Johnson Plumbing

Ram K.

Exorbitant price of 1000+ dollars to do basic handyman work of changing angle stop and supply lines. Didn't fix the original problem for which they have been hired where it needs real professional plumbing experience. Charged 100+ for giving estimate and they don't give credit if you get the job done through them as well. Please avoid unless you have a large budget to spend on plumbing job and look for better options if you can. Not friendly and cooperative to work and get job done

Next update:
Problem is job quoted was not completed, and price charged was more than quoted price without fixing the problem where it needs plumber experience. Basic small things were taken care and were charged beyond the quoted prices. They charged a hourly rate of 118 dollars to look around for a part by driving to Lowes. Looking at other reviews , spending time on looking for part and charging customer seems to be norm here.

Karen S.

My house is 40 years old and was a rental for 24 years. I've just moved back in, (and it seems as if everything I touch in the house falls apart -- but I digress.) Jason Pettit from Johnson Plumbing came to my house to fix the leaking water valves to my washing machine, a leaky bath tub faucet, and (last but not least) to hook up a gas dryer. I appreciated the company's phone call and Jason's timely arrival. He wore a mask without being asked, was very knowledgeable, and explained each step as he worked. The charges were quite reasonable. Most importantly, I have peace of mind knowing the work was done right!

Kelly P.

Greg Johnson is a God-send! I had a broken waterline and on the advice of the city got 4 quotes for service before choosing a plumber to do the job. Boy am I glad I stuck to following that advice. This company was the first I spoke to. Two men from other companies were able to get to my house before Greg could get there so Greg was the 3rd plumber I experienced in person. Two of the 3 other plumbers were nice but it was clear to me from meeting with all of them and asking them all to send me quotes that the one who didn't want to rip me off was Greg. All the other plumbers were laying groundwork for ""a possible total replumb"" or ""slab leak"". The lowest bid I got for just repair work and not replacement/replumb was still sky high. Greg saved the day! He got it done for only a few hours of labor and whatever the parts cost which weren't much. I have no idea about plumbing and all the plumbers knew it. Greg wasn't interested in taking advantage and as a matter of fact came and oversaw the work while it was being done by his worker and let me tell you, Greg has definitely earned my trust. He makes sure his men do the job properly, that his customer isn't getting ripped off or mislead, or that work isn't done that isn't actually needed, and that a bigger more costly issue isn't accidentally (or on purpose) created. He clearly cares about the service he provides and isn't interested in raking people over the coals. This would be my recommendation to anyone for any plumbing issue, and they span over a pretty large territory that covers multiple counties and cities in the central valley so try these guys first. Greg also has a background in construction so he knows what he's looking at beside just the plumbing, and has folks in other trades that he can connect you with that will do the repair work his company doesn't if you don't want to be burdened with finding a company you can trust on your own. Good people tend to like to create a network of other good people to work with, and it's nice to have the option of a ""one stop shop"" so to speak, and to trust that they aren't collectively ripping you off. Greg got my issue addressed next day despite being slammed with work out of nowhere that day. Greg is a man of his word and doesn't just care about securing business and what's going to get him the most money, but about the people he's helping and the affects on them. His hourly rate is higher than the others but to be honest it is well worth it. The others might have a lower hourly rate but they're going to rake you over the coals. Greg will give you honest, quality work, at what is a very reasonable price especially considering the amount of honesty and piece of mind the extra ~$30 an hour gets you. I'm happy to pay it.

Greg got my problem addressed and water restored to my home by the next day! Thank you Greg! You are noble and much appreciated! I will call you for any future needs I may have.

Jack M.

They had some difficulty getting the replacement faucet due to shipping. As usual, very efficient service worker. Mike was polite and outfitted with mask. Seems like we periodically have them repairing someone.

Ed R.

I Called Johnson Plumbing because the sprayer hose on my kitchen sink had started leaking. I told them exactly what I needed. The plumber shows up, looks at the leak and says he can't repair it and doesn't have any parts. I was informed if I got the part they would return and replace it. The charge for the original visit was $106.00. A second charge of $106.00 would be required for the second visit for a total of $212.00 to replace a hose. I would have replaced it myself except I'm too old and stiff to crawl under the kitchen sink. I called Johnson Plumbing's office and got a quite snarky customer contact guy who said the first visit was to ""diagnose"" the problem ""just like at an Auto Repair Shop"" and the charge was required and non-negotiable. He said it with a smile you could hear. I got Lowe's to finish the project. I've included a picture of the ""hose requiring diagnosis"". It cost $106 to be told there was water leaking out of my sprayer hose. This company might be good for major plumbing jobs but for a small job - Forget it.
If you're a senior citizen with a small plumbing job, I would suggest you utilize another company.

