Jeff's Plumbing

Ani K.

We have used Jeff's plumbing for many years. They installed the gas line when we converted our range from electric to gas in our first home in the 1990's. Since then we have used them to replace the plumbing fixtures in one bathroom in our current home. The improvement in water pressure after their work was amazing. They just recently replaced our water heater. They have always been very responsive and have done excellent work for us. I just recommend Jeff's to a friend and then saw all the negative reviews below. I am so surprised because our experience has been excellent.

Linda R.

Laughton Properties, Inc. has been using Jeff's Plumbing for years with excellent results. His prices are fair and the analysis is honest. This company is our #1 choice for all plumbing issues, from simple line clearing to the extremely complicated. I have recommended the company to friends who are home owners. They have been thrilled with the service provided. It's a local company. I recommend Jeff's Plumbing without reservation.

Shirley S.

Worst customer service EVER! Called SEVERAL TIMES, never received a call back. 12 to 12? Where???? Stop the false advertisement! And train ure techs to CALL BACK

brandon v.

told a technician would be here between 2:30 and 5. No
Show no call called back and back and have been receiving bad customer service and excuses. 7 pm Never a call from a technician and never told when I would get one except ""soon"". just unpleasant being lied to

Jordan K.

My home owners warranty could not be used on an accidental break of a shower faucet handle! My son fell in the shower breaking the handle off and water was spraying everywhere. I had to shut off the main line. I had Jeffs plumbing in my address book given to me by my prior insurance agent. I'm glad!
Jeff sent out a tech within 1 1/2 hours and he was professional fast and fixed it and the price was stellar.
All in all a win win!
Thank you Jeff!

Ed W.

Great service . Guy came out within 1 hour hot water was back on . 30 mins was spent going to the parts store . 5 star service . Thanks Jeff

Raminder H.

Owner very Rude, Called for same problem and all of sudden he doesn't remember anything about the job he did only few days ago...waste of money and time...horrible service, attitude...

Sarah B.

Worst customers service ever! The plumber that was sent out was nice and fixed the problem, clogged shower drain. In and out in 15 minutes. $169 charge - completely fine. I am a renter and the Landlord had me set the appointment since I would be the one at the house. The Landlord chose the company and would be taking care of payment. At the end of the service, I had the Landlord on the phone ready to give payment information. The technician / plumber would not accept the information and said that the main office would send an invoice. The technician/plumber hangs up with the Landlord and leaves. The plumber returns 15 minutes later stating the office is very upset and they need the Landlord's information because he needs to pay today. I graciously gave his information and sent the landlord a text asking that he please call Jeff's Plumbing office ASAP. The Landlord is also at work, like most people, and did not respond immediately. This caused the Owner and Owner's son to call and yell at me about how they needed payment right now and they could not wait around for my Landlord etc. The tone and volume of the son's voice was like nothing I have ever heard - literally screaming at me. I then responded trying to explain that my Landlord had tried to pay and that he was told that he would be sent an invoice. Then the son started yelling at me about ""Well where's the credit card information then. Again I responded that his technician wouldn't accept it. In my mind I am thinking there was some sort of miscommunication, but the way the Owner and Owner's son were yelling at me was insane. I responded stating ""I had never been treated that badly by any company before that this was crazy. He then mimicked me and laughed to someone in the background.

What ever you do - call another company this was the worst experience I have ever had. I have never experienced being threatened like that in my life. If your only mode of communication is to scream at your women customers I think you should probably not deal with customers directly. As a side note to give you a time line the plumber hung up with my landlord at 1:05 PM. The plumber came back at around 1:20PM, I was yelled at by the owner and owner's son at 2:00 PM, the Landlord was free and called and made the payment at 2:40 PM. We are also a returning customer who had used them in March (6 months ago) and clearly had no issue paying our bill.

Do yourself a favor and call another company.

Jack R.

Called to have one of his crew come to fix a leaky fauset in our house. 2 days later they called to make an appointment. 9-12 was their show up window. 5:15 PM finally showed up. Took it apart and looked at it. Said he would have to find the stem at a used plumbing parts store. Keep in mind that the faucets are only 6-7 years old. He said he would get the right part and stop by the next day about 10AM. No show, no call. Called that afternoon, left message, no return call. Called the next day 2 times, still no return call. Finally Monday AM they returned my call. Told him that I would be at his office to retreive my old part. The owner told me that I didn't call. I said I had called at least 3 times to find out when he was going to show up. He told me that I said to the repair guy that I was going to buy a new faucet. No I didn't, took my part and left.
Found another plumbing company that has a much better rating.

James D.

Jeff himself is very rude person although font desk may be soft talking. I was able to get the same job done for $40 using another plumber for which Jeff's visiting charges alone were $80. He is very rude and poor customer service. Never going to use him again even if he lowers his price.