J&A Plumbing and Rooter

★★★★☆ 3.7 / 5 (36)
: 2 Oliva Dr, Novato, CA 94947
: (415) 493-6830
:

Company Overview

We manage your complete plumbing needs. Installing water heaters like natural gas, tankless, and electric, fixture repairs and replacements like toilets, faucets, disposals, and shower valves, re-piping, gas line installations, main water line installations, sump pump installations, drain cleaning, remodel projects, among other services. We are proud of our work and provide prompt, dependable, affordable, and excellent support.

Jose brings over two decades of plumbing experience worked in the plumbing industry, and he takes great pride in what he does.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:8:30 AM - 4:00 PM
Tue:8:30 AM - 4:00 PM
Wed:8:30 AM - 4:00 PM
Thu:8:30 AM - 4:00 PM
Fri:8:30 AM - 4:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Denise C.
★☆☆☆☆

Bad plumber. Would never use again. He was more interested in selling me a new sink than in fixing my old one. Did a terrible job. My husband had to go back and fix his work after he left.

Rick P.
★★★★★

My water heater went out and my warranty company contacted J&A. Roger arrived promptly that day and assessed the situation. Between Roger and Mari (the great lady I spoke with at the office), I was given the quote, J&A worked things out with the warranty company, and work began soon after. Roger did a great job and I couldn't be happier with his work. Roger and Mari were very courteous and professional. They know what they're doing and I would recommend and call on them anytime for a plumbing need. Thanks, J&A!

Kenny T.
★★★★★

The sewer line in front of my house was backing of water. I called J&A Plumbers, Jose came on time with friendly smile and professional attitude to start working. He was fast and showed up on time with reasonable price set. I definitely to recommend this professional Plumber to everyone who has plumbing need. I deeply appreciated your service, you guys deserve A+.

Sean K.
★★★★★

These guys were great and I was late to the appointment. Made him wait an extra 10 min and he was still nice and professional about it. Fixed the shower issue fast and was out.

Ray B.
★☆☆☆☆

HORRIBLE company. sent by my American Home Shield warranty, AHW, to fix 2 toilets. After 3 visits, I got approval to replace them BUT Jose, the owner, had told me to pay $200 for installation for toilets 2"" taller because his profits weren't high enough. I decided instead to get a simple replacement for a white Kohler toilet. Later, his Assistant called & told me to pay $200 per toilet. I reminded her -no- we selected the normal size white Kohler, and the warranty company paid for that in full. She was obviously talking to Jose in the background. I called the Warranty Company to report this obvious unethical behavior, but when they called Jose, he lied and said I had asked for the taller models. So then they agreed to do the work using the direct replacement model, but then Jose's Asst called to tell me I needed to pay $165 IN ADVANCE per toilet. For what? She couldn't answer. Then the warranty company called them, and Jose lied and told them I'd asked for a COLORED toilet. More lies! I sit here now with two broken toilets because I don't trust Jose to do this job properly or ethically, and AHS Warranty won't send in another plumber unless I pay more service fees. Terrible unethical company!

Stephen H.
★★☆☆☆

These guys did a good job on the re-piping but they were extremely inconsiderate of our flower beds. We even have a green bin for yard waste but they chose to dump all of the clay, rocks, and debris on top of our flowers and plants. I had to rip out our main bed and have to start over. That was very poor judgement. It's lazy and disrespectful.

Z D.
★★☆☆☆

J&A was on time and worked rather fast. However, could not get their invoice for my records and for any possible problems with their service. This has never happened to me with any other services. As all (reputable) companies always issue an invoice, J&A stubborn reluctance to do so is rather fishy. For this reason, I will not use J&A service anymore and could not recommend them to anybody.

Doug S.
★★★★★

Jose and his crews did an awesome with installing a back yard French drain system. They redid some patio cement work that didn't look perfect... all at their cost. Trustworthy and hard working.

Kristen N.
★★★★★

Jose came to replace our water heater and did such a great job, so pleasant and cleaned up really nicely all the mess. We had to call on Easter Sunday b/c that's when it started to leak and they went out of their way to accommodate us.

Kerry H.
★☆☆☆☆

Consider this fair warning on this plumber. My insurance company sent them out to my house for a leak under my kitchen sink. Wall is soaking wet, buckling. They stay 5 minutes and say they can't do the work today, they have to call the insurance company. They promise they will come over the weekend or on Tuesday. No call to me. I call Tuesday morning for a time and Jose tells me that he will call back with a time in a few minutes. 2 hours later, I call and he says they can't come today how about Friday. I told him how frustrated I was and needed a time. He said he won't give me a time for Friday. I spoke to the insurance co, they talked to him and he said he won't work on my job because he didn't like my tone. Yes, my tone was stern as I stand her in water and he can't get here. They collected $75 for this 5 minutes and then won't do the work. Sleezy.

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