In-House Plumbing Company

Susan B.

In House Plumbing recently did a partial reroute of my sewer lines. They were extremely professional, on time every day and finished in the time frame promised, well-priced, and very honest. There was a some accidental damage done to my floors during the initial investigation (before the major reroute work) and they went well above and beyond to apologize and cover the costs of fixing it. They also did a great job cleaning up and left everything in my home and yard in good shape - which is impressive given how much dirt they dug up. Highly recommend them!!

Scott M.

I replaced my cast iron sewer pipes this summer and I highly recommend "In-House Plumbing Company" phone number (972) 494-1750. Shawn, who I think is the owner, draws up a very detailed diagram of everything he will do. Plus, he makes a video describing the diagram and process in great detail - so you can really know what tradeoffs and options he is recommending. Very happy with the results. They put in PVC around the perimeter of the home, had to make three holes in the driveway to get under it, and then filled everything in when done. Works great.

If you like to see and hear details in order to understand all of your options and WHY one method is better than the other, you will be very happy with In-House Plumbing.

Liz J.

After working with a few different plumbers, In-House is our favorite company. They are skillful, on-time, clean and they'll get the job done. You'll only have to fix it once if you call this company.

As a bonus, if you call for advice, they are happy to help you figure out whether you actually need to call a plumber, and they will give you advice to address your problem if its something you can handle on your own.

Terry H.

My first time to use them an it was a wonderful experience.

They came out to clear a clogged sewer line and found it was broken. I had heard this was the problem from the prior owner. The diagnosis was consistent. They gave me a quote for the repairs that were very reasonable to dig under the home and replace the broken pipe.

They started the following day and completed.

And then the invoice came at the same price as the estimate. Win win.

I'll use them again.

Ps: we had a minor issue a few days following and they ran over the same day and checked it out at no cost and we resolved that issue.

Terrt B.

Jackie and Shawn worked tirelessly until almost 8:00 PM to make sure that the water leak was fixed. They dug and dug until they found the leak and got it fixed. I don't know of many employees that would have stayed that long to service a customer. They even called later to make sure that everything was okay. I will definitely be using them again and would strongly recommend In-House Plumbing.

William S.

They did a leak test after I had my foundation repaired. Rick was prompt, informative, courteous and extremely professional. What more could you ask for. Highly recommended!!!

Maha S.

Did a horrible job the guy came in fixed it at first great right ? The leak started again on my sisters wedding day and they won't fix it because they made a mistake and didn't fix the leak. They won't fix it under warranty even though it was their fault !! I called them to fix it they started to fix it and left the mess for three days so far didn't contact us or anything. They aren't picking up my calls or anything. This company is horrible ! I will make sure everyone knows the fact that this company is HORRIBLE.

Terry S.

Did a great job locating a sewer leak under our slab. We made an appointment for them to come out after Christmas. They came around 8:30 to start and left around 8:30 that evening. Did a great job communicating where they were in the process and what was next. Cleaned up and left us with instructions.

Anne W.

In-House Plumbing is fantastic. As a realtor for 13 years and a homeowner since the 1980's, I've worked with plenty of plumbing companies. This one is fantastic! I am remodeling a home in Richardson and another plumbing company(my remodeler's) said there were sewer leaks. After 2 days of trying to isolate and find them, I'll called In House (who had worked on the home before) and they determined there was no leak. I'm still trying to settle with the other company but Shawn & Chris and the office staff bent over backwards to accomodate the other company's schedule so we could prove there wasn't a leak. They even came out on a Sunday, which is crazy. I will use this company again and again.

Shikha P.

Our first foray into the plumbing world as new home owners. Its like walking in pitch darkness with everyone screaming French at you. With a massive sewage leak and our PVC pipes busted there was no other option than jackhammering through bathroom floors and tunnelling underneath the house. Shawn and his crew were amazing. Pulled 14 hour days to get everything done in two days. They cleaned up everything and considering how many barrels of dirt they had to dig up that was an impressive feat in itself. Shawn and his foreman as well as the construction crew, and office team were 100% courteous and available. Shawn had quoted a higher price per the job, but I was more than surprised to see a 20% deduction on the final bill. He charged us for exactly what work was completed, no hidden fees. He could have charged us his original quote and we probably would not have known any better. Companies like this that perform with integrity and honesty are hard to come across! Lets hope we have no more plumbing issues for a long time, but we know who we will be calling if we do. Thanks again, In-House Plumbing Crew!