Hunt's Services

Marie S.

We called Hunt's Services after another plumber had left us high and dry. Hunt's came and installed our shower fixtures.. We did think their charges were a little on the steep side but they did a good job on the installation.

Elizabeth N.

Terrible experience. Cost $550 to replace a cartridge- 1 hour of work. Was originally going to do more expansive work that would cost $1200 and then we asked if there was another solution simply for a leaky shower faucet.- that is when the cartridge was replaced. Completed the work, apprentice on the way out stated ""It must be nice to be rich""- something along those lines and left. A few weeks later it starts leaking again (this was in the fall). Husband did the same work, bought another cartridge that cost $50 and now its working well.

Best N.

In December we had a slow drain issue with a shower and a toilet. Hunt's came in to check on it and used a scope which cost $300 not including tax. Their equipment had a crack and the technician couldn't really tell what the issue was. He said that the line seemed clear and went on his way.
It's been months and the issue came up again. We called Hunt's and they sent two techs. The guys were very casual and weren't that professional. I might say down right rude except when my husband came home, they suddenly turned nice and polite.
To diagnose the main tech flushed the toilet and said it looks like everything is fine. I told them no we have a draining issue. So I went upstairs and turned on the showers and flushed toilets. Sure enough, the drain issue appeared. The tech said, ""I don't know what to tell you. It looks fine. But If you want us to scope it's $300 is that what you want?"" I said, ""We have a drain issue. We need it fixed and if you need to scope it then yes.""
He got the scope and was pretty curt as if he really didn't want to be there. He said there was a big break in the sewer line and it was under the house. He showed me the screen and I couldn't even really tell where the break was it was so blurry. He said they would have to dig the foundation but had a much more expensive solution that will not require digging. He said they would shoot epoxy through the line at the cost of $8600. We agreed to the price as we were in an emergency situation.

They came in the following day and dug out the area right outside of the house. The main tech said HE BROKE the line because it was made of electrical piping. I had to call my builder to confirm that its and older house and they might have broken and old pipe that attached to the septic.
The tech said to repair, they will have to dig through the house after all. He was very smug saying- I hope it's not under the kitchen cabinets."" He said he didn't know exactly where the break was and that it was going to cost $1,000 to $1200 more than the original quote. I asked I thought digging was cheaper than the epoxy. He said, ""I really don't want to be jackhammering. That's not what we're here to do.""
I called another plumbing company and this time a very professional gentleman said he would scope the line for $39 ($43.00 with tax) and will give me the videos so I can make a decision after. His equipment was so clear that I was able to see where the line break was. He showed me exactly what needed to be done to repair the issue was super professional and courteous. He came at a slightly lower price and I needed to make a decision which company to go with.
I called Hunts and told them that when we gave them our credit card, we had agreed to the epoxy solution but haven't gotten any updated scope of work after their tech broke the existing pipe. They directed me to the plumbing manager, Aaron, who was really nice. The issue was that they charged our credit card $4300.00 and couldn't ensure how quickly they could refund it if I cancelled the job.

I decided to follow through with Hunt's mainly because Aaron said he could match the price of the other company and that he was going to guarantee that the job would be done right. That was Friday March 19.

The job was to start today March 20. Aaron leaves me a message at 7 am saying that he had bad news. His crew called in sick and can't do the job. He'd try to get it done tomorrow. All the while we have been without proper plumbing and have been leaving the house to a family member's to use the bathroom shower etc. We've been washing dishes with a hose and laundry has piled up.

I'm leaving this negative review as a PSA to make people aware that Hunt's may not be the best option out there. They have proven to be overpriced, with older equipment, lackadaisical crew and worse yet supremely unreliable despite making assurances otherwise. They were quick to make charges on my credit card and iffy regarding the timeline of refunds.

I will update this review to recommend the company that we are going with once the job is done.

Wes B.

