Imperial Plumbing Heating & Air Conditioning

L M.

Big Scammers They did a re-pipe at my next door condo and shut off my water. When I talked to Ivan he said I had a small leak in my pipe in the same wall but I could not see it. I told him to turn my water back on he refused and said he could not touch it but he touched it 2 minutes before when he turned it off. I turned it back on myself. Weeks later I received a HOA assessment on my account for $495. They went straight to my HOA. I never spoke to anyone with the company I never called the company, he never asked me if he could touch my main shut off valve. He just did it. Avoid this scamming low life company and don't pay their fraudulent bills. Call the contractor State licensing board and have Lic. No 1059396 shut down.

Michael Y.

Warning: Bad business practice.

This company tried to scam their client for only 3000$ and as a result, the association they worked even tried to foreclose our property with multiple threats for over a year long in which inevitably ran away from court without disputing their case. To be more specific, this plumbing company tried to blame an internal leak within the condo upon us and charged 225$ for 2 minutes of work and duct tape. Perhaps, they saw an opportunity to take an advantage against a minority that is not fluent with English, but regardless, it was inevitable that this company misjudged their opposition. I must reiterate once again, do not look towards this company for plumbing unless you're looking for a greedy/lazy/abusive company that lacks good principles and only wants your money for 2 minutes of work.

Jimmy K.

Had a great experience with Sonny. Very honest and rate was very cheap. He was also punctual so I didn't have to wait. Definitely recommend Imperial Plumbing.

Dave M.

I took off work today and cancelled my evening workout only to have them No Call No Show at 4 pm this afternoon. If they can't show up for an appointment, or even call to tell me they wouldn't make it, how could I pay them ten grand to repipe?? Kinda frustrating.

Mathew M.

Avoid this crooked agency at all costs.
They performed repairs without my consent on my property, of which I paid. They are trying to stick me with a $2,000 bill for work performed on my neighbors unit, which I did not authorize and am not legally responsible for. Absolute joke... they have been at this since 9/2019 and I will now report this to the state licensing board. SCAM PLUMBING

Denise B.

I already had another quote when my son suggested that I call Imperial Plumbing. Imperial Plumbing installed my hot water heater in record time, at a very fair cost. In fact, they had already started the installation by the time the other company called me back with a revised even higher quote. Ivan was in a mask, friendly, competent, and speedy. He left my garage cleaner than he found it. I will always use Imperial Plumbing Heating and Air Conditioning. Such a great experience to find an honest, capable, qualified, fairly-priced company like this.

Kevin M.

Wrong diagnosis of the leak source. Instead of fixing the issues, made up stories to exaggerate the problems to charge me extra for nonrelevant issues. Spent an hour at my house, problems not fixed, no real proper solution suggested. Instead, left holes on my walls and walked away. No immediate follow up afterwards. As a result, had to call another company that had to charge me more for weekend service but got the problem resolved in an hour. Definitely won't use this company again!

Lara M.

Predatory plumbing company. Avoid at all cost. The owner thinks he does people a favor by charging them to fix their plumbing issues. He gets annoyed if you have questions. Glad I didn't accept their OVERCHARGING quote and went with another plumbing company who charged me $500 less for the same repair. If you want honesty, integrity and good customer service, AVOID this scamming company at all cost!!

PC S.

Professional, fast service and competitive prices, HIGHLY recommend! I have used many companies for different projects around my house, but I know I can count on Sonny and his team to fix all my plumbing issues. Most recently my water heater broke and they were able to replace it the next day. A few months back, I thought my water softener was broken and needed to be replaced and they came out, assessed the timer was off, told me it still has at least another year and didn't charge me. I could go on and on...trustworthy and hard working guys!

Travis F.

JR Nunez from imperial plumbing is an absolute top professional and problem solver. I have been using him since 2011 and Every time I call him he picks up the phone or calls me right back. He has even giving me verbal help over the phone so I can fix it and save me money! If you need a great plumber that is an upstanding and a honest guy he's the one for you, I highly recommend them.

Thank You JR

Travis