Jimmi The Plumber of Chicago

A W.

Horrible experience. Stay far away from this guy!!!Jimmy came by to fix a couple of things including our well pressure switch. Job took many days. Was late to the house multiple times, no showed one day. One day they only did outside work and left us without running water overnight without a heads up. We called to ask why we had no water...Emergency service? Yeah, right. Good luck getting a call back. His guys left a bunch of garbage in our yard (wires, wire caps, broken gasket rings, plastic boot covers, tons of cigarette butts!). And they put advertising stickers all over our laundry room (on fire sprinkler tank, water heater, sump pump, ejector pump) without asking, even on things they didn't work on! Also turns out he is clueless in regards to well work. Didn't know how to hook our pump to the new switch so he said we needed a new pump with different wiring. We needlessly replaced our pump and turns out he installed an inappropriate pressure switch for our tank size so our tank bladder burst. Now we have to replace the pressure switch AND the tank also. Avoid this crook!

Dan K.

This is the same guy who has Fair Shake Plumbing. But he is shady and has to work under two company names. AVOID. He's gotten a lot of my business since 2012. But in 2015 he came twice to fix a tub leak..it still leaks. I had water standing in my sink last week and called almost a week ago...no call back. Also once he never showed cause he said his truck was stolen. AVOID.

AJ G.

Scheduled an appointment to check out our sump pumps after our basement flooded. They were a no show. No calls, nothing. I tried to call but was unable to leave a VM b/c their answering service is incompetent. Needless to say I'm taking my business elsewhere. Thanks for nothing.

B. E.

Trying to give them a zero. They gave me a 10-12 window and never showed. I called, multiple times, and they never picked up. STAY. AWAY. First review ever, by the way.

Beata P.

hard to review someone that didn't actually perform the work a contract was signed for. However, after rescheduling 3 times, we were pretty much done with trying to get him to fix our sump pump issues. Initial consultation was nice enough and came the same we called, but follow through is disastrous.

Jaci W.

Jimmi just was at my home as I had a water heater that was overheating and leaking water all over my basement. Jimmy was at my home in just over an hour (so fast!) and did the appropriate tests to diagnose what was wrong with my water heater. In about 10 minutes, he went over why the heater was leaking water (my heater was overheating the water and the pressure valve was passing water out of the heater to stop it from bursting)... and he adjusted the settings to fix it. Although he mentioned that we will need a new water heater in the future, there was no pressure and he did what he could to keep the cost low for his visit to our home. We will definitely be reaching out to him for our future plumbing needs.

Heidi B.

Don't even think about using him....

I used him because his price was lower out of a few others I called and when I searched him on the web it said he took care of our area. When he came, he said we had an electric heater (actually it is a power vent with an electric start) and it would be $400 more than the quoted gas water heater. We had our humidifier connected and I let him know this needed to be attached as well. He left parts around and outside and cracked tiles under the heater and never mentioned it, This was done right before Christmas. Then after it was installed a few days later our bathroom sink and kitchen sink stopped working and I did not think the humidifier was working well. We called to have him come out and was told he could come between 8-9, when he did not show after 9:20, I called and he said he was scheduled to come out from 9-11. I said Jenny set this up because we would not be there at that time and we have been waiting. So we canceled and said we would have to call back as it is almost Christmas and we cannot deal with this right now. We called him back after Christmas to get this fixed and then he said he was going to charge us because he said this was not his fault. So we decided not to have him come back. We were able to take apart the kitchen sink but not the bathroom one. Then I noticed as it got colder and we had the heat on, it was really dry in the house. I checked the humidifier and it was on from what I could see. I decided to google the humidifier because I could not see where it was attached to the new water heater. It showed a little copper wire which I found tucked behind the heating duct! They put it there and never hooked it up! When I called back to get this done and said they never did this on the install, he asked me if it was a saddle valve. Like I know what kind of valve it is! He described it which is what it was installed on the last heater, and he said these cannot be used anymore so he would have to charge me $125 to do this. I told him I was really disappointed in this whole process as I had a few other plumbers I could have used and chose you. He said I would have had to charge you this when I installed it. I said that would have been fine and it would have been connected, Instead you did not even tell me you did not hook it up and I called back to say I thought it was not working. You would have thought you would have remembered if you hooked up the humidifier! Then he said he could give it to me half price. NO THANK YOU! I do not need any other issues from this guy. I will go to someone else more qualified.

I hope I saved you from a future disaster...

Michael P.

Garbage business! Gave me an over the phone quote to fix a toilet. Set a time for Saturday morning (on a Wednesday) to have the plumber come out. Saturday morning no one showed up between the agreed upon time. Called and left 2 messages, never heard back, and no one ever showed. At least have the common courtesy to return a call or notify the customer you won't be coming out. Gave up my whole day for nothing. DO NOT USE THIS SERVICE!!!!!!

Kim S.

Unfortunately, Jimmy doesn't even merit one star. He was recommended to me and I can't figure out why. He showed up at the house without the half hour call I was supposed to receive and seemed to know what he was doing. He gave me a quote of $670.00 for a new sump pump (which went up by $10.00 the next day). When he showed up, he barely said a word, installed the new sump within 20 minutes, left a mess behind and hours of us having to smell the glue he used to ""seal"" the cover to the sump. I began hearing loud noises when the sump shut off and called him back on Sunday and asked if he could fix that. He said he could install a quiet valve for $49.00. He was supposed to come back on Tuesday, but never showed or called me. I called him Wednesday morning and reminded him that he didn't show and he said he would be at my house Wednesday night and didn't show or call again. I called him again this morning and he never called me back. I finally found a guy that was recommended to me by my heating man, who I trust. The new plumber gave me an estimate over the phone and will be here tomorrow to help me out.

William L.

The first time we had them out, they installed a whole house filtration system and a disposal. We thought everything was fine, until the next time we had them out to look at our well pump. They said the filtration system was installed incorrectly (galvanized fittings to copper pipe) but they said they'd fix free of charge. They did...or so we thought.

A couple days later, we noticed a leak at the inlet to the filter, so I called them back to schedule a return visit. We scheduled four visits with them, none of which they showed up for. No call, no show. I called back and left a message on their voicemail saying if they had to reschedule that was fine, but we're going on 5 weeks now and no word back from them after multiple voicemails left to them.