John Smith Plumbing

Mike L.

Used them for a repipe. They were able to come out the next week. Should've taken their open schedule as a clue. Here I am two years later with a leak somewhere in their outdoor run. Called them to see if they'd fix it. Customarily the trades warranty their work for a year after install, so no surprise when they didn't. Hired a leak finder and a plumber to come fix their work. JohnSmith used a sharkbite. Had to replace their connection on a weekend. Do yourself a favor and find professionals.

Deborah C.

Left the shower head off when I called them back to come and replace it after the tile was replace they nicked it with their saw they cute the pipe with to put the shower head on. Today just a couple of weeks later the tub spout and shower cover both fell off. Scratched my new toilet putting the tub in. Way to expensive for the quality of work they due. Live and learn. Should of read their reviews first. Very sorry for using them.

Sh M.

This company gave my church an estimate of air conditioning, took a $1900 deposit and backed out of the deal saying they don't do air conditioning, although their business and trucks still claim they do. They won't refund the deposit. What reputable business steals $1900 from a church? Shame on this business.

Michael C.

JohnSmith represented itself as qualified and licensed HVAC contractor in June of 2018. While in the process of developing an estimate for installation of a new Trane system JohnSmith in August of 2018 asked for $1,900 to pay an outside engineering firm for specifications on a condenser mounting structure. The amount was paid, but the engineering was put on hold as we discussed alternatives to the equipment proposal which might affect the specifications. JohnSmith advised in January of 2019 they were no longer in the HVAC business and therefore could not install a system. I asked for a refund of the $1,900 for the engineering specifications that were never developed. JohnSmith has refused to make the refund. What kind of company treats a church like this?

J B.

Called this company because my neighbor has used them. My previous plumber was extremely good and very fair with the pricing. Unfortunately, he passed away a few months ago so I needed to find someone else. I had a simple clogged sink but thought it would require more expertise than I have. The work was done, problem solved, but the process was so simple I could have done it myself as it turns out. Took about 15 minutes, and cost me over $200. I know plumbers are not cheap, but I find this amount to be just a bit over the top. No complaints about the work, just the inflated price. I'll look elsewhere the next time I need plumbing work done.

Mike L.

In all of my years of dealing with businesses, I've never been treated as rudely as by their service manager Jeff. I used John Smith for a plumbing job as part of a restoration project. They installed a new tub, but did not level it. I called to explain we had this done early, but because of the restoration project timeline caught it more than 30 days after installed. Jeff's response was, """"CONTACT YOUR WARRANTY COMPANY WE NO LONGER DO business WITH THEM THIS CONVERSATION IS DONE I have OTHER THINGS TO DO"""" in an angry voice and hung up on me.

Dianna B.

I've been using John Smith Plumbing since I can remember. My dad and he were friends and I went to school with the son, Jr. I was disappointed that they were 4 hours late and there was no communication from them to let me know. My service appt was originally from 12-2, my actual service time was at 6pm. As for the service, no problem. Quick and efficiently done.

Ron R.

On 7/5/18 we called for A/C service the unit had shut down. I cleaned the drain line by blowing compressed air up to the pan and got the drain opened which started the unit running. When John and helper(nice guy) showed up I explained what I had done. They took a shop vac and sucked out the drain line. The helper said they should go up and check out the pan and drain. John stuck his head in the attic and said everything was OK. The helper said he would go up there and was told by John he couldn't. I then was presented a bill for $125, $65 service call and $60 to run a shop vac for 15 to 20 minutes. What a rip-off! Now on 9/15/18 we have the same problem called John Smith and was told I would have to wait until Monday and would be charged again. Fool me once shame on you fool me twice shame on me.

Jeff D.

The old John Smith was a fair & honest guy and I used him for years but unfortunately he just sold out to ruthless scam artists. They tried to charge me the equivalent of 350 an hour for a simple job. Do not under any circumstances use this company. They will rip you off.

Meredith B.

This company is horrible. DO NOT USE!!! They came out 4 times to my home to repair a leaky shower, exterior leaks and install of washer water valve. The shower was not fixed the 1st time had to come out 2 days later and charged me again, which caused water damage and mold. The work should have been completed the 1st time. They burned and damaged my shower enclosure, which has now cost me Thousands to remove and replace. They melted the surround that covers the washer & dryers water spouts, left a mess, giants holes ion my wall and hooked up the water lines incorrectly. They charged me over $300 for a part that I found on Amazon for $20. Total rip off, very unprofessional and told me they can charge what ever they want because I need them more than they need me. I plan to file a complaint with BBB and the Pinellas County Consumer Protection Agency. Mike, the Owner never called me back about my numerous complaints and they confirmed a refund verbally for the over bill, but I never received it. They never refunded anything and will not refund me at this time.