Imperial Plumbing Heating & Air Conditioning

Trish M.

Imperial Plumbing was recommended to me by a co-worker when I was in need of a plumber. After trying four different plumbers over the last year, I'm so happy to have found this one. Benny came to replace a gas line that was protruding too far for my new built in oven to be installed. He arrived on time, wore booties (without me asking), wore a mask and cleaned up after he was finished. I'm really happy with the service I received and will call them again in the future

Jim F.

Was so pleased with the service this evening..Steven came out from Imperial Plumbing and was straightforward, honest and extremely knowledgeable!! Diagnosed the issue, and made repairs very reasonable pricing as well!! From now on Imperial Plumbing is my go to for heating and air!! Great job Steven!!!

Ryan E.

This company was hired by our association to fix some leaks. Not only are they extremely unprofessional and do very shotty work, the workers they send out have no care or pride in the work they perform. See attached pictures of the work they did to fix an exterior leak around a balcony. I talked to one other homeowner regarding the work performed by this same company she she stated they have been dragging on her leak fix for months now and the work performed was similar in quality as ours. There are plenty of reputable plumbing companies around. Easy pass on this one!!
**See attached pictures**

C C.

Two part story of clean water leak, Remediation and Restoration. This is Story Part 1, Remediation: Had clean water leak that took out ceiling. Imperial responded fast, and took care of remediation fast. Had HOA install PEX plumbing, since walls were opened, fast. Imperial billed insurance, insurance sent us remediation check, we paid Imperial full check amount, fast. Good job Imperial, deserves 5 stars. Story Part 2, Restoration, Imperial failed so far on that part... to be continued
in next review....

Paulo F.

This company provided excellent service. When I had multiple issues with slab leak and water heater. I am glad that I have called this company. I think the whole team that worked on the my water heater and repiping and restoring my condo did a phenomenal job. JR was really helpful with helping get the process going. Sonny was very informative with the questions I have. Thank you guys for taking care of my place. I would definitely recommend. If I can give more than 5 stars, I would.

Francis A.

//Situation
I live in a condo. The way our building is set up, I have a shared main pipe with my next door neighbor. So my kitchen drains into the same pipe as theirs does. And this is why my kitchen clogged up. But I would've never known how bad it really was until I called Imperial.

//Service
My service guy was Benny. If you are lucky enough to have him work on your problem, Benny is the best and will get the job done. He was prompt. Courteous. Wore booties the whole time he was inside my home. And did it all with a smile on his face. Even after an hour of snaking, testing, snaking again.. the man never complained and kept at it. He must've opened and retightened my drain three or four times. This clog just wouldn't go away. He ended up with sludge and grime on his face and just battled on. Dude was a plumber warrior on a mission. After about 2 hours.. we finally got to the problem and a light at the end of this clogged tunnel! Truly grateful for Imperial and for the service they stand by. Real honorable dudes.

//Cost
My problem ended up being covered by my HOA. So it's hard to comment on the cost of their service. But I'm here to tell you, these guys earn every cent that you pay them. They are legit!!

//Final Thoughts
My advice to you when dealing with Imperial (or any plumnber for that matter) is to be communicative. Stay friendly. Have lots of patience. Do not expect everything to go smoothly. Offer them refreshments or some fruits to give them a mini break when they are working their butts off on your plumbing problems. And I promise you, your experience will be a 100x better than being that jerk customer who may pushy, cheap, and impatient. Good luck!

.. and to the Imperial Team-- Thanks again! Shout out to Benny!! You're the best!!

Jennie V.

For the past 3 years we have been using imperial for everything at our home including full house water filter installation, air conditioning repair, general plumbing and even mold remediation. They are consistently timely, professional, knowledgeable and honest. I highly, highly recommend this company.

T S.

Over the years Jr and his team have pulled our butts out of the fire
(or water) so many times!!! I don't do much Yelp-ing, but these guys are soooo good that that I just had to give them a shout out. Whether it's daytime, night time, ANY time...they had out back.
Thanks again guys, our community is a better place because of you.

Eman S.

To preface this review there are 2 more important things to know: I live in the Monaco Condos in Anaheim Hills and we use a hydronic heating system.

We had a problem with our heating because we had a new water heater installed by a different company. This company was recommended by our HOA so I gave JR a call. We talked for a bit and he was able to name my model of condo and describe the inside layout based off of how much he had worked in our community.

Needless to say we haven't been home for awhile due to no heat during the coldest part of winter. JR was able to send Steven out the same day and I was hesitant to pull the trigger because he was going to rework the existing plumbing but I'm glad I did. It ended up instantly fixing the problem because they knew their stuff. I'm very thankful and warm thanks to JR.

Amy S.

Frank is the most honest plumber we have ever used!! He is cheaper than anyone & is so quick to get you talked care of!! Using the latest technology... thank you Frank & the rest of y'all at imperial plumbing!!