Iplumb

Brandon S.

Wish I could give them negative 5 stars. Why even be in business if your people are this bad at plumbing. Just go be a Walmart bagger at this point, unsafe.

Spencer J.

It's really a shame that this won't allow for a zero star. They came into my home, flooded my living room, made repairs to something that needed to be replaced and then proceeded to charge me for the damage their moronic plumber did.

I'm now paying a real plumber $5,000 to replace the entire water line in my home...

What was Renee's response?!

""Take me to court...""

What a piece of trash

Hey Renee, AHS is appalled by your ratings...how many people typed ""AHS sent them, they are a scam...""

It's clear what you are, a scammer, and AHS has this information now.

Michael W.

My home warranty company sent out Iplumb to replace my garbage disposal. Iplumb sent out Cameron the next day and Cameron replaced the disposal in 15 minutes. Cameron was professional, polite, cordial and extremely nice. The quality and service was top notch.

Christopher R.

***SCAM ALERT *** AHS sent our Sebastian to fix 2 leaks. #1 Bathroom Master He said it was in the wall and I needed to contact his Restoration guy to get access. His restoration guy came out and . He used a moisture meter app on his phone. He said the leak was from the pipe in the bathroom, and was in the wall at the door, but it would be $4k to open it. I said hold on literally took the hammer and hit the wall and exposed the pipes in 30 seconds. Looked him dead in the eye and said did you not see the 20 x 9 trailer in the driveway that said contractor? Turns out the leak was from the faucet. I plumb guy didn't care to fix it he just wanted the restoration guy to get the job. I would bet they are ion cahoots.
Leak #2 heard something coming from the kitchen wall. Couldn't find any moisture. Sebastian told us it was a slab leak and we need restoration work and his guy can expose it bla bla bla. My guy came over the hose bib on the other side of the wall outside was not shutting all the way. Multiple Service fees for some guy to not fix what was fixable. Only to come and tell me we have to go through a restoration company first. This is a SCAM. ****SCAM ALERT*** I did call Sebastian on it when he was there and he tried to puff up on me, and get aggressive. I not so politely let him know he was a piece of shit and a scammer, and let him know if he didn't get out of my house I would remove him.

Fred G.

Our home warranty assigned this company to come out and assess our sump pump issue, they came out and was here less than 20min and informed us we had a bad pump that needed to be replaced and they would inform our home warranty so that they could order a new pump and come back to install it.....we never heard back from iPlumb! In fact after contacting the home warranty we found out that they informed that that our sump pump was bad due to NOT being normal wear and tear which allowed the home warranty to not approve our pump replacement and therefore requiring us to come out of pocket for $2500 for a new pump!! This is bad business strategy at its best!!! We will be contacting the ROC regarding this practice and any other complaint we can file along with it!!! We in turn asked our home warranty for a 2nd opinion by another company....they came out and after over an hour of doing their due diligence submitted their findings to the home warranty company and we were immediately approved for a pump replacement DUE TO NORMAL WEAR AND TEAR!! Stay away from this company!!!

Sheila C.

everyone beware this company was assigned to us by American home shield. The timeframe was between 12 and four at 3:45 called and said he was in Buckeye and was about 30 minutes away from us. I said fine at 4:10 he showed up walked in looked at my stuffed up. Sink walked outside to see where the outside drain was. he said I would need to move everything out of the way the patio carpeting, etc. so wouldn't get ruined by what comes out of the drain. He walked back in the kitchen. I said OK I'll go move everything he looked at me and said how long will that take and I said well it'll take more than five minutes and he said that's too long and he would have to come back. He would need to check with American home shield because it's a big job out. Call American home shield explain to them that this man was rude and abrupt. Didn't really communicate much of anything. and I didn't want the same company back.
American home shield said basically sorry but the same company has to do the repair and they would let them know that I want a different technician the next day I called the company and they did not have me on the schedule and they said that American home shield denied the claim. contacted. American home shield again they were told by the company I need a new drain and that would be an extra $395. I was totally taking it back and frustrated and I said thanks but no thanks call the different plumber that I had used through American home shield earlier in the year he came out fixed it in two hours and I did not need a new drain is very difficult to work with people that are not honest and I don't believe I plum was honest they either didn't want to do the job because it was late in the day. after so many years with American home shield they did not provide customer service. 1star

Queen B.

The worst. Sent out by my home warranty. The technician Sebastian came out. He was rude, condescending, liars and threatening. Buyer beware. What a scam company. If I could give 0 stars I would..

Mark S.

Sent to evaluate need for a new water heater that is leaking for home warranty. Sebastian - the tech calls me - wants to see if I want drywall remediation. No mention of any other issues.
Get an invoice for about $800. Call warranty company (AHS) - told there is a code violation and need work. Not mentioned by Sebsatian - who seemed only interested in drywall remediation.
Call iPlumb - initially Lizzie tells me the manufacturer of the water heater ""makes"" them reinstall the shutoff valve (have one that already works) and various other stuff. Asker her what the code violation was - put me on hold - she came back and said warranty company does not want to pay for water heater and to call them.
Ask Lizzie for the company Registrar of Contractor Lic - she says that is not published information - get it from the warranty company.

David C.

Chris came by, identified the issue and corrected it efficiently and quickly. Was very professional and it was appreciated.

Deep M.

Joe cam and did a great job. He was on time and fixed the issue we had with garbage disposal, without any issues.