J Drains Rooter Service

Kristina D.

Thank you so much to Eric for coming out and fixing my broken kitchen sink! Not only were you courteous and quick, but you were funny too! Thanks again for your help! Would definitely use again (fingers crossed I won't need to haha) and would definitely recommend!

Tabitha P.

My mom called this company and Alex came to her home about a plumbing issue. He resolved it in one visit and was kind and reasonable in cost! She has called him again for another tough issue and has made multiple visits to make sure it is done right for her. I would highly recommend him and this company for any plumbing issue you may have! Thank you Alex for taking such good care of my mom :)

Erika T.

This review is long overdue.

I called J Drains because I saw their trucks in the area and I didn't have a plumber that I had worked with previously. I told them that my shower was literally flowing water continuously (approximately 5 gallons every couple of hours). They were kind enough to send someone over to look at it that evening, which I thought was a good sign.

The guy came over, looked at the leak and then said that he knew how to fix it and would be back in the morning to take care of it. He gave us a quote and left.

Turns out it was a little tougher than he thought. My husband agreed to work from home in the morning to make sure the job was taken care of. The guy came by as promised and on time. He worked on it and then told my husband that he needed to wait for another guy to come who knew how to fix the issue. My husband was forced to wait all day (at least 6 hours) while the other guy finished up all his jobs before coming over. When the second guy finally arrived, he looked at the issue and basically told us that he would have to tear out all the tile in our bathroom so he could fix the pipes behind it or he could make a hole on the outside of our house and get to the pipes that way! My husband asked him if he would fix the tile after he tore it out and the guy said no, we'd have to hire someone else to do it.

We passed on the whole repair since it was now looking like thousands of dollars. We got someone else to do it for less than $500 and they did the tile too. When the guy left, he had the nerve to tell my husband that we owed him more money since he was there all day. My husband refused because the guy basically sat there all day waiting for the guy who knew how to do the work arrive. The guy immediately backed down and took the money that he initially quoted us for, approximately $300. All he basically did was turn off the water so the next guy could take care of it.

Not a fan and would not recommend to someone else.

Leonard F.

Called owner Jason yesterday (6/20/17) and scheduled a appointment for today to clean out my drain attached to my garage sink I use for my washer. It was clogged. They came out within 24 hours and fixed the problem in 60 minutes. Very impressed by a great customer experience. HIGHLY RECOMMENDED!

Kevin T.

I called J Drains 4 years after they did service on my house when I had a problem and the owner took me through step by steps directions to help me get it fixed without charge....even followed up with me 30 minutes later to make sure my problem was solved.

If you are looking for a plumber you can trust I highly recommend the J Drains team.

Ken F.

Angelo did a fabulous job! Our issues required a new city clean-out with many tree roots. During that job he gave me a very fair estimate on a new copper water supply line. I am extremely satisfied with both jobs and highly recommend J Drains. They are fair and honest, a rare quality these days.

Ken F.

Kim H.

I came home from vacation to multiple plumbing issues. The faucet in my master bathroom was broken and leaking and I had dirty water backing up into my washing machine. Those were the two issues that I was aware of and what prompted my call.

I called J Drains on a Saturday on a holiday (Easter) weekend and they were able to get someone out to my house within the hour. Angelo showed up and walked me through what was happening in my house. He explained everything and answered all of my questions. He was even so kind as to take pictures of the leak happening under my kitchen sink (another issue that I was unaware of) so I could see what was happening without crawling under my house.

The big item was the blockage in the sewer line and no access point to clean it. Before I knew it they were waist deep in my front yard to gain access. Angelo cleared the blockage, installed a new pipe, created an access point for clean out, and then returned everything to how it was before. He even salvaged a plant that was over the dig site.

The customer service was not just stellar, it truly was above and beyond. I appreciated the time and effort Angelo took to resolve my issues. I will definitely be recommending their services to all my friends and family.

Thank you again,
Kim

Craig F.

Came out on short notice, late on a Friday evening for a busted water main.
The issue itself is a long story, but their integrity and helpfulness was top notch.
J Drains will be my first phone call for any future plumbing issues.

Yogi B.

A couple of years ago, our water tank leaked. Called J Drains & they replaced it. Very happy with their service. They worked practically all day looking for a tank for us, draining the old one & installing the new one. The new tank ended up being a defective tank (manufacturer defect). Had so many issues with it. Called manufacturer several times & kept getting the runaound. Constantly trouble shooting on the phone. Called Jason back at J Drains & he handled the matter in his own hands. He dealt with the manufacturer - he did what he had to do & was able to have our tank exchanged. Jason sent 2 of his employees back to our house to replace the tank in just a matter of hours. Great customer service! Will def. use them again.

Bill K.

Just the facts. I called earlier in the day to check out a few places to clear a main drain clean out. there rate was $150 an hour. I called back at 5 p.m. the rate was $250. I needed them so I booked him , it was a main drain outside the house, clear access only 40-foot run. The two guys came out, seem to be uninterested and started talking about what they ""couldn't do"" before they started working and ""it might not work"". They got the clog to to partially drain but it clearly was not clear. He said my pipe was probably cracked and I would cost $4750 to dig up and replace my pipe. ( Note- last time I got this pipe cleared, I got a quote for the same pipe $2500 . So I can not recommend them. And I did waste a lot of money for 30 min.of effort. I didn't feel I could leave it that way, so I rented a drain auger the next day from home Depot and cleaned the pipe myself, $46. With Full flow garden hose for 5 minutes, no problem.