J & K Plumbing

Damon E.

Consistantly disappointed. They will call to see you. But after they come and do nothing based on the AHS policy, they disappear. J&K is for just kidding. My fault. Signed up for service online. Usually I'll call to make sure I don't get J&K. 0 stars if that was an option. My 1st experience was having them come to check my attic water heaters. Said all was good. Next day, one of the tanks started leaking. Ever since then I've tried to avoid like the plague.

Fred D.

They came to my house after I called AH because of a shower stoppage. Arrive early in the timeline which is always appreciated. The problem was fixed quickly and the person sent was professional and offered some possible solutions to the problem. Was very pleased with the service provided!

Honey M.

Best ever service we had! Kathy, Jake and Cody really went above and beyond their service. Jake has been very accommodating and explained everything to us. He even went over and beyond in coming back and fixing our problem!

Honest and reliable!

JoAnn C.

Great service and have had them 2 times from our American Homeshield warranty. Very professional and front office secretary is absolutely a sweet heart. technician was awesome and helpful and not trying to sell us a bunch of extras!!! This is the J&K Plumbing in McKinney Tx

Randy L.

Plumber arrived on time. He detected the problem with the garbage disposal within 5 minutes, and had a new disposal installed in the next 10 minutes. You really can't ask for any better service.

Dan K.

Is "no stars" a possible rating? This company is horrible. American Home Shield has forced them on us for years. They not only do sub-standard work, but also are deceptive. Give advice, you follow it, it results in an outcome (problem), that then is conveniently not covered by insurance. Creating more work for themselves! Stay away from this company!!

Matty M.

The worst company I have ever dealt with whether it be plumbing or any other service provider. Our home insurance assigned them. I call to schedule and the response is that they haven't had time to look at tickets. It takes them 6 hours to call. I call back and am left on hold for 15 minutes. I call back and they ask me about issue AGAIN. They put me on hold again. I wait, wiait, wait. They come one the phone seamingly talking to each other and hang up. I call back again letting them know they hung up. They're response? You hung up on us which I did not. BLAME THE CUSTOMER FOR THEIR VERY POOR CUSTOMER SERVICE. I finally get an appointment which is 5 days from service request. They then call back to say (believe it or not) that they are cancelling since I am not happy with their customer service. So life must be good for J&K that they can pick and choose their customers that they abuse. Just not good for the customers.

Armando P.

Problem Solved in 15 mins, and explained how to better taje care of the equipmen. Very Satisfied overall

Karin N.

If I could give them zero stars I would. I had to do deal with them because of AHS. Not only were they completely inefficient, the woman I spoke to is rude and unhelpful. She laughed when I told her I would write them a bad a review. Please do not waste your time dealing with them. The worst experience I have ever had!!

Todd F.

If you are a customer of American Home Shield do not let these guys near your home. They don't care about fixing your problem. They are only interested in collecting their $100 from AHS and moving on. To avoid replacing our rusted out water heater they concocted a story that a roof leak caused the water heater to fail. Of course, AHS denied the claim. There was no roof leak. The plumber who replaced the WH laughed at their diagnosis and said there was absolutely no evidence of a roof leak. He even wrote it in his report. Bottom of the barrel.