Jeeves Handyman Services

Jill G.

do not criticize people at the front office for misleading you or giving you really bad information about the cost and the time it's going to take. They canceled me because I questioned, a bit loudly, why they would do such a terrible thing when I had done so much to prepare. Very customer unfriendly in the front office. The technician was fine.

Doc H.

Had a shower replaced and suffice it to say will never use Jeeves again. This was a few years ago before I knew about Yelp which is why I am just posting this. I really hope people see this and not get snowed by their advertising. If you see an ad in a magazine or circulation ignore it.

greg ..

Use another service PLEASE!!! Gabby the scheduler is rude and nasty. They don't treat you like a valued customer, they treat you like you owe them before they even start working. I see why their reviews are so low.

Stephen Y.

Had my loose siding repaired about six months ago. It took only 15 minutes but they charged me for two hours because it's their minimum charge for any work. All he did was place several nails to hold the siding. Now the same siding came off again. They do poor quality work and over charge customers. Do not recommend.

Alexis S.

I recently used Jeeves Handyman Services in Virginia and I was very pleased with them from first contact through completion of the job. The price was reasonable for the services performed. The initial call was answered promptly and courteously by a knowledgeable person who booked the appointment. I received an email confirming the appointment. The handyman arrived on time with tools. He was experienced and knowledgeable about the work to be performed. He was very friendly. I was pleased with the results. Jeeves gives you 48 hours to let them know if you have any problems with the work. I recommend Jeeves in Virginia.

Tammy W.

Do not under any desperate circumstances do you lower yourself to Jeeves. There are ""many"" more reputable and professional ""handyman"" services. This handyman service company doesn't provide qualified contractors that are professional nor reliable. The company overall lacks substance or ethical responsibility to its customers that receive poor service - poor quality - poor workmanship - and accountability for overall workmanship as well as warranty for all above noted. Bottom line is to provide whoever is available. Subtractor (3 rd person identified) was horrible, lack qualifications, tried intimidation methods to get paid for 1 hr (unfinished & horrible work) effort that was estimated as - 4-hr job. He actually locked to bathroom door to prevent owner to check on work as well as got aggressive when informed that he did not remove old grout to install new grout on bathroom shower walls. Owner had to request him to exit home multiple times which was very scary! Do not use this company for any work ... you are better off to pay more to get professional & quality work.

Max K.

If I could've put 0 stars I would. This is the lowest quality ever. I just needed to install 2 doors, while they installed the doors, it literally took them 3 days instead of 1.5 day as promised. I found so many things for them to get fixed after they have asked me to accept the job.

Will never hire the company again. The value for the job is not worth the money.

Artistae A.

Atrocious! I wish I had seen their horrible YELP reviews. Merely needed wax ring toilet replacements and after a hour of aimless wandering he said he was too scared to do the job. Afraid of water leakage, afraid he didn't have parts, just afraid. So livid they said they could do the job only to waste entire day waiting and he leaves it worse than he found it. Now must find reliable worker. And get some shoe covers!

Roddy J.

They gave me a 10am - 1 pm window for scheduled service and called me after 3 pm to say they were an hour away. Needless to say, I canceled that appointment!

Harry S.

We utilized Jeeves Handyman two weeks ago and while we were pleased with the work done and their timely response to our request, we have some issues with their billing practices. We had water leak through an upstairs window which required replacement of some wood trim. The technicians went the Home Depot to get supplies came back to finish the job. The invoice for the work included $130 for ""supplies"" including wood, paint, nails and caulk. The technicians never asked if we had paint before they left for Home Depot. Because it was raining and we were rushed we didn't raise any issue. When they came back the next morning, they used our paint which we left on the front porch.

We subsequently called Jeeves to complain that $130 seemed excessive for what was involved and particularly when they used our paint. In the end they agreed to reduce the bill by $45 to reflect the paint which was returned. Jeeves claimed that the technicians no longer had the receipts for the other supplies purchased. We chose to accept their offer since it wasn't worth the fight ($90 for wood caulk and nails still seems pretty high) but if this is Jeeves SOP, then their business model leaves something to be desired. Apparently the technicians pay for the supplies out of their own pocket and, presumably, are reimbursed by Jeeves. Does Jeeves actually reimburse the techs for supplies they bought without receipts????

Lastly, Jeeves operates based on a two hour minimum. This job took less than that but the technicians left without asking if there was other work we needed done.

To sum up, I'd consider using them again but I will be much more careful about having a clear understanding upfront about how the cost of materials will be addressed.