Imperial Plumbing Heating & Air Conditioning

Francis A.

//Situation
I live in a condo. The way our building is set up, I have a shared main pipe with my next door neighbor. So my kitchen drains into the same pipe as theirs does. And this is why my kitchen clogged up. But I would've never known how bad it really was until I called Imperial.

//Service
My service guy was Benny. If you are lucky enough to have him work on your problem, Benny is the best and will get the job done. He was prompt. Courteous. Wore booties the whole time he was inside my home. And did it all with a smile on his face. Even after an hour of snaking, testing, snaking again.. the man never complained and kept at it. He must've opened and retightened my drain three or four times. This clog just wouldn't go away. He ended up with sludge and grime on his face and just battled on. Dude was a plumber warrior on a mission. After about 2 hours.. we finally got to the problem and a light at the end of this clogged tunnel! Truly grateful for Imperial and for the service they stand by. Real honorable dudes.

//Cost
My problem ended up being covered by my HOA. So it's hard to comment on the cost of their service. But I'm here to tell you, these guys earn every cent that you pay them. They are legit!!

//Final Thoughts
My advice to you when dealing with Imperial (or any plumnber for that matter) is to be communicative. Stay friendly. Have lots of patience. Do not expect everything to go smoothly. Offer them refreshments or some fruits to give them a mini break when they are working their butts off on your plumbing problems. And I promise you, your experience will be a 100x better than being that jerk customer who may pushy, cheap, and impatient. Good luck!

.. and to the Imperial Team-- Thanks again! Shout out to Benny!! You're the best!!

Jennie V.

For the past 3 years we have been using imperial for everything at our home including full house water filter installation, air conditioning repair, general plumbing and even mold remediation. They are consistently timely, professional, knowledgeable and honest. I highly, highly recommend this company.

T S.

Over the years Jr and his team have pulled our butts out of the fire
(or water) so many times!!! I don't do much Yelp-ing, but these guys are soooo good that that I just had to give them a shout out. Whether it's daytime, night time, ANY time...they had out back.
Thanks again guys, our community is a better place because of you.

Eman S.

To preface this review there are 2 more important things to know: I live in the Monaco Condos in Anaheim Hills and we use a hydronic heating system.

We had a problem with our heating because we had a new water heater installed by a different company. This company was recommended by our HOA so I gave JR a call. We talked for a bit and he was able to name my model of condo and describe the inside layout based off of how much he had worked in our community.

Needless to say we haven't been home for awhile due to no heat during the coldest part of winter. JR was able to send Steven out the same day and I was hesitant to pull the trigger because he was going to rework the existing plumbing but I'm glad I did. It ended up instantly fixing the problem because they knew their stuff. I'm very thankful and warm thanks to JR.

Amy S.

Frank is the most honest plumber we have ever used!! He is cheaper than anyone & is so quick to get you talked care of!! Using the latest technology... thank you Frank & the rest of y'all at imperial plumbing!!

Steven P.

Wow! What can I say? JR and his team are amazing!! They have serviced our properties for over 10 years now and I would never use anyone else. They are honest and trustworthy. Every project has come in at or under budget. We love Gary and Valerie in the office. Everyone is great!!!

Michael S.

Sending many thanks to Steven of Imperial Plumbing who assessed my heating system and made a simple fix. Over the years, Imperial Plumbing has installed my water heater, soft water system, replaced my (20 year old) air conditioner, and repaired my heating system. I would highly recommend Imperial Plumbing - they are dependable, provide great workmanship, have fair pricing, and honor their warranties!

Alison A.

Stephanie A.

Wow, this company is AMAZING. We moved into a new town house and the heating was out, we have a baby so it was important to get it fixed asap, they were there within 2 hours and fixed it by the second day! Amazing and efficient service thank you!!

Kelly Y.

I have been using Imperial Plumbing for all my plumbing services including work done for my house and my rentals. Gary is great, easy to work with and always find time to explain the problem/solution. I highly recommended them.

Barbara B.

My neighbor and I needed a new air/heating unit. We both checked all prices in the area for over one year and found IMPERIAL PLUMGING to be the BEST AND THE CHEAPEST. They replaced the unit in both of our condo's and stand behind the product and included labor. We also had them put in a soft water unit and not the cheap one from Home Deport or Lowe's. It works great and I would never call any one else except IMPERIAL PLUMGING.
Thanks Imperial for giving us great service and a great product.
Barbara