J Drains Rooter Service

Michael M.

I don't yelp much, and I almost never write a review, but these guys were so amazing, I just had to.

I called late in the afternoon Christmas Eve... I live in Willow Glen aka 1950 house (that was modified in the 60s and 80s - not by me), entire house was backed up, I'm a handy guy I'd already tried everything and I had the City of San Jose out to look at it... JDrains were at my house within an hour. They inspected double checked everything verified all the easy solutions had been exhausted, and proposed a very affordable option (that was thousands less than what the City quoted me).

Then they spent Xmas eve digging up finding and properly replacing/fixing every conceivable 1950s, 1960s and 1980s bad previous homeowner wacky not-to-code thing had been done plus 65+ year old stuff... clay pipes, cast iron pipes, pvc pipes, tree roots, they had to deal with it all. And everything they ran into, they solved.

And when they were done... my entire house was thoroughly cleaned and ready for my guests on Christmas Day! Thank you!

C P.

J Drains did a great job. I had a clog late one evening and they responded very quickly. I highly recommend them.

Paul C.

Jeff and his team were great - came out gave excellent service explained pragmatic options, prices etc. scheduled follow-up appointments, ordered parts and followed up with excellent work. Very happy and highly recommend.

Randy H.

I called these guys from another state after my father in law was given an outrageous quote from another plumbing company who was going to dig up the whole front of his yard to clear a sewer main clog. Angelo at J Drains sat on the phone with me for as long as needed to help me understand what the problem could be and to come up with a plan. He was able to go out the next morning and fortunately clear the clog that the other guys were not able to accomplish for some reason, without any digging (or crazy prices). He also gave some system upgrade recommendations to help avoid problems in the future.

Angelo, thank you very much for taking care of this problem for us. I'm not sure if those other guys were trying to take advantage of an older man or not, but you were honest with me from the start and gave us the best possible outcome. Thank you again, sincerely. You are awesome.

Catherine C.

We had our one year old water heater break and were determined to not pay the water heater company for something that should not have broken! My husband bought the needed part but wasn't sure if he was installing correctly. Jason kindly took the time to run down to our house and check my husbands work. Great communication via phone and text and really pleasant to work with. Thanks so much!

Adam S.

Had a sewer back up in both of my showers about a month ago and had another company come out to clear the line. They cleared it but within a week it was backed up again. After clearing it the second time, about three weeks later it was clogged again. Needless to say this was getting old and also having a 4 month old in the house was making it difficult to do laundry and wash clothes.

Likely cause was something in the main sewer line in front of the house. Called Jason and he came over to clear the line within an hour or so. Ran a camera down the line and determined that roots were the source of the clog. The following day, Jason's crew, which included one of his sons, came out and dug up the old metal sewer main and replaced it and the cleanout with a new PVC line.

Jason was fair, offered very reasonable prices based on the other quotes I had received, and was willing to work with me. His son and crew were all very polite, respectable and hardworking.

I would highly recommend Jason in the future and will provide him and his company referrals to friends and family.

Shanti N.

I called at 10 pm Thursday night for last-minute help and he stayed on the phone with me, talking me through the easy steps! I fixed my toilet in 2 minutes!

Tony H.

Several years ago I called Jason at J Drains to fix a 50 year old collapsed sewer line at a 22 unit apartment building I own in San Jose. Jason and his team worked non stop for three days getting it dug out, laying a new sewer line, and putting everything back as it was before the collapse. I was so stressed having to deal with all the unhappy tenants but when they saw Jason and his team hard at work fixing the problem, they became much more reasonable. They could see it was a large, difficult, and messy job. All through the project Jason kept me informed and told me not to worry. This was a huge help because I could then give the tenants progress updates.

Since then I had no problems until this week when we had a sewer backup into tenants apartments. Let me tell you, when a tenant calls you with this information your world stops! Although I hadn't spoken to Jason for a couple of years I immediately called him. He immediately said hi Tony! When I explained the problem he said he would be there in an hour and he was. Jason and his son JJ immediately got to work and they cleared the blockage in no time. It appeared a tenant had flushed diapers and wipes down the toilet and blocked it.

When you call a plumber in an emergency you never know what to expect, but when I call J Drains they are always on time, provide great service, and are very reasonably priced. They've done several smaller jobs for me as well, and I have been very satisfied every time. I highly recommend J Drains Rooter Service.

Vincent M.

J Drains Rooter Service is top notch. These guys were able to quickly identify and fix a cracked drain pipe in my wall. They are prompt and professional.

Jp J.

I had an overflow from toilet, and I found J Drains on Yelp. Desiree was responsive and sent Javier, who came out promptly the following morning. There was no blockage. Javier knew exactly what was wrong and immediately fixed the plumbing. He was punctual and neat.

Javier was patient and went that extra step in providing excellent service. He was great.