J Stephens Plumbing

Laura C.

We had a leak in our ceiling at 3pm on a friday, the day before we were leaving for a vacation. Even thought they were fully booked they were able to fit us in and fix the issue so I could go on vacation without stress. I was so grateful. Both men were respectful and helpful.

Robert G.

Excellent, timely, professional, friendly & a pleasure to deal with in every way. We had a major hot water heater issue that they took care of as quickly & efficiently as humanly possible. We give them our highest recommendation.

A D.

Imcompetetent and extremely overpriced and rude. They charged over $500 to replace a toilet with a toilet we already had bought and had at the house. Then they replaced the falange for over $300. After the toilet was installed it does not have the proper water flow, therefore it barely flushes and does not fill to the proper level. We asked them to check for a leak that we were having from the shower and they did not do it. Then one of them had the nerve to ask for a tip before they left. I called the owner and calmly asked about these prices and he just started raising his voice at me and was very , very rude.

Linda V.

Gary, determined and clearly explained why my whole house instant hot water heater couldn't accommodate a hot water circulating pump. He came up with an alternative mini hot water heater at my sink(s). I choose to have 3 installed. He gave me a quote, got the units and installed them the same day. It was painless, fast and a reasonable price for something I couldn't install myself. Very pleased with the solution and the plumber!

Ted H.

We live in Mt Pleasant. Our water heater wasn't, I changed out the upper & lower elements to no avail about evening of the second day. Got a couple of estimates from Lowe's & Home Depot CTR'S. Decided to check Yelp and found J. Stephenson Plumbing with great reviews. Called that same evening and got Jay himself. He sounded great, very knowledgeable and came out the very next morning, removed the old heater and professionally installed new water heater, new breaker box, expansion tank, all up to latest code in less than 3 hrs!!! We could not be more impressed and pleased with Jay's service and expertise. He's truly earned all of the rave reviews and we're happy to add to the list. We're having him back to install a new dishwasher we're getting soon! Stop looking for a plumber... He's your guy!! Like his father before him

Mike B.

They are reliable, honest and competent. Have had them work on toilets and blocked sewer line. Also did an install for hot water. They do very good work at a fair price.

Scott M.

These guys are great. We had an emergency, no one else could or wanted to come for 24-48 hours. Within 20 minutes of our call they arrived as they said they would. Polite, professional and knowlegable. Without hesitation, on a Friday night, they brought in the machinery to dog and fix the problem and not wait till next day. We will not forget their professionalism and care to help us when no one else seemed to have the time. Highly recommend them for any job, big or small.

Lee W.

We had a slow leak n an outside faucet, I had a call to J Stephens and they were out within hours and had it fixed. Great service by Brandon Coffey and his apprentice. Will be having them or to replace our water heater next!

Tod S.

Called on a Saturday and they came for a free estimate on Sunday. Turns out it was a ridiculously easy fix which took all of three minutes. He didn't bill me and was laughed instead of trying to get some money and pissed. 10000% recommend.

Nick C.

Kyle and Rich were great, they were able to fix a few minor plumbing issues I had in a quick and efficient manner. They took the time to explain what they were doing and showed me the issues. Would not hesitate to call again.