Alyssia H.

Our drains were clogged and toilets were not flushing properly. I called them in the morning and they had someone out within 30-45 mins. The service tech was super knowledgeable & got everything done in less than hour. Their prices are affordable as well!

Darcie L.

The toilet started to bubble and all of a sudden water was seeping up both toilets and bathtubs...AGHHH! We called Johnson plumbing and began to grab towels as quickly as possible. The fantastic crew at Johnson plumbing arrived within 2 hours of the phone call; well within the estimated time of arrival. The plumber, Brad, was polite and worked quickly to unclog the main and reseal the toilets. Just like that my Monday went from crappy to happy! Thanks, Johnson Plumbing.

Jason A.

I've been using Johnson Plumbing for a few years now and have never had any real issues with their service until recently. In September, the hot water pressure in my shower was having issues so I called Johnson. They sent a plumber over who had been to my home before. He determined that a part of the shower unit was clogged and that a new part would be needed. He said he would look for a new part for us and let us know. In the meantime he was able to partially unclog the piece which restored the pressure for the time being. A couple hundred bucks for his time. After a few weeks the shower started to clog again and we had still not heard back from Johnson's about the part. I called and talked to the their dispatcher who had no knowledge or record of the previous visit. They sent a new person over. This guy had no knowledge of the previous visit so we had to explain it all over again. By this time I had purchased a whole new shower head set with the intention of having them install it figuring it would solve the issue. I also requested that he take a look into a potential leak under the house since I had noticed some moisture in the ground outside. At this point he went under my house and started verbally expressing exasperation with profanity about the awful plumbing work that had been done before. This is with my wife being the one who was home at the time. He told her the work that had been done before was so bad down there that it could be up to $10K in repairs. He then proceeded to not install the new shower head unit, basically did what the previous guy did and partially unclog the part, charged us a few hundred bucks and left. His assessment of our plumbing situation alarmed my wife and upset me since it was Johnson plumbing who had done the previous work on our plumbing and never mentioned any issues before. I called to speak to a manager, got passed around to couple of guys who had no clue, then a woman told me the manager was on vacation. A few days later a manager called me, apologized for the confusion and said he'd personally look into the last serviceman's observations. He came to check on the house and address the initial issue, the shower head unit and hot water pressure which was clogged again with my request that the new unit be installed. Again, I was not home when they came, and again like the previous times he did basically the same thing the previous guys did and still did not install the new shower head and still asking for a couple hundred bucks for his time! When I asked why he didn't install the new unit, he said he was confused and didn't think I wanted him to do that. He apologized and said he would not charge me for this visit and said he would get an estimate me for the other issues as soon as possible. A couple weeks later they come back with a $4.5K estimate saying the entire hot water pipes needed to be replaced! I got a second opinion, got another plumber and the issues fixed for less than $1K, no leaks, my hot water pressure in my shower is stronger than ever, all without the need of putting in $4 grand of new lines. In the meantime I still keep getting an invoice from Johnson plumbing for their 3rd visit where they didn't do anything and which they said they would waive. These guys are clowns at best and crooks at worst. Don't call them.

Jennifer P.

They respond very quickly and fixed the kitchen drain within an hour.

Armando R.

I called Johnson Plumbing back in Sept 2019 for a rental property kitchen sink issue. They said I didn't need to be there, since they can fix the problem if needed, with cost estimate not to exceed certain limit. They went and inspected the issue, but was unable to determine the problem. Well, the problem came up again (Nov. 20), but this time the tenants had a video of the leak. When the technician came, he still was unable to duplicate the problem, but suggested that we replace the faucet, so it doesn't happen again. Because I was there at the location, I was able to make a decision at this time, unlike the last time, where I did not have the option to make that call. The rate quoted was fair, but not cheap, but they gave me a one year warranty on labor if it leaks again. I would recommend them, but be sure to be there when they are doing the inspection and giving you a quote.