J Drains Rooter Service

Tony H.

Several years ago I called Jason at J Drains to fix a 50 year old collapsed sewer line at a 22 unit apartment building I own in San Jose. Jason and his team worked non stop for three days getting it dug out, laying a new sewer line, and putting everything back as it was before the collapse. I was so stressed having to deal with all the unhappy tenants but when they saw Jason and his team hard at work fixing the problem, they became much more reasonable. They could see it was a large, difficult, and messy job. All through the project Jason kept me informed and told me not to worry. This was a huge help because I could then give the tenants progress updates.

Since then I had no problems until this week when we had a sewer backup into tenants apartments. Let me tell you, when a tenant calls you with this information your world stops! Although I hadn't spoken to Jason for a couple of years I immediately called him. He immediately said hi Tony! When I explained the problem he said he would be there in an hour and he was. Jason and his son JJ immediately got to work and they cleared the blockage in no time. It appeared a tenant had flushed diapers and wipes down the toilet and blocked it.

When you call a plumber in an emergency you never know what to expect, but when I call J Drains they are always on time, provide great service, and are very reasonably priced. They've done several smaller jobs for me as well, and I have been very satisfied every time. I highly recommend J Drains Rooter Service.

Vincent M.

J Drains Rooter Service is top notch. These guys were able to quickly identify and fix a cracked drain pipe in my wall. They are prompt and professional.

Jp J.

I had an overflow from toilet, and I found J Drains on Yelp. Desiree was responsive and sent Javier, who came out promptly the following morning. There was no blockage. Javier knew exactly what was wrong and immediately fixed the plumbing. He was punctual and neat.

Javier was patient and went that extra step in providing excellent service. He was great.

M S.

I had a slow draining kitchen sink and my washing machine outlet was backing up so I called J Drains for a non emergency appointment. I was able to easily schedule an appointment that met my needs in a one hour time window. On my appointment day, Javier called to confirm my appointment, confirm my address and said he would be there in about 10 minutes. He arrived right on time, then examined my drain situation. He was able to locate a clean out trap near my washing machine to allow easy access for rooting the line. Half an hour later and all the drains are draining like new. Javier did an excellent job, left no mess and made sure all the plumbing connections he removed were leak free prior to leaving. I certainly would use J Drains again and would recommend them to anybody who needed plumbing services. Javier was very friendly, explained everything and made sure to tell me to call them back if there were any issues after he left. A+ service.

Hang L.

Professional, courteous, and reasonable price. I called on a Friday morning hoping that something could be done today to a strange clogged drain outside the house. J Drains came slightly late, but within a reasonable time frame. The guy quickly worked on the pipe, and really tried all he could to make sure that my problem is fixed. Thank you!

Adam F.

I spoke with Jason on the phone about a clogged kitchen sink. I told him last time the this happened the guy snaked it from the roof and everything was fixed in under an hour. Jason and I agreed to the weekday price even though it was a weekend, which was very nice. His guy showed up and told me its extra to go on the roof($100). No work was done but the lack of communication between Jason and his team wasted 2 hours of my day and my drain is still clogged.

Kelly O.

Very fast, friendly and professional. Explained everything and went over all the possible solutions. They even explained the process for contacting the city about a sewer blockage on the city side which really helped.

I would highly recommend them.

I M.

Why does it always happens on a Sunday morning?
Our old nemesis, hair, was at it again, clogging our drain. The bathroom sink was a complete no-flow. I tried a plunger but it only got worse.
So who do I call?
J-Drains Rooter Service of course.
My man, Jason sent a tech out and we were back in the flow in 10 minutes.

This is not the first time these guys were heroes. I have their card on the fridge and that's where it is going to stay.

Alon M.

Jason was simply awesome!

Arrived very quickly on a Saturday morning for a leaking kitchen faucet.

Tried to assist over the phone to try and save me some money. When we figured out its impossible to fix it remotely, he came over, fixed the leaking faucet in no time, and charged me a minimum fee for his visit.

Super recommended!!

Imingp P.

Promised to come at certain time. No show. Called, texted, left voice mail but no response. I can see similar issue from other reviewers so be aware.