Jewel's Isle Plumbing

Denise K.

The Crew of Jewels Isle Plumbing did a great and fast repair of of the Moen shower control cartridge. Will definitely call them the next time I need help. great rates and great communication.

Alice ..

We had requested service through American Home Sheild. We were assigned this company to fix our water heater. Upon inspection the plumber Tui had stated that we needed to replace the water heater and that it would be covered under our homeowners plan with American Home Sheild. As a customer we expect timely service. I shouldn't be the one contacting you to figure out what's going on? Over the course of four weeks we had to call Tui to follow up on our water heater. The heater was replaced in a week and he didn't finish his job until 3 weeks later from installation. I am an honest person and all I ask is you to be straight up. Lo and behold I had to submit another service request due to a leaky faucet. American Home Sheild assigned me the same plumber. Over the course of three weeks my Appointment has been rescheduled three times. As a business owner you would think that he cares about customer service and feedback. There is so much more to this that I can tell you but all I can say is if you're in search for a quality, timely plumber? This is not the company for you.

C B.

I called them and in maybe an hour and a half later he was here. He was courteous, friendly and knew his stuff. I will use him again when needed. Gales

Pelenatita N.

Tui, the plumber and contractor has done a superb job putting in a Raindance Shower and Bathroom and Kitchen Floors. He is a very knowledgeable and honest Plumber that ensured the entire job was done perfect. and the customer is very satisfied. I strongly recommend Tui as the best Professional Plumber and Contractor in Honolulu, Hawaii. If you have any questions, please feel free to contact myself, Allan Kaplan at (808) 260-9374 or my email address: allank1942@gmail.com

Terry O.

Called a few plumbers for a bathroom renovation I had , Tui called me back within 5 minutes after I left a phone message . He was very nice , knowledgeable , and very reasonable with his prices . He showed up on time with his crew and did a fine and neat job and double checked all his work and cleaned up after everything was done . The project needed for him to show up 3 separate times and every time his service was excellent . I'd highly recommend this company for all your plumbing needs.

Dk C.

I have been using Tui for about the last 6 years for all my plumbing needs. He is the only one I trust. He knows about any old systems, and how to update to make it functioning properly, and safely. Before Tui, I always had problems with other plumbers work not knowing what they were doing, not being sufficient, and not being up to code. With Tui I never have to worry about the work being done properly. He is very meticulous and conscientious about doing the job the right way, and what is best for the customer. Tui is a very hard worker, and has pride in what he does. Tui has changed my pipes out to copper, replaced sink faucets or gaskets, replaced different toilet parts instead of replacing a whole toilet, dug out and replaced my whole sewer line, and lastly replaced my dishwasher drain hose because of a leak under the sink. He has also snaked my drains to keep them flowing. I used at least 4 different plumbers in Hawaii before finding Tui. I won't let anyone else besides Tui to work on my plumbing.

Connor M.

I had a plumbing problem with our shower . I contacted three plumbers in the Ewa Beach - Waipahu area. Only one returned my call. He was pleasant but couldn't assist because he was booked up for weeks. He recommended Tui of Jewel Isle Plumbing. Tui called back within 30 minutes and was able to come at 8 am the next day. Tui was so professional. He was on time, explained what needed to be done and then went to work. He fixed our shower problem within an hour and his fee was very reasonable. For all future plumbing issues, I won't bother trying to reach anyone else. I'll call Tui.

Cheryl W.

American home shield sent these guys out to fix our problem. The owner Tui came out and fixed it same day. Excellent job and customer satisfaction guaranteed.

Brian T.

Tui and his sons came out in July to replace an old water heater. They did a fantastic job and charged a very fair price. I was very pleased with their professionalism and how they took the time to explain what they were going to do and why. They also charged a fair price. My landlord was so impressed that she had them come out to do some other plumbing work. Again they were professional, efficient, and charged them a very fair price. I would recommend them to anyone!

Craig N.

This plumber left me hanging this morning. I made an appointment the previous day, was told they would be here between 7 and 9 am. The office also told me they would call the night before. That call didn't happen and when I called the office again at 7:30 am and 9 am, they couldn't even reach the service manager. Lousy customer service!