John Smith Plumbing

Tay G.

Had a leaking pipe on my side of water meter. Guests coming to visit and no water.....whoever does their scheduling is top notch...she squeezed me in ....the guys that came out were neat and on time ...very professional...and fixed my pipe...highly recommend...

Carlos A.

I've been using John Smith Plumbing since I can remember. My dad and he were friends and I went to school with the son, Jr. I was disappointed that they were 4 hours late and there was no communication from them to let me know. My service appt was originally from 12-2, my actual service time was at 6pm. As for the service, no problem. Quick and efficiently done.

Danny H.

After attempting to resolve an issue with management three times, I never received a call back, so will have to just pick another plumber for our home needs. Really gave this operation several chances, and it just didn't work out. On our first call we had an RO (reverse osmosis) system that was installed by previous owner. It evidently was outdated, and would have been better (per the tech) to be replaced. OK---we'll pay to have a whole new system in. The first tech who installed took over three hours (other techs said it should have taken half that time), and once finally complete, was still slighty loose at the dispenser. We just dealt with it after having him here for so long. A few weeks later our water leak alarm goes off....it had leaked under the sink. Had to shut it off, call them back out again. Had to have the entire sub-floor in our sink replaced as it had damaged the wood. John Smith took care of it, and we thought the issue was resolved. Fast forward a year ish later, and the dispenser is now barely hanging on for dear life. Called them to come out and take a look at this, as no way it should have issues just a year out. The tech (Chuck) who came out to look at it basically said that this system should have never been installed on our counter top, and that he would talk to the owner/service manager and that person would give me a call. Couple of days went by, no call. So I called and talked to Lindsey (who is always super nice), explained the sitch, to which she said she new Chuck had spoken with the service manager about the issue. Said that the service manager (I believe she said Chad) was on a call, but would relay the message and give me a call back. To this day, still no call back. I'm not going to continue to chase down someone that we paid money to both install, and correct an issue....but will not call us back. Poor responsiveness...to a system the tech said should never have been installed on our type countertop. If it shouldn't have been on that countertop, they should have recommended something else. Not very good service, and as you can see, not very good at following up either.

Andreas M.

Best service around. Dylan very knowledgeable, very professional and completed the job with satisfactory results. Would recommend highly!!!!

Scott R.

John Smith Plumbing was highly recommended by our Condo Association Maintenance man in Tarpon Springs. I had a sudden hot water heater leak, and the plumber came out and replaced my hot water heater the following day. He left everything tidy and was in touch through texting because I was at work. I am sorry now that I can't remember the young man's name, but he was very polite, informative every step of the way, and did a great job. I will always recommend John Smith Plumbing because of their courteous employees, and very fair prices. Cynthia Maus

Lynn V.

JohnSmith represented itself as qualified and licensed HVAC contractor in June of 2018. While in the process of developing an estimate for installation of a new Trane system JohnSmith in August of 2018 asked for $1,900 to pay an outside engineering firm for specifications on a condenser mounting structure. The amount was paid, but the engineering was put on hold as we discussed alternatives to the equipment proposal which might affect the specifications. JohnSmith advised in January of 2019 they were no longer in the HVAC business and therefore could not install a system. I asked for a refund of the $1,900 for the engineering specifications that were never developed. JohnSmith has refused to make the refund. What kind of company treats a church like this?

George L.

Shower and vanity replacement. No permit was pulled, no float test, no inspector to check anything. Shower not even on all sides, wrong screws were used in some places, boards were not put in between the wall and shower leaving open space. Huge gap between the pieces of shower. Quality poor and now I can't get it finished due to the problems after install and permit being rejected.

Carlos N.

Called this company because my neighbor has used them. My previous plumber was extremely good and very fair with the pricing. Unfortunately, he passed away a few months ago so I needed to find someone else. I had a simple clogged sink but thought it would require more expertise than I have. The work was done, problem solved, but the process was so simple I could have done it myself as it turns out. Took about 15 minutes, and cost me over $200. I know plumbers are not cheap, but I find this amount to be just a bit over the top. No complaints about the work, just the inflated price. I'll look elsewhere the next time I need plumbing work done.

Bobby R.

I have been very happy with the work they have done. I have used them several times. Very professional company. I highly recommend this company. Charlotte Champion

Dana K.

I called Johnsmith Plumbing to handle an emergency. They said they were booked but since it was an emergency they would work me in. They came out that afternoon and took care of the issue. Thank you for the Great Job and Service!