Jason's Water Systems

Gene S.

I am very happy with my water softer system.
Once I decided to buy Jason's Water System and contacted them they were responsive. I had my new system installed quickly and the technician was great and explained everything to me.
Since I've had my system now for 7 months I have had outstanding customer service and my water softener works perfect.

John R.

Tony Perez is an asset to your company. He was friendly, knowledgeable and knew what he was doing. Kudos to Anthony.

Steve C.

So far so good. I was in need of an immediate replacement of a water softener and a company truck for Jason's caught my eye. So, I gave them a call and got an immediate response, a very fast site survey, and nearly overnight installation.
The tech that came out to do the install was intelligent and personable, and had the whole setup completed in less than an hour and a half. The system is working perfectly well, and the water quality is noticeable in the house. The follow-up was right when promised, and there were no surprises at all from the sales pitch, to the install, to the follow up and billing.
I would recommend this company to ANYONE who needs it.

John D.

Jason's has been great! Emily is very knowledgeable and will answer any questions and make sure you are satisfied! Installation was prompt and the system has been working well. Only as month in but happy so far.

Kevin B.

Had our softener installed the very next day. Emily educated me on water softeners which was very helpful in determining the best system for my home. The price was reasonable and the customer service was phenomenal! 10 out 10 recommend for all your water softener needs.

Robert H.

We've had our system for going on 10 years in San Antonio. Just had the annual inspection today, 12/5/2022. As in previous years, our system was working fine. The technicians have always been quite courteous and most importantly very knowledgeable. We are quite pleased with the quality of the product!

Rita G.

Jasons has the best customer service around. From Heidi scheduling my appointment to my technician showing up on time there's nothing but smooth sailing. I am so glad that we bought this system from these amazing people.

Ricardo M.

Great work, professional, great service and attitude; but most importantly great price and took the time to explain in detail what are benefits of water softener and how products compare one to each other and what to check vs. competitors

Lu C.

Ridiculous price quote!! 5 times more expensive than the one we bought! They came and didn't do what they were supposed to do from what we called for the first place, but so quickly to SELL their products, and still charged us for what we called for that didn't get the job done. Horrible! Have warned my neighbors on Facebook neighbors group NOT to do any business with Jason's, don't want my neighbors to waste their money.

Crump C.

Contacted them to come out to perform a cleaning on the water softener. They came out, didn't clean it, said it doesn't work, then said we have to buy one of theirs for $5200 when then one we have was only $995. Then they still charged the cost that we were supposed to pay for the maintenance. The unit is still under warranty, but he did not ask about that and immediately jumped to we needed to purchase another one. He also assumed that the builder purchased it online, which was not true since we purchased it through a company here in New Braunfels. He told us not to contact the company to purchase a new unit as they might charge us more and that we should contact him directly. Contacted the company and was offered a 50% refund, but he did not clean anything which was the whole point of the appointment in the first place. Regardless of if it "doesn't work", they had no problem collecting all of the money for the service yet it seemed as if there was a rush to sell a new system and leave instead of completing all tasks. So now we are out money and still have a dirty system and when we contact another company to come repair it, we will have to pay for cleaning again since this wasn't cleaned.

Would not do business with again.