J the Plumber

Carlaton W.

J is extremely knowledgeable and trustworthy. I definitely will go to him for all future jobs.

Oscar G.

Our toilet and bathtub backed up and flooded the bathroom, so we needed assistance right away. I called J and he was over here in less than 10 minutes and resolved our problem within half an hour. He was very professional and knew exactly what he was doing! Highly recommended!

Eli C.

I originally met J at the Home Depot in the plumbing department. I was there to purchase parts for a sink faucet replacement gone very wrong. As usual, it was impossible to find any home depot staff to help with my questions. I noticed J purchasing pluming supplies in his plumbing uniform. I asked him if he was a plumber and he could assist me with my questions. He agreed, and spent 15 min showing me all my part options and the best course of action to fix my mess.
I was so impressed with his customer service and knowledge, I offered him the job. He was very busy, but could tell I was desperate for help. Luckily, he agreed. He saved my ass. Thanks!!!!!

Zaira H.

We were having trouble with our kitchen sink, it was clogged and the dirty water kept coming up with an awful smell. I tried fixing it myself but couldn't so decided to call a plumber. It was a Friday night so I thought it would be nearly impossible to get someone to come to our home to repair it during the weekend. I looked on Nextdoor and found excellent recommendations for J. Called him Friday night and he answered right away, he came to our home the very next morning and found the problem was in a different area of our kitchen and fixed it. He is knowledgeable, quick and the price was reasonable. Will recommend to our friends and family.

Z A.

J was awesome! Super fast response time and was at my place in no time to check out our plumbing issue. My toilet was clogged and he did a great job not only fixing it but going out of his way to make sure it would continue to work after he left with no issues. I am definitely saving his number Incase I have anymore plumbing issues. Thanks J, you're awesome!

Kerry H.

I can not even begin to say how wonderful J the plumber is!!! He had no idea what a challenge my service call was going to be! Lucky for me I called the right person!!!
He said he never met a drain that has even stopped him! I just needed my washer and gas dryer hooked up. After many challenges that came his way! I am now enjoying washing clothes once again!
He happen to notice the hot water heater was not going to last much longer....I called my landlord and before I knew it, here come Jay the plumber to install a new water heater!
His attention to detail, professionalism and customer service is beyond!!! He goes over the top to make sure his clients are happy and taken care of!
He has now become my landlords go to plumber!

Elbert Y.

I've read all these reviews and some I can attest to and others I can understand why the anger however not everything is perfect timing. Jay from day one was very patient and understanding. Not the pushy type which is what we are grateful and the main reason why we choose him ultimately. He was nice enough initially to explain the installing process of tankless water heater vs traditional tank heaters along with the pros and cons. Ultimately for our purposes we decided to go tank.

Now going back to the perfect timing aspect of things. Jay and I went to home depot to pick up a water heater and boy is that place a mess. It's the reason why anyone could get lost trying to find the right parts rummaging through the fittings for the right size because everything is so unorganized. Even trying to hail a forklift person to help us get our water heater took 25 minutes +. Over all, we were there for well over an hour getting parts and checking out. While checking out the fittings and parts were so poorly tagged, it took another 20+ minutes trying to identify the parts so they can correctly ring up the item...... So give Jay a break, he can't control ever aspect of a situation. He will definitely make the best of a worse case scenario.

Jay spent the next 4 hours making sure everything was exceptional and answered all our questions which we had many for him. It's hard to find someone as patient and honest like Jay. We will definitely be going back to him again for our plumbing needs!

Sriram V.

Bumped into J at Lowe's while looking for parts and a water heater to be replaced. He is a friendly person who suggested the right things to buy to meet city codes. I asked him if he can take over the installation and he came right away and got the job done clean. After this, though it was already late, he fixed a clog in the bathroom also. He is a friendly person and his price is right. Will highly recommend him for getting plumbing done right.

Diana P.

I wish I didn't have to come back and edit to to 1 star.

The first trip to my house for a water heater losing hot water, he was great. Attentive, timely, and fixed the issue with a 90 day guarantee, flexible with how far we live and driving in traffic to get to us at odd hours. So I have a 5 star review because he even texted me a few days later to check in. What service!


Come a few days later and we message him saying our water heater is still losing hot water. He asks if he came come out one day, but then, after husband arranged to come home early from work that day to be home, he doesn't show up, with no message but I think 3 says later saying he had car issues. Im thinking ok, that sucks but I understand.
Flash forward to last week. I take the day off and arrange for him to come back around 9 because he wants to avoid traffic (i get Morgan hill is far, but he came highly recommended by my realtor). This I understand and am fine with it.

10:00 day of roles around nothing. I message him and he says between 11&12 because his last job ran long. I'm thinking ok, sure.

1:45 roles around and I ask where he is and get NO RESPONSE. It's been a week and no response.

I'm a pretty understanding person. Life happens. But accountability is important in businesses and we didn't experience it with this plumber.

Yes, I paid a decent price but the issue didn't get fixed and there was no reliability with returns to fix it despite promises his work was guaranteed to 90 days.

Please note I'm writing this after another cold shower after a long, hard day at work, in case you were wondering how things were going.

James Y.

Spent 2 hours with J to unclog and clean out a laundry sink. Excellent service and professionalism. Spotted and changed out a corroded trap pipe, was expecting to be charged extra but wasn't. With a month of workmanship guarantee, definitely gives you a peace of mind that it would be a job well done!