. They made a stressful situation so much easier and the job was finished in a couple of hours. I definitely will use these guys again and highly recommend!

Joe A.

This is my first and likely only review as I'm not the type to write reviews, but the service from JustUs Plumbing was so much better than anyone else, I felt like others should know about this company. We had a small leak in our Navien tankless hot water heater... Had another plumbing company take a look at it (for $260) where they determined a leaky heat exchanger. Two days later, the leak started gushing out of our attic. The original plumbing company offered to come out to replace the heat exchanger (which had now filled up the entire unit with water and shorted out the electronics) for another $260/hour at an estimated 3 hours of labor. Of course I said no because at that cost I might as well put a down payment on a new unit and the process was not likely to work now that the whole unit was fried. After going through several (at least 3) different plumbers and having been without hot water for over a week, I called JustUs plumbing. Duane and his assistant came out to look at it and from the start I could tell they were willing to work with me and do whatever it takes to get the hot water flowing again. They replaced the Heat Exchanger (at Navien's request) at a very reasonable rate compared to the other quotes I was getting. When that didn't work, Navien sent out other parts one at a time, all to no avail. It would have potentially cost thousands of dollars to have these parts installed, but Jarrod and Duane were amazing at working with me and not nickel-and-diming me to death with every attempt. They put the customer (me, my wife and five kids without hot water for almost 2 weeks) first. They went out of their way on the Saturday morning before Easter to work with their local Navien representative (who was also amazing) to bring an entire older unit out and start replacing parts until it worked. They did this all at a very reasonable cost. We had hot water that morning and I couldn't have been happier with the overall service. JustUs Plumbing went way beyond what I expected. I will be referring anyone I know to them and will continue using them. If you are looking for a quality plumbing company who puts the customer first, I highly recommend JustUs Plumbing.

Thomas L.

These guys are GREAT! I've used them before and never been disappointed. Dwayne and Jarrod do a great job and always on time. So very thorough to make sure everything is done right, constantly double-checking their work to avoid any errors. And the price? Most reasonable. Don't ask me how their price compares to other plumbing services because I simply don't know. I don't care. I'm a firm believer that when you find a great plumber, you stick with them. You will, too, if you go with JustUs.

Gilly H.

Great experience with Greg & Jeff (I think that's their names). I got a same day appointment and they showed up right on time. My problem took about 30 seconds to resolve. They didn't try to up sell me to make their trip more profitable. I highly recommend them these nice, professional, and punctual plumbers.

Jim G.

My daughter set up an appointment with these people because their kitchen sink wasn't putting out any hot water.
He came out and gave her a quote and said he needed to get the parts and would be back the next day to fix it.
He was there for about 3+ hours (and his boss kept calling him to see what was taking so long) he finally told my daughter he couldn't figure out the problem (again he'd already been there the previous day, supposedly assessed the situation and given her a quote)
He told her he was sorry that he took so long but he was going to have to charge her for his time anyway, really?
She agreed, but told him not to take it out till Friday when she got paid, needless to say they took it out immediately, leaving them with pretty much nothing for the rest of the week.
I apologize for being so long winded but after they charged her almost $300 for not doing a damn thing I just wanted anybody and everybody to know DON'T DO BUSINESS with these thieves.
Not to mention she pretty much had to take 2 days off work for all this.
By the way my son in law went down to the Home Depot and bought a new faucet, hoping that would fix it, guess what?
$125 HOT WATER
Shouldn't a PROFESSIONAL PLUMBER been able to figure this out?

Taylor C.

These guys came out today to help with some problems that I have been having with a toilet. Jarrod and Jase came out quickly and gave price options for different ways of fixing the problem. They were reasonable, fair, and listened to concerns. I would recommend that round rock area people give them a try!

Shrelle T.

I loved using these guys, they also give veteran discounts. The guy came out, assessed the situation, did what needed to be done, gave me recommendations for the future. Quoted some other work for me, it was perfect. Very affordable and reasonably priced!! No complaints!! Can't wait for the to come back and do more work. I know that sounds odd, but nothing like getting things to run efficiently in your home!!