James LeCourt Plumbing

Angelica N.

Zero review for this unprofessional, liars and rude people. From their office receptionist named Cindy to their plumber, who is lazy and rude, clearly these people doesn't care for bad reviews. I'm never calling them. I rather give the business to people who deserves to work and get paid. I don't know what kind of businessman this Jimmy LeCourt Jr. is

David S.

Such a shame.
My family just bought a house and needed some minor plumbing work done. Basically, installing ball valves on exterior hose bibs, laundry water feeds, and refrigerator ice maker water feed as well as hooking up gas drier (I don't mess with water/gas/electricity).

Referred to James Lecourt Plumbing from a friend of our real estate agent.
Contacted Mr. LeCourt....responded with proposal (sight unseen)....booked appt 2 weeks out (all they had).

Looked up recommended hardware....looks good except which end fitting (sweat/brazed or threaded)?....could be a big deal due to potential sheet rock impact.

Discussed w. owner...emailed pictures. Assumed he ordered correct hardware.

Day prior to appt.....get call, plumbers sick (sounds plausible), need reschedule....ok...another 2 weeks out.

2 weeks later day before appt....call to verify...everything is a go.

Appt. day: plumber shows up right on time...nice....BUT no hardware. Was told could not find the hardware/owner out of town...not good though he did hook up the gas dryer. NOTE: guy was nice. He took additional pictures (basically same ones I sent earlier).

Call up after owner returned and queried what happened. He said the stuff was there??????? OK, he was going to investigate and get back to me.

Wait a few days...no call. I call and ask what's going on. He told me again he would call back...I wait a few days...no call. I call again, now all I get is the receptionist. Happens again. That's it, I'm done:-(

Obviously, they must have so much work that they feel they can string new customers along. Too bad the owner doesn't realize (like my referred electrician does) that once you provide decent service to a newly purchased house, you're in for the life of the house.

Shame as I had a ton of work to be done in the future (outside sink, outside shower, and the big ticket water softener).

My take....Do not waste your time with this second rate outfit that doesn't care about the homeowner.

Norma R.

Just called for an appointment. I have used this company many times in the past for plumbing/air related issues. I liked using them because they are a local company and a rep actually parks his truck in the neighboring community. Today I was blown away by the reply from the person making appointments. After explaining my problem and mentioning that he fixed it last year - just a plugged drain in attic/furnace/air area that leaked from ceiling - should be a quick fix. She proceeded to tell me that it would b 3 weeks before he could come out because they needed to send their guy that specializes in plumbing/air. I just referred my neighbor to them Friday for a similar problem and they were out that day. If I was the owner of this company and my rep told a prospective, money paying client that I would want to know!!!! Not very good customer service - you think?!?!?! Probably won't be using this company again...

Peter J.

James LeCourt Plumbing helped me with a several issues:

(1) Installed a water box for my ice maker.

(2) Hooked up a gas quick connect for the BBQ.

(3) Installed a waste and overflow trim kit in my tub.

(4) Secured a loose lavatory faucet.

Ron the plumber from LaCourt was on-time, neat, clean and extremely professional. Ron took the time to thoroughly explain all work completed and made sure everything was working to manufacturer's specifications before he left. I highly recommend James LaCourt Plumbing!

Kathy M.

James LeCourt Plumbing did a great job on my new water heater. They came out and consulted on the pro's & cons of tankless vs traditional. Once the decision was made they were easy to schedule, the plumber was courteous & professional. My house was left tidy & they took the old water heater w/ them!

Scott C.

Jason came put to replace a water pressure regulator. I have no idea what this cost since the HOA paid the bill. Jason was professional, quick and clean. If I ever have a plumbing issue, they will be the first ones I call.

Molly B.

This is the worst company I have ever dealt with. I had them out for an estimate yesterday and then they were scheduled to start at 8am this morning. Well I get a call from Jim (the owner) at 8 am saying it will be an extra 1000$ or he isn't comfortable doing the work. He explained that if I found additional leaks he couldn't be held responsible, which I totally agreed to, then he said I was being combative and cancelled the appointment?!? What? I just agreed to everything you said? I suspect they were overbooked and looking to cancel. Or they realized they could not take me for a fool and extort large amounts of money from me. Either way, this company is a scam, go elsewhere.

Sam H.

I was on an HOA board of directors for a few years and they used Le Court Plumbing to handle association issues. Jimmie came to a few meetings and I was impressed with his professionalism and the competence of his staff. I call them first if I have a problem with either of our two properties because I trust them and the results are always good. I am very suspicious of that one star review that said Jimmie swore at them. He is not like that and I think it might be a competitor skewing his results anonymously. I have to say I don't know how to compare prices as I don't go anywhere else. I always feel contractors charge too much but I guess that is the cost of doing business. I have had three different plumbers from Le Court and they are all problem-solvers and charge to a set schedule. Sure, they charge more than I earn per hour - but then I work for a large company and I don't have overheads. I recommend based on years of contact and great service.

Nghia L.

Don't ever call them. They overcharged compare to others. They charged regardless whether they fix the problem or not.

Mike M.

I had to change the valve on my faucet and after calling several plumbing companies, I decided to call James LeCourt. The Plumber was on time, came with his equipment, and a large towel. He did a very professional job, cleaned up after himself, and asked for a reasonable fee. I can't ask for anything more. I am happy to finally find a good enough plumbing company to call for my future needs. A big thank you!