Jt Plumbing

Emma B.

Our HOA had the plumber come out for a water leak we had in our condo. The plumber was very nice. I have been waiting for 5 days for the plumber's report and photos for my records and I need to pass it on to the insurance. The lady in the office has an excuse every time I call to request the information. I still have not received anything from them and don't know what to do.

J J.

The outdoor plumbing sprung a leak and JT Plumbing fixed it by abandoning the old pipes and rerouting to the house. What they didn't say is they were cutting off the water supply to the rest of the property (barn, greenhouse, garden). It was not discovered right away because I was out of town. Already over $3000.00 into the project they refused to take any responsibility but said they would send someone out. I waited over 8 hours and told them to forget it that day because it was dark. Came the next day and said they would charge time and material to find the problem plus a new quote for the project. Well, the appointment was scheduled to begin work and they didn't show up AGAIN. These people are not worthy of your business! I hired Castroville Plumbing and they did a great job.

Sabrina I.

Today while driving home from work, I saw one of your work vehicles turn when it was pedestrian right of way with walking lights. This poor gentleman was in a wheelchair and he looked scared for his well-being. Extremely rude, try harder JT Plumbing. Unfortunately I could not get a pic of the driver.

Carol D.

We live in a motel and I knew someone in my circle of friends and family. He works for a pluming company. I won't say the company's name but I thought I could save the motel some money. Two days later still not fixed. The motel called JT Pluming next they came and had it fixed in an hour. Yea finally they saved the day. Really nice guys too. Thank you JT PLUMING!

Charles C.

Very happy with these guys. They camerad my sewer line ,located the problem, marked it and informed me that it was only three and a half feet deep. They charged me very little I hesitate to say how little cuz they can't charge everybody that little. Since then I've had them back several times.Jantzen is the best , he is fast and clean . I have used these guys at home and at my work and have no complaints which is rare for a plumber

George Y.

I am writing about their friendliness and speed:JT Plumbing management and workers will be friendly on the phone and the jobsite. Also they will work quickly.

Amy D.

Do not use this company! They have left carpet rotting from overflow of toilet. Then last night I had to use them again. Unfortunately. This was second visit of day to fix plumbing issue with my toilet. He (JT person) came in house, looked at toilet and said he he wasn't going to bother my hubby anymore (it was after 10pm) and my hubby had just started eating dinner. The JT guy then came to the kitchen window telling him to flush the toilet, and after my hubby refused because he was eating dinner, the JT guy decided to tell our landlord he was being hostile. I'm sorry, but who wants to flush a toilet when their eating dinner and have been told the repair person wouldn't bother anymore?? They want to use your power instead of bring a generator to use themselves.

P R.

I was concerned with the poor reviews, but my home insurance company assigned JT Plumbing to me anyway. A lucky day for me... From start to finish, the employees at JT were courteous, efficient, and responsible. Xavier, the JT dispatcher, offered to get a plumber out to me if possible even though they were swamped due to the July 4th weekend. He understood my emergency situation: no toilets, baths, or showers with four houseguests arriving in three days. By 2:00, Jantzen arrived and worked non-stop for over two hours until he found and flushed out the blockage. During that time, Jantzen was professional, patient, and always respectful of my property, leaving everything tidy before he left. All is working well now thanks to JT Plumbing.

Arhline A.

Very disappointed in jt plumbing. Always used them for everything and even recommend them to family and friends. On one family member, the owner (jt plumber) and a helper left a huge mess when repairing soft water tank. Left the clean up for an 87 year old woman, not good. 2nd family member used them for pipes backing up months ago and no problem. Well they called again same problem. A man answered and said he would call back, which he did. Well they did call back and began to yell at the customer to say they service there before and won't again .. mumble mumble .. then the man on the phone hung up on them. Nothing was said at the 1st visit about not coming back out. Definitely not deferrable. Why did they call back? It would have been better if they didnt call back.

Nathan D.

Hard to get an appointment. It took them 4 months and 3 visits to order the part needed for the faucet. I refuse to be serviced by them, but I'm forced to through my Home Warranty company.