JMS Express Plumbing Burbank

Shoshanna G.

We had the best experience. We got home on Christmas Day and had no gas. That means no stove. No. heat. No hot water. Basically no house. Joe took care of us right away and so perfectly. We now think of him as our Santa Claus! He gave us Christmas back!!!

Stephanie C.

5 out of 5 stars for JMS Express! I had researched multiple plumbers and JMS made the cut for their reasonable pricing, expert advice, and overall genuine compassion in all aspects of their services. Joe was on top of what my overall problem was with my water heater and immediately wanted to check on the issues. I needed a new gas valve since I kept running out of hot water and relighting the pilot every day which was happening for weeks.
The part took a day to wait for, but Alex was assigned the job and he was awesome enough to clean the old gas valve first before considering replacing it. Glad all the options have been done first before any necessary work needed to be made.
Once we determined it definitely needed replacing, he came back with the part, still under my manf warranty, and didn't take him very long to replace. It's been 4 days with consistent hot water when needed so that's already a vast improvement!

Thanks JMS.

Steve D.

JMS installed a new faucet in our bathroom and, as always, did a great job. Our house has very old plumbing so we've used JMS a lot since discovering them a few years ago. I used several other plumbers before but was happiest with JMS. They're easy to schedule, give you a one hour window for when they're showing up and even call you when they're about 20 min away! Their prices are also better than the other plumbers I've used. Strongly recommended!

Cynthia F.

This plumbing company has been a nightmare! No permit obtained, new pipes installed incorrectly, new pipes breaking apart and water/sewage running out, drains blocked by new plumbing...and the list goes on. DO NOT USE THEM!

Joseph E.

We've used JMS Express Plumbing several times, but this last time will be the last. We have to get our drain pipes serviced once a year for root intrusion. JMS came to the house yesterday, did the video scoping then promised to return in an hour with their equipment. They never showed up. My husband called them, they didn't return the phone call. My husband stayed home from work for nothing. They left an open line with sewage spilling into the street. This morning they got here before I even woke up (supposed to come at 10:30 a.m.) then left without a word. They left behind a mess. On their invoice it clearly states that they are supposed to clean up the front yard. There is currently toilet paper and human feces on my driveway flowing down into my neighbors driveway, etc. So gross and unacceptable. See pictures above. About half of these brow spots smell like feces. I heard my neighbor scream! So embarrassing.

Pat H.

We hired JMS to replace a toilet in our powder room. I ordered a new Toto toilet from Amazon, and JMS came out pretty fast to haul away the old one and install the new one. Easy to schedule, good communication, technician was on time and did the job. Their price was also the lowest among the few different plumbers I called.

Sue D.

We have used JMS Express Plumbing for more than ten years. They have handled huge jobs like a leak in our foundation to smaller tasks like replacing our water heater. We had an emergency on holiday and had needed service on the weekend, and they were prompt in sending someone out to fix the problems.

Alex is very professional and has been a terrific help with advice on remodeling and brands. We feel very confident when we recommend them to friends and neighbors. We are very grateful that we have found a company whose employees are so honest and competent.

Juan C.

I called JMS and was really happy with the work and professionalism that Alex has done in my bathroom .

Speaking with him the first time on the phone he was very patient with me in finding out what my problems were and gave me a few great suggestions. He never tried to up sell me on things I did not need or overcharge me which I found to be great to start off in the New Year.

Arriving on site he was on time friendly and did not waste any time doing the work, checking his work and cleaned up area when he was done .

Thank you JMS and Alex for coming to the rescue when other companies have let me down.

Lee W.

Keep a very close eye on the work of JMS Express Plumbing while they are doing the work, or you will end up with not only a lot of damage but will also not be able to park cars in the parking spaces any longer, after spending a massive amount of money!!

Sigal A.

Working with this company was a great experience. They gave me an estimate without any hassle and performed the work as expected and at the estimated amount. I had a few questions when they were done and the team leader, Alex, answered my questions thoroughly and professionally. I recommend this company to others.