J the Plumber

Diana P.

I wish I didn't have to come back and edit to to 1 star.

The first trip to my house for a water heater losing hot water, he was great. Attentive, timely, and fixed the issue with a 90 day guarantee, flexible with how far we live and driving in traffic to get to us at odd hours. So I have a 5 star review because he even texted me a few days later to check in. What service!


Come a few days later and we message him saying our water heater is still losing hot water. He asks if he came come out one day, but then, after husband arranged to come home early from work that day to be home, he doesn't show up, with no message but I think 3 says later saying he had car issues. Im thinking ok, that sucks but I understand.
Flash forward to last week. I take the day off and arrange for him to come back around 9 because he wants to avoid traffic (i get Morgan hill is far, but he came highly recommended by my realtor). This I understand and am fine with it.

10:00 day of roles around nothing. I message him and he says between 11&12 because his last job ran long. I'm thinking ok, sure.

1:45 roles around and I ask where he is and get NO RESPONSE. It's been a week and no response.

I'm a pretty understanding person. Life happens. But accountability is important in businesses and we didn't experience it with this plumber.

Yes, I paid a decent price but the issue didn't get fixed and there was no reliability with returns to fix it despite promises his work was guaranteed to 90 days.

Please note I'm writing this after another cold shower after a long, hard day at work, in case you were wondering how things were going.

James Y.

Spent 2 hours with J to unclog and clean out a laundry sink. Excellent service and professionalism. Spotted and changed out a corroded trap pipe, was expecting to be charged extra but wasn't. With a month of workmanship guarantee, definitely gives you a peace of mind that it would be a job well done!

Mr B.

I had a water leak at the box on a Saturday and called plumbers frantically to come out. Another plumber came out and said I had to replace whole line ($3,800). Jay investigated the issue at no cost to provide an estimate. He said it was just a small break and replace it for $400. Jay is a great plumber who is totally fair and honest.

Sean Steven A.

Jay came to my mom's house to fix a water heater. She's really picky about cleanliness and Jay was accommodating of that. He also explained the exact issue and fixed it promptly. It's been working great ever since. Can't ask for more than a nice, straight-forward guy who does good work when it comes to maintenance issues. So many other convoluted and shady tradesmen but Jay isn't one of'em.

Neil C.

If you're looking for an honest, experienced plumber, and one at a reasonable price, then look no further cause J the Plumber and Team have it all.

I hired J the Plumber to replace my brokeged water heater with a new one. Before installing a new one that I had bought, he tried his best to see if he could revive the old one with some minor adjustments/cleaning. However, due to the age of my unit, it's time was up.

I consider myself very fortunate to have found J and his team. He made sure everything was up to code and offered many useful maintenance tips/suggestions along the way.

I highly recommend J the plumber for any general plumbing services.

Ubong A.

Jay is extremely good at what he does. He did an amazing job fixing our broken sink garbage disposal which made the process a pleasant one. I highly recommend Jay as am sure once you connect with him, you will share the same experience.

Frank E.

I find J to be a great plumber. The first time I used him was in Oct 2017 for a cracked drain pipe. I've lived in this house for over 30 years and I'd never used a plumber before as I'm mostly a DIY type of person, but this cracked pipe was right where the pipe met the foundation so it was more than this DIYer felt comfortable tackling. Before going with any company for any project I like to get 2 or 3 bids. In this case I got 2 bids: another plumbing company gave me a quote of $1200 minimum saying they'd have to bring in a saw to cut-up my stucco wall and some of the adjacent outdoor sidewalk to expose the crack and determine the extent of the crack. J said he'd fix it from under the sink for $450 - he fixed it the same day - GREAT SERVICE & GREAT PRICE!
Based on my first experience with J, I asked him to return in Dec 2017 to sweat a copper pipe for a bathroom shower - I had remodeled my bathroom and had sweated the copper elbow near the shower head, but obviously messed up as it leaked whenever someone took a shower. J came and was in and out in under an hour ... and at a good price.
I just used J again today, 4/26/2019, for a clogged drain pipe. While J fed a snake through a ""clean-out"", I ran water down the sink. Since the pipe was clogged, the water was running out of the clean-out. But suddenly, the water stopped leaking out of the clean-out - this is the point when the snake broke through the clog and the water drained naturally. The snake had a meter on it which indicated that the clog was some 30 feet down the drain line. J finished in under an hour, and gave me a discount as I was a repeat customer.
I see someone else had a bad experience with J. I'm not disputing what that person experienced, but personally I find J to be an experienced plumber who offers reasonable rates, is easy going, polite, and is willing to explain the what & why of how he intends to fix a problem. I have no problem with J and I will definitely use him again. J, thank you for being my plumber!

Debby M.

J, you are a fraud. Any postings on here that are favorable are a fraud also. Everything you touched was done wrong and had to be corrected. The toilet tank part you actually did put on correctly, however it wasn't adjusted properly so water flow didn't work. The actual plumber corrected this. The leaky hot water faucets in the upstairs bathrooms you advised you could fix, you couldn't so you cut my faucets off and made me buy new ones, which you told me you wouldn't charge me for since this was your issue. You are so stupid you threw away the stopper for the master faucet so I have to replace the faucets for a third time because of you. The shower valve was the cheapest piece of crap you could have gotten, the plumber yanked it out and put a decent new Delta set in (that he bought at plumbing supply- since he is a REAL plumber). You didn't seal anything, it all had to be sealed as it leaked. And you never said anything about the wall, you said it would look just like it was. The real plumber corrected the wall as well. You are a liar and stop posting lies. I did not give you a bad check, I stopped payment when I saw your work. I did end up giving you $500 cash, which if you return, we will not take you to court. The real plumber said you were the biggest idiot he has encountered. All work was redone, corrected, and was finished in 3 and a half hours. You were in my home 4 days, and scared me with your talk. Unless you return our $500, we will see you in court.

This idiot is a fraud and a felon, DO NOT
Let him in your house..I've had so many people message us to say the same thing. This idiot can't fix anything. CHECK THE PICTURES WE POSTED OF THIS IDIOT's WORK!! No one in their right mind would call this person, he needs to go work at Walmart or somewhere where he can't talk to people.

Kartik R.

I noticed a hot water pipe leaking in the crawl space on a Sunday morning. I called a couple of plumbers, one did not pick and the other said they might be able to come on Monday. I called J and he immediately understood the urgency and told me to text my address. He came and went into the crawl space. He immediately went to Home Depot and bought the necessary parts and fixed the issue immediately. He had to remove the duct to access the pipes. He completed the job and put back the duct in its original spot. He told me to turn on the heater and he went back to check if he put back the duct properly. Simply amazing! He is very honest and very reasonable pricing. He is my plumber going forward. I highly recommend him.

Rob H.

We called J in a panic when our sink was clogged and water was spilling over the floor. He made it a priority to get to us and to resolve our problem quickly. Very professional and courteous. Definitely recommended.