John Gleason Plumbing & Sewer Service

Tom N.

John had a personal problem, so his wife asked us to give him some time to
reply about our Todo toilet that was not flushing and causing yellow stains
and porcelain corroding. We have dealt with John for 25 years. He installed the Todo in 2017.


Days later, he called and sent Austin. Austin said the valve was congested, but tank ok . He would talk to John about a new bowl.

1 week went by. I called John and his wife said she would call us back.
Two days later, I called. John answered and was unaware of
Austin telling us he would check with him. He said we cannot get a bowl
separately. "" Austin is just a kid. "" $135 for a kid'smistake.

We called Baswell Plumbing and Jason told us clogging was due to
not flushing which happens in Todo toilets. We ordered another toilet
brand.

John owed us better service after 25 years,

Tom Nelson

Greg M.

John and his crew replaced our water heater and also added a hot water recirculation pump at the same time. They did a great job installing the water heater and pump and rerouted the copper supply lines providing a very clean and professional installation.
The next day I found the hot water was not recirculating and contacted John. He sent his crew out right away to determine the problem. This turned into a problem where John had to send his crew out two times, contact the company at least twice, replaced the pump, bypass valve and still no luck.
On the third visit Austin came out and found two small check valves that had been installed during a kitchen remodel 2 years before that was stopping the water from recirculating. Nothing to do with their install. Problem solved!
The bottom line for this long review is that John, Barbara and his crew stuck with with me on this until the problem was solved.
Friendly hard working people that are a pleasure to work with.

Bruce O.

We hired another plumber to fix our dishwasher water supply line and they spent two hours and couldn't fix it. We then called John Gleason plumbing and his workers came out the next day. It took two of them 2 1/2 hours to fix the thing but they stayed here until they were able to solve the problem. John Gleason went out of his way to accommodate our needs. I will never call another plumber other than John again.

Mark G.

My dishwasher was improperly hooked up and was flooding under the sink. I spoke to John and he diagnosed it over the phone as most likely the air gap not connected correctly.

He was able to send a technician out in a few days. Austen showed up and confirmed the issue was as John thought. He fixed the problem quickly, and was extremely professional. The flooding unfortunately ruined our garbage disposal. Austen stated that once we purchased a new disposal he could install that for us as well. While he was there I had him look at our showers which we both not working properly. He determined the both needed new cartridges.

John scheduled Austen to come back two days later and he quickly took care of all three issues. Again quick, quality work, lots of communication and professionalism.

I would highly recommend them!

jeri s.

I have used several plumbers in my many years living here.  Back in April, and again (for a different reason) this month, I used John Gleason Plumbing Plumbing and Sewer Services.   see their site: https://johngleasonplumbing.com/Home .  I was SO pleased with all their work!  John and his wife Barbara own the business, have  been around for a long time, and are VERY experienced.  They were excellent at returning calls, showing up when they promised, etc.  The plumbers they have employed for a long time all know what they're doing, and have a cordial relationship with John and Barbara. They are trustworthy and just plain NICE.  Also, I found their prices to be very reasonable.

Rick L.

Our sink was backing up. Talked with John and he had a crew over in a very short time. Austin and Owen were very professonal and friendly. (A couple of young men who grew up in Novato and to my suprise went to high school with my sons). They quickly solved the problem and they left the area spotless. They are number one in book and I would highly recommend them.

Diane C.

I'm a big John Gleason fan, and it's not just because of the fine work his personable and capable crew, Austin and Owen, did. (They unclogged a toilet after checking the septic system to make sure that wasn't the problem.) What I appreciate even more is that John made sure I didn't have to wait a whole weekend to get my toilet fixed even though he was very much booked up. He went the extra mile to make sure I was, as he put it, a ""happy camper."" Thanks, John!

Rodrigo I.

John is just an old fashioned gentleman, honest and helpful to the bone. He treats his team of workers like family and thus they show it by not only being competent and efficient but friendly and honest.
I called John to replace some old cast iron sewer pipes in a crawl space. A tough dirty job that they did with no complaints or any attempt to jack up the price. They explained everything and even showed us the snake camera going through the sewer lines. Their conclusion was that the line to the street was clean and in good condition. (Saved a ton of money there) They even located a buried clean out by the side of the house. They could have hid those facts and charged alot of money to do needless work. The final bill was far less than the other big companies estimates.
When you have an old house you need guys like John and his crew. They are a small company with no giant overhead or a fleet of trucks so they can pass on savings to you. Even my neighbors like him so I know I am in good hands. Now I wish I could find an electrician with his worth ethics.

Ernie G.

Highly Recommended

My son recommended John, I called on a Saturday to set an appointment for a leaky shower faucet. Not an emergency, but it was leaking about 20 gallons a day. John had Austin Garcia here on Monday, diagnosed the problem, got that parts and fixed the leak.

Very satisfied with the timeliness, Austin and his ability's to fix the problem at a reasonable cost.

Ernie Ganas
Bel Marin Keys

Frank C.

Austin Garcia is a nice young man who works for John Gleason. Austin showed up 15 minutes early on Friday, May 21, 2021 when we needed our kitchen sink unclogged because it was beginning to show signs of a slow drain. Austin did everything he could to try to unclog the drain, but it appeared to be a clog between the home and the street. Austin believed the snake he was using was not only strong enough, but not long enough. He went back to the shop to get a longer and strong snake, returned to the home and within an hour, he got the line unclogged. Austin was persistent and confident that he could get the repair done before needing to do any serious work like digging out the pipe near the street. John the owner called me that morning to confirm the appointment, also followed up during the appointment and followed up after the appointment. This company was referred to me by our neighbors ""The Williams"". I highly recommend this company and will definitely use them again in the future. Thank you Austin for taking care of business.