J Drains Rooter Service

Tiffany Z.

Really great service and work! Eric came immediately and helped us install a proper clean out adapter for our sink pipes that fixed a long-term clogging problem we had to deal with. He's super nice and professional: I highly recommend this place!!

Dana H.

We have used J Drains for a big blockage of a main line problem as well as a re piping of our house; he and his crew are great. They came out on a cold, dreary day and spent well into a night and the next day. They had to fix what the first guy could not get right ; plus that had to dig up part of the driveway and put in a clean out in two places.
In our new home they helped us re pipe the line to the irrigation from the house main, again, fixing a problem the home builder did not get right. Very fair price and very prompt service. I'd use J Drains again and recommend them.

Grant G.

I had a hard time finding a rooter service that would help me. My drain clean out is in the basement. In the past, several rooter services have used the cleanout in the basement. I have needed the cleanout done several times over the last few years. It seems that none of the services will use the cleanout in the basement anymore. Several of the companies suggested tearing up the driveway to install a cleanout on the side of the house at a cost of several thousand dollars and I would still need to find someone to repair the concrete.

Eric came out but instead of just saying no to using the basement cleanout he took a serious look at the problem. He also said it would be hard and dangerous to use the cleanout in the basement, but he looked carefully at the drain configuration and realized that he could install a cleanout without damaging the driveway. I figured that at least I won't have trouble getting help in the future. Eric took some time to dig out the area and in the process found the turn in the drain that has been causing my repeated problem.

Because he was really trying to help me find a reasonable solution he actually found a way to completely fix the issue. We agreed to a reasonable price to completely replace that part of the drain, add a cleanout at the key site and inspected the remainder of the drain system with a camera.

The work was completed quickly and I looked at each stage of progress. The work is very high quality. I highly recommend J Drains!

Cheryl V.

J Drains to the rescue, again!
I had a broken water line at my home around 5 p.m. on a Saturday -- water pouring down the driveway, but I didn't know the exact source. I called J Drains since I've used them in the past, and they dispatched someone right away. Frank came out and took a look around -- it was getting dark and it was raining, so we agreed that he could come back on Sunday morning to start digging. Frank set us up with some buckets of water, and shut everything off. Sunday morning, the crew arrived promptly at 9 and began work. It took a couple of hours to find the source of the broken line, but it was resolved the same day. I will always call Jason and J Drains for any plumbing issues, they're great!!

Laurie R.

Fantastic emergency service to replace and clean-up my sewer pipes...old pipes that rusted through was dumping grey water under the house. They replaced the pipe, pumped the water out and treated for the bacteria. Again, i would highly recommend using J Drains.

Dennis D.

Had the sewer back up Saturday. These guys were out , super professional and never stopped working. They worked for 3 days to clear our issue, talked through each phase and did a top notch job. Even with it being the weekend they were super friendly and kept at it.
Thanks guys for helping us out!

Nassar S.

I received a water bill that was 4x our usual monthly bill and called J Drains to come help diagnose the problem. Jason and his assistant did a couple tests and found that there was a leak outside the house. They considered digging up the main line but took a the extra time to explore the crawl space, which helped find the exact location of the leak, which turned out to be in our irrigation system.

Jason was super helpful, was straight forward with his pricing and explanation of the problem, and finished the job quickly despite running into additional complications related to previous shoddy plumbing work. His price was high but not unreasonable, and the fact that he was able to quickly and correctly diagnose the problem almost certainly ended up saving us money compared to working with someone who has less experience. I was especially appreciative that he was happy to explain things to me and answer questions despite me being relatively clueless about plumbing.

I'd recommend J Drains to others, especially for more complex work. Experienced and honest business owners.

Jayan P.

Jason Jnr. and Jason Snr. attended my property on time. Both totally professional and courteous. The job was a blocked toilet and sink in the main bedroom. Not only did they clear it but they replaced the wax ring and repaired everything with a 30 day warranty. Additionally they cleared a blocked sink in the adjacent bathroom. I recommend J Drains to you all!

Randy L.

[UPDATE] 3-months after my review the toilet started backing up again similar to how it first started. I called up J-Drains and they sent somebody who arrived about an hour later. He found that Angelo had not used piping sealant when they were fitted together and so he'd need to apply it to all the new work they performed. He was really apologetic and said there would be no charge as this is covered per their warranty. Performed the fix in about 2-3 hours and let me keep the new tarp he had bought which he used to lay down in the crawlspace during the job. I'd deduct 1/2-star if I could for the inconvenience, but he seemed genuinely concerned that they had done a poor job and had a nice attitude. It's been 9-months since then and no problems.

Isheng L.

Quick respond for a Sunday morning service request. No extra charges for extra works. Used 3 different ways to clear the clog from the street clean out port to the city main sewage line. Gave good advice for asking City Street and Sewage department for further cleaning. Could'nt ask for more.