Jeff-N-Carl's Plumbing Heating-N-Air

Al J.

Our A/C wasn't turning on so I called Jeff-N-Carl's because of the reviews on Yelp and they are a Veteran owned business.

Timothy W. showed up and quickly diagnosed the issue was that the thermostat quit working...to ensure that was the only issue, he did a check of the system. It was just the thermostat...he came and installed a new one the next day.

Timothy was professional and honest.

Thank you!

Roz T.

Honest, Knowledgeable, and Efficient. Tim came out and did a great job, gave quality advice, and worked hard. He was kind and informative. Definitely Keeping them on hand for future needs!

Rick K.

To start, I did not use their service. The reason was that they quoted $800 for a job that should have been no more than $350. I needed a new pressure reducing valve. I asked Cody, their plumber, what their hourly fee was. He said they didn't have one, but that the cost was high because of the price of gas and their insurance. Hmmm, that's called normal business expense.
I ended up buying the valve at Home Depot for $172 (inc tax) and it took me about an hour to do the job. That means they were asking for at least $628 per hour (I'm sure they can get the valve wholesale and they probably could have installed it quicker than I did).
If they weren't so greedy, I was willing to spend $350, which would have pocketed them at least $178 per hour. Guess that's not enough for them.

Tim R.

Unfortunately there was unanticipated issue after the service person started the job and he was not qualified to fix the new problem so he billed me $294 and left the job 1/2 done. He was a nice young man but I feel he should not have charged me anywhere near that much when the job was not completed, even though he did spend 2 hours at our house. I asked him about 2 other minor plumbing jobs that I had and he quoted me right around $300 for each. Seems like Jeff N Carls motto is everything is at least $300 no matter how minor the problem. I never received a follow up from the owners as to my experience and/or to apologize for their service man not being qualified to complete the my job. I will give them credit for a quick response but I feel they are too expensive to call our for any smaller jobs and I would not refer them tp family and friends.

Lisa F.

Some of the work was done sloppily. I'm also guessing that I was overcharged. When I called and said I had problems, someone came out the next week and fixed the problems. They said I have a lifetime warranty on the work so I can call again if needed.

Lynda B.

Attentive! On time! Most importantly, not trying to price gouge. Came to evaluate our AC unit and Carl was honest in his evaluation. Told us we ""could"" spend over $800 to fix noisy fan but unit working perfectly, just louder then normal. He also took the time to show us how to check everything ourselves. Charge for visit: $0. Would definitely recommend to others.

Saucy S.

Fast response I appreciate that!!! My a/c broke on Friday evening ?right before one of the hottest weekend to come. So I was not happy luckily I was not going to be home Saturday. Called Jeff and Carl's plumbing I got a fast response and I was told we can be there Monday between 12-2 they showed up knew exactly what the problem was gave me a quote that was very reasonable. They had the part in their truck they fixed my A/C in a matter of minutes it was up and running. So I would highly recommend Jeff and Carl's plumbing. Fast and affordable best of all they knew what they were doing. Thank you!!!!!

Dan T.

Had a significant water leak from our furnance/heater exchanger. Feared the worst. However, Jeff-N-Carl's were able to response quickly and clear the drain and fix the problem. Great work and honest.

Melissa K.

The cleaning team flushed towel down the toilet. We called Jeff-N-Carl's and they sent someone out the same day. Steve was professional and courteous. He offered 2 ways of handling the problem and the prices for each. One was to try and ""snake"" it out with this tool, less expensive, the second was to remove the toilet and get it out that way. We could try the less expensive option and if that didn't work, no extra charge to do the 2nd option. Unfortuately, the hole inside of the bowl got scratched. We didn't notice it until Steve had left. I immediately called Paul and explained how unsightly it was and could he advise me on how to remove the marks. He said he'd talk to Steve. Steve returned a couple of hours later with a polish, drained the water and cleaned up the scratchs. Good as new. He was still polite and professional. We experienced true customer service. The company is Vetern owned too.

Carole M.

I had a list of things I wanted checked (new-to-me home) and they gave me solid guidance on what could wait, what needed attention now. They even gave me a video of the duct-work situation in the attic so I could see for myself without having to join them up there. (I already knew there was an issue from the physical inspection report when I bought the place.) So it all lined up with expectations - wait, no...exceeded expectations in getting it done quickly, at a fair price. It's not fun to spend money on this stuff, and I appreciated the guidance on what could wait-and-see and was not likely an imminent issue, vs. what was a pressing current need for repair.