After the dust has settled from my first and I hope last encounter with Hunt Services, I feel like this experience was a cross between a walk down the garden path and being left in the woods on a snipe hunt. I was on the internet looking for someone to do some electrical work around our home and I filled out a work request form and I received a call from Hunt Services. I was told about the $99.00 service call fee and scheduled a appointment. When the employees showed up to get the info on my project, not once did they offer me a written estimate. I asked the employee if he needed a deposit and he told me no, the only thing I was being charged for that day was the $99.00 service fee. Wrong. I checked my credit card statement the next day and there was a charge on my account for ($1, 289.63) I provided all of the products to complete this project. The 2 employees who came to the house were very efficient and knowledgeable about electrical issues and they had the project completed in 3 hours. I asked for a invoice to pay my bill and I was told one would be sent to my email account. Our printer was not working at this time so it took me a couple of days for the ton of bricks to come crashing down on me when I did finally see this invoice. I was being charged ($2,456.43) for this 3 hour project. The last time I looked Electricians were getting about $40.00 per hour, not $400.00. The one charge that really frosted my cookies was for ($676.66) to install 2 (4' plug in florescent light fixtures above a shelf in the garage. We all like to see a business do well in these hard times, but this was more than just being heavy handed. I would strongly recommend that you avoid having to use any of Hunts Services, if this is how normal business is done' RIP OFF

Denise D.

So disappointed with their customer service. Had them out to clear a clogged drain which they said they were leaving a thing of bio-clean to use on the drain. We asked if there was an additional charge for the bio-clean and were told that there was not. Paid the $500+ bill, which we thought was too high, and asked for the invoice. We were told the invoice would be sent via email. Sure enough when we received the email the invoice had a charge of $89 for the bio-clean. Called multiple times requesting a refund. Finally received an email back - not a call - that they would not be refunding the price of the bio-clean as they believe that we were informed of the additional cost. There is no way we would have agreed to the cost for something like that. We have used Hunts a few times in the past and we're planning on using them more. After this incident we will not be using their services at all. I would advise others to also rethink using them. Check out the bbb complaints and note that their business practice seems to be to offer refunds after a poor review has been left - as long as the customer removes the complaint and signs a waiver. That right there is a red flag! Think. Check things out. Find another service company to use.

R P.

Hunt's quoted me over 2k for about 3 hours of labor. Luckily I found not the company to do the job at 1/3 of their quote. However, they did happily take my $99 service fee to give me that insane quote. Be wary.

John E.

Description of work: Repair or replace a section of kitchen sink drain and vent pipe; also replace supply valves for kitchen sink and dishwasher.

The plumbing part of the project went fine, if a little on the expensive side. The new installation appears to be functional and free of leaks.

Major problem: A few days after they finished, I moved a floor mat in my kitchen and discovered a 3/16"" hole drilled through the floor! (It seems that when drilling a pilot hole from the basement for the new drain pipe, they had misjudged the location of the cabinet, and drilled through the floor instead.) While on-site, they never mentioned their mistake to me. Instead, they just covered it up by moving the floor mat back into place (with some sawdust still around it).

Minor problem: They also failed to clean up scraps of pipe and hole-saw cuttings, both on the ground outside the house and on the roof.

The company did not respond to my emailed report of these issues, in which I included a photo of the hole in the floor. I would have expected them to at least offer to reimburse me for the cost to repair the damage.

Michael H.

It's amazing how shady this business is. called them out to fix garbage disposal i provided to do simple swap for my parents. over the phone or on line they wouldn't give me quote for it like this is first time they ever did this kind of job. Technician called and quoted me $855 for something that will take less than an hour. it's not only the fact they charge that insulting amount but fact they couldn't quote a price for simple job until they already have you in the hole for $59 just get someone out there. Thats bad business and very shady. I don't know who are all these people who gave them 4 stars on review but they really must love getting screwed.

Mark F.

Refused to give any idea of price after waiting on phone for 15 minutes to talk to agent and then sending pictures per their request. This was a small job and they refused ballpark pricing. They offered to send a tech for $59 to give me a price. I went elsewhere.

Shahram M.

I contacted Hunt's for a minor sewer line repair that already had been scoped and inspected. After surviving the painful back and forth communication with the receptionist ,(talents not related to plumbing or communication) I got a quote for more than $2867.00 plus tax.
I got another licensed bonded and reputable local plumber who did it for $450.00 plus tax. The job was done under an hour.
I know plumbers are expensive, but surely not $2867.00 an hour.
My 2 cents, keep away from these people if you earn your money by working for it.