Joe Cole Plumbing

Marta M.

This site does not allow one star or no star reviews or that would be choice. Joe Cole Plumbing charged for costly leak detection, failed to perform the leak detection apart from eyeballing the situation, therby missing a second leak, repaired one leak but failed to recommend that the area needed to be dried, closed up a wall with no active drying, and caused ongoing moisture damage.

Dee S.

Worst customer service and hourly rate a rip off for small jobs. Complete lack of care when they make a mistake

Eva M.

By far the best plumbing company out there!! We've had to use them several times in the last few years for different things, and have always gotten excellent service! This time I called and left a message on their answering machine after hours and within a few minutes the owner himself called me back to discuss our problem and before we hung up, assured me that he would have someone out first thing in the morning. Sure enough, someone was there at 8am as promised! Pricing is always fair and service excellent, and I love how they still give you that personal service that most companies lack these days!! I would highly recommend this company!!

Daniel A.

One of the best plumbers I have ever worked with, One of my investment properties had a leak that was coming from somewhere - the hoa sent countless plumbers and not one could find where the leak was coming from. Joe's team found the leak in seconds . Joe might having pricing a little higher than others but you'll get the Job done right and you'll save time. I will definitely use Joe's service again.

Loubna B.

ZERO star, not even 1 Star!! The owner, Joe Cole, is very unprofessional and rude. I was quoted $119 for the service call including the first hour of labor by Alice. However, I was handed a bill for $164. When I questioned the charge, Johnny, the plumber, tells me that every piece of equipment he used is an additional charge. Not once was this information given to me prior to the repair, even by Alice's admission when I called again complaining about the price difference. When I talked to the owner, Joe, he was very rude and unprofessional. According to Joe, I should have known that plumbing equipment is extra. So I guess the first hour of labor includes the plumber's bare hands only. What a joke! What a way to rip consumers off. Be upfront with your information and pricing. And to make matters worse, when I told Joe I would not use the company again or refer to anyone, he replied that he did not need customers like me.

Terri J.

The worst customer service I have experienced and the most expensive. They installed a kitchen faucet 8 months ago. (Could have been a used one$ charged $497.00 without installation cost. There was very little pressure to start with! Plumber said it was because of water restrictions. It got progressively worse to the point there was barely any water. Plumber came out on a Friday. Wrote up invoice to say Faucet needed to be changed. He must have opened a valve because there was a flood under the sink. Called owner on Sunday, apologetically but (his # was on invoice) to make sure I got the plumber to stop the water under sink. Mr Cole was rude, told me to put a bucket under (which of course was already done) and to call his office. His plumber in black and white said a new faucet is necessary. Cole wants to 'duck tape' it together and refuses to let me get a new one. Of course I will be now purchasing a new one. You judge yourself!!!

Therese K.

Bad Customer service! Owner rude. Plumbers cause worse problems and they don't stand up for their work.

Fortuna F.

be prepared for the wrost possible customer service and the most expensive plumber on the planet.

Poala D.

Be very careful hiring this company's service! AVOID THEM. They over count the hours of service. They count the hours from the driver/plumber living previous client's location. What do I have to do with his commute? The plumber replaced a part that wasn't even broken. They charged me for the part and (of course!) charged me labor time. Plumber answered personal calls twice while he was working on my shower. Owner won't take my call neither my claims after received invoice. Don't dare to call them unless you'd like to experience a nightmare!

Yuval O.

Charged $650 just to diagnose the cause of two leaks, which they determined was due to an issue with the cartridges in both showers. When called to clarify, the owner was extremely rude and aggressive.