Jt Plumbing

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you should not go here they were fixing the plumbing and there was a rat and a bunch of ants after the house got flooded

Silvester G.

Teach the workers some customer service! Did not do business with this company as they are working on the apartment complexs plumbing but they would not move their truck for me to park in my designated parking spot in a busy apartment complex in the late afternoon. While I understand they have a job to do my parking spot was not directly in their workspace and they refused to move their truck back for 1 quick minute for me to park. If this is how their workers present customer service then I don't want to do business with this company ever.

Tracey D.

We are extremely satisfied with the outstanding professionalism of JT Plumbing.

Mid-September, we noticed a leak on the bottom of our tankless water heater. Since JT Plumbing installed it for the previous owner in 2015, we called and they sent a plumber to our home the day after. The plumber inspected the water heater and suggested to replace it, as the warranty was for five years and those units last only for 6-8 years. We got the new water heater 10 days later, due to the delay of the new unit's delivery.

That night with the new water heater, we got bubbling white water and it took about a minute to get the hot water - usually it took 1-2 seconds. I called the office the next day and they sent a plumber over. The diagnose was that the pump was not working, which needed to be replaced. This would be another $700+. I reached out to the owner of the company Mr. JT and explained to him that we suspected too much air in the new unit, which was NOT cleared out after installing it, might have caused the pump malfunction. Mr. JT checked with his guy and his office and called me back to inform me it was their fault during the replacing of the water heater. He would send his guy over to replace the pump without any charges.

Two days later, a plumber came, brought the new pump, and replaced it.

I am truly touched by Mr. JT's honesty and professionalism. How many companies would do what Mr. JT did for us? Others may easily suggest that the pump was old and broken down.

We are so happy that we have found a great, dependable and trust worthy plumber -- JT Plumbing.

Henry P.

I can't speak to the other reviews because my experience has been stellar. We had an old broiler system for our radiant heat and hot water system. It failed and JT (the owner) showed up within two hours. He quickly diagnosed the issue but realized we needed a new system. It's 15 years old so I knew it was time and the company is out of business so parts were basically impossible to find. JT understood being without hot water for a couple of weeks would be a challenge. BUT some serious outside the box thinking came into play. There was another project they were removing the same broiler from and going to toss.

He drove across town to that project and picked up the unit (that was going to be tossed) and brought over. He took the pieces from the other unit and get ours working until the new unit arrived.

I mean come on! Most people would have just shrugged it off with an ""it is what it is"" type of comment but they went ABOVE and BEYOND to make sure we weren't without hot water for more than half a day.

We also had a flap unit that failed, so they replaced that. Shortly after that unit was making a horrible noise and they showed up to check it out. Although they could have stuck me with the bill because I think CalAM shut our water off causing that pump to fail they just handled it.

As far as pricing, I called around for another bid on my broiler and they were literally 5k less than anyone else.

Leroy H.

JT Plumbing did a great job unclogging my kitchen sink drain!

Daryl N.

Cost way way too much. These guys are take advantage of you and then don't care if you never call back because they got their money out of you. Billing nightmare.

Junior F.

Extremely satisfied with the professionalism and expertise in fixing my plumbing issue. German was the plumber who came out to my home, he was able to identify the problem immediately and solve the issue. I would highly recommend JT Plumbing 10/10.

T A.

Worst communication I've ever dealt with when it comes to a ""professional business"". I took time off of work for a 9am appointment. No one shows up, so I call around 10 to see what's going on . And nobody knew anything about it. Mind you, my heater has been out for days and they received the ticket days in advance . They finally say they'll have some here within an hour and now we're already passing hour 2 and no communication form the office or tech! Very disappointing! I would stay far away from this unprofessional company at all cost!!!!

Emma B.

Our HOA had the plumber come out for a water leak we had in our condo. The plumber was very nice. I have been waiting for 5 days for the plumber's report and photos for my records and I need to pass it on to the insurance. The lady in the office has an excuse every time I call to request the information. I still have not received anything from them and don't know what to do.

J J.

The outdoor plumbing sprung a leak and JT Plumbing fixed it by abandoning the old pipes and rerouting to the house. What they didn't say is they were cutting off the water supply to the rest of the property (barn, greenhouse, garden). It was not discovered right away because I was out of town. Already over $3000.00 into the project they refused to take any responsibility but said they would send someone out. I waited over 8 hours and told them to forget it that day because it was dark. Came the next day and said they would charge time and material to find the problem plus a new quote for the project. Well, the appointment was scheduled to begin work and they didn't show up AGAIN. These people are not worthy of your business! I hired Castroville Plumbing and they did a great job.