JB Services

Geoff S.

We have used them twice and both times we had the friendliest service and what seemed to be very honest service as well. They were fast and fairly priced. We will use them again for sure!

Trang V.

Jensen Beach Plumbing has always been friendly. However, it took them three tries to properly replace my hot water heater. They did eventually get it right. The performed a repair three years ago on my condominium shower which cost $3,000. It is now leaking again and has to be repaired again because they used the wrong drain pan and did not properly caulk the seal.

Amanda J.

I have used Jensen beach plumbing quite a few times now. Found them to be very accommodating. Fair priced and honest. Girls in the office are very nice as well. Good company. I started with Jensen when another local plumber lied to me 3 times about showing up. And then I turned away another outfit that showed up with a new fancy truck and an expensive mural painted all over the outside. Then the guy got out of the truck with an Ipad to quote putting a plumbing snake in a 25 ft outside drain pipe. The quote for a 20 minute job was more than the Ipad.

Rocky E.

My husband called this company, they came out to view the job. They were suppose to send an estimate to my email. They did not. Plumbers were not very friendly & didn't act as if they really wanted the business. Probably won't be calling them again.......

Norma H.

We have used them several times. Always fast, courteous and fair. We had Steve come out today to replace a kitchen sink faucet, repair an upstairs bath valve and snake a sink drain. What a pleasure to work with a real pro.

Karen A.

Call someone else! Lenny called 15 minutes before appointment time to tell me he just figured out he was 45 minutes away? Then I told him I could not wait that long and he hung the phone up on me. I was looking for quote all new bathroom fixtures..probably would have spent thousands on this job. Lost a repeat customers business. First-Replaced water heater. Friendly, knowledgeable and professional service. Replaced water heater in two hours. Good price too. Will use again.

Justin R.

Called about a leak Man said they sent the wrong man and without even checking anything he refers me to a Co that wanted 450$ to diagnose Then I get a bill from Jensen called Euroliot they came right away and fixed my toilet

Juan G.

Do yourself a favor and ask for Shan! He was efficient, professional, and honest. He came in, found the problem, and quickly went to work. It's hard to find honest people who know what they are doing in this field, it was so refreshing. A real stand up guy, can't give him enough praise.

Gena M.

Called gave my information and problems I'm having with my plumbing. They said they would call back and give me a time they could come...... still waiting....

Dave H.

Don't bother with this company. You call them as a Landlord for your tenant who is having a problem, they tell you that as soon as they get there, they'll notify you of the problem/cause of problem/findings. They were there for less than 10 minutes, they told my tenant they would call me, yet no phone call ever came. Instead, beset a month later- a surprise bill of $110 arrives in the mail for """"First HOUR of labor."""" I call and speak with someone who was defensive from the start, rude, and sarcastic. She stated that whether they are here for """"five minutes or an hour,"""" the fee is the same. I tried to explain that the issue wasn't about me paying the bill, it was about not being advised of what was involved and what they had to do to fix the clogged toilet. She went onto sarcastically say that """"normally,"""" the plumbers never call. """"It's not like they have x-day vision and are able to see what caused the clog..."""" she went onto say. This wonderful woman than decides that hanging up on a customer was the appropriate way to handle the call. What an excellent job at Customer Service and Satisfaction you've accomplished as the owner of Jensen Beach Plumbing, Peggy! Maybe next time you should lead by example, as an owner, and next time not hang up on customers. Part of Customer Service is knowing how to handle good and bad phone calls. I work as a healthcare professional, and I am sure if I were to respond the way YOU did to me, at the hospital- you'd raise hell. I will never recommend a company such as yours, especially judging by the manner in which you handled my phone call.