John Thurston Plumbing

Warren G.

Honest guy who does good work at a fair price! He installed a water softener for us and we couldn't be happier. He is a small business, does all the appointment scheduling himself, doesn't accept credit cards, so don't expect any of that.

Consultant C.

Called him and got a fast phone response, and he came out the very next day, though our plumbing issue certainly wasn't an emergency of any kind. He was a nice fellow, and he fixed what we needed. Our only issue was that he charged much more than I expected for barely an hour's work, but we were tired of waiting on other plumbers to even give us a callback, show up, etc., so we told him to go ahead.

Orlando girl R.

Thank you Mr. Thurston for coming out on a Saturday night and resolving our emergency plumbing issues.

Lee M.

Came home to find the hot water tank wasn't working and of course this happens on a Friday. Called John Thurston Plumbing and they were there in an hour. Diagnosed the problem and fixed it. Will definitely use this company again.

William S.

Great experience during a rough situation! John's son, William, came when he said he would and worked to get the job done. Very professional and took care of the problem. I would highly, highly recommend this business and have them saved in my """"contact"""".

Bob S.

Awesome service! I called about my hot water heater and he offered to assist by phone or come look at it. He was here in 30 minutes and showed me the problem and fixed it. I received a follow up call the next morning to see if I was having any more problems. Highly recommend!!

Jon M.

Exchanged emails over several days. He was going to call. He would call tomorrow. He would call today, if he hasn't called already. He never called. I really wanted to work with him based on word-of-mouth reviews. But is was not to be. I contacted another Yelp recommended plumber, they promptly got back to me and set up an appointment for the next day. They called back and said they were located in Jacksonville (we're in St. Augustine) and they would not be coming. The third Yelp recommendation wanted $77 to come and estimate, and it would not be deductible from the cost of the job. I didn't bite. Went on my own, call a guy, gave me an estimate on the phone and came two days later and did all four items on my project.

Kevin M.

Should have realized when I called and he answered with """"hello"""" not company name. Came out for three small problems all which were fixed with turning of a simple valve. $175.00!!!No parts were needed . He did however come out the same day and stayed in contact.

Brian L.

I've hired lots of tradespeople in the past and John Thruston Plumbing is the best! My wife and I have a beach house in St. Augustine and it's new - so we haven't really had a reason to call a plumber... until last night when my wife stuffed have a garden down the disposal and the drain backed up. My wife called John Thurston and he told us that he would take care of it in the morning. At 8:00 a.m. he said he was on his way and would be at our house by 8:30 he showed up & he was. He not only fixed the sink issue, but addressed another issue that we were having that was unrelated. Furthermore I asked him about our water heater and some advice and he told me an easy fix & that I could do it myself and save money. He absolutely could have told us we needed a new garbage disposal & a new faucet & that we needed more work to the water heater than we did... but he's honest and fair with his pricing & generally just a nice guy. He knows what he's doing & is great!

Lisa M.

Had an emergency January 1 at 9 pm. Called Mr Thurston. He was there in less than 30 minutes. Fixed the leak in short time. Gave us suggestions to remove the water from the carpet. He is now our plumber. Never hugged a plumber before but now have.