Hunt's Services

Ricky R.

I will say overall I had a good experience with these guys. I had an issue with my bathtub where it was leaking. I tried a few quick fixes on my own, but they did not solve the problem. I was contemplating attempting a bigger fix, but called a plumber first.

First thing is first They are on yelp. I wrote a message and they got back to me pretty quickly. I appreciate that a lot. At this point I have to be honest and state that all of this was about a year ago and I remember having no issues at all, but cannot remember the exact events that took place. The few things I remember are they were on time, quick, and seemed fair. Basically what I was hoping was going to be an easy fix, ultimately was, but was definitely something I would not be able to do. They knocked out the job in a hour or so. It was awesome.

Now here comes the negative aspect of the review. And before I get to this point let me once again say I was ultimately satisfied with the job, what they did was well done. After the work was done he wanted to take a look at the water heater to see if it needed to be replaced. This is when we determined it was 14-15 years old and probably needed to be replaced. This part didnt bother me a lot, but we have waited on the replacement and I definitely see that it needs to be replaced eventually, but I am glad i have waited so far. The part that was not great was getting a quote to replace the toilet. The price felt really high, now to be honest I cannot remember the exact number, but I think it was close to $250/toilet and closet o $500 to replace and purchase of a toilet. Now this price didnt seem crazy at the time, but my brother in law and I replaced my toilet with a new one in about 60-120 mins and it cost the price of the toilet and a case of beer. To sum up the negative I would call the work a bit pricey, and in the future will definitely shop around before choosing a single person. Also I would say the water heater thing was a bit predatory. Overall satisfied, but I will definitely shop around.

Jimmy R.

Hunt's Services: A lesson in deplorable business practice

Summary: Update still getting runaround on refund July 14 2017.
Missed every deadline set by themselves,
Improper information between tech and office to customer,
2-2.5 day job has now reached 5 weeks (still not complete)
Wanted paid before job complete. I was assured the job was ready for inspection so I reluctantly paid. Their work failed building inspection.
Latest update: 6-11-2017 I made arraignments to have Hun'ts services complete my install having to work around their schedule 5 weeks after starting install. They were to come out and move the branch box that caused a failed inspection and add seismic support which caused failed inspection. I had someplace to be at 7pm and made that clear. They arrived at 7:30 am and finally left at 10pm had to cancel my plans. Now system does not work and is making noise. For fear of damage I cannot use the system.
Filling with BBB.
UPDATE: On Monday June 12, 2017 tech arrived and explained the system was improperly wired. Rewired and now system works and finally passed inspection. Started May 8, 2017 Completion June 16, 2017. 6 weeks, failed inspection after guaranteeing work and wired improperly after guaranteeing work.
Now waiting on refund for services that will not be rendered.

Pami G.

Jordan was great! He installed our new sink and garbage disposal, checked out the rest of the bathrooms, fixed a stubborn sink stopper and a leak in our outdoor watering system. We even got our ""doggie fix"" when we got to meet his dog, Boss. Thank you very much - we will call you, again!

Ryan J.

I had a main water shutoff valve problem in my house that was caused by a repair job I attempted to perform myself with (almost) success. Since I didn't have running water as a result of this, I needed to get someone out ASAP to get it fixed.
I called first thing on a Monday morning and was put on the schedule to have someone out the same day. I got a call from the dispatcher around noon.

They charge a $59 dispatch fee to have someone come out, but they will look everything over and quote out what it would cost to replace it. I'm not usually a fan of the ""mandatory"" service fee, because you're a captive audience at that point, but the two technicians that came out were very cordial and to-the-point when assessing my situation and how much it would cost to repair. If you don't like the quote, you're only out the $60. I called a few other places that charged near double that just to have someone come out.
Corey did an excellent job on the task and was very respectful to the fact that it was due to a DIY-er who just couldn't get the job done right. He explained what typically goes wrong with plumbing projects and was willing to offer suggestions for future projects.
He even checked out my water heater and validated our water pressure and mentioned that the heater was due for a replacement -- with no arm-twisting.
They cleaned up after themselves and were out in about 90 mins.

I would definitely recommend for your plumbing needs (or electrical/HVAC)!

Bill S.

Gill is a fabulous plumber! He was honest with me in answering my questions concerning my hot water heater and in doing his plumbing work without error.

Chris B.

Called and scheduled an appointment on Monday, got a time slot for Wednesday. Then they called me on Tuesday and said that they could not come out becuase their technicians were held up and had to move it to Thursday. Today is thursday, and it is past noon, and they call me again to let me know that they can't come out because their technicians are held up. It may work once to give an excuse, but when you get the same excuse two times in a row you have to wonder. 1. are they incompetent in their scheduling, or 2 do they just not care?

Andrea D.

Called last night at 9pm for EMERGENCY service, was told a technician would call shortly. Called AGAIN at 9am asking what had happened. It is now 5pm and NO CALL still. I called the 3rd time and confirmed through the answering service they deployed both previous messages.Horrible service. The other place I called got back to us in 5 minutes. Not ok.

I understand you may be busy with the weather, but good customer service is to call your potential clients back so they are not waiting around hoping you will call. And if you can't get to them, to let them know. The temperature is now 52 degrees in the house. Not that your business cares.

Bryan F.

Just a little over two hours from discovery of a waterfall in our basement to complete repair and water service back on. All of this after hours. Top-notch customer service. $158 emergency after hours call fee, plus repair cost. Hot shower and clean dishes here we come.

Carol Clark D.

Hunt's Services are A-1! Professional, on-time, kept us informed of the process involved and left all areas clean! Gil's expertise at hydro-jetted our pipes was a positive experience.. Our Homeowners Association highly recommends Hunt's!

John S.

I had Hunts come to my home in November when it really started getting cold because my old furnace went out. They responded quickly and came out that week (2 kids my wife and I am freezing space heaters weren't cutting it) the guy that came started off well he wore booties dressed in work clothes seemed professional then he diagnosed my furnace that's a bit over 20 years old. He said the part that went out isn't made anymore so unless I can find it used they need to replace the whole unit. (Can't confirm this because they took the old one but talking to other professionals not very likely old furnaces are often able to be repaired) then the only furnace they had available was almost $10,000 but very efficient (no A/C with this unit gas unit) has a fancy 2 stage fan and things we weren't really concerned with. Luckily they had a finance plan usually would of shopped around but we were all freezing so we got the unit.

Once the unit was installed the house was nice cozy and warm again.... On the bottom floor due to the fancy fan it wasn't pushing enough air upstairs like our old furnace did. So we paid almost 3x what we could of and got a furnace that didn't work as well. Obviously the technicians get a cut for the more expensive equipment they sell and make the customer fell like they need it. I did give them a chance to try and fix it and the guy came and made it so the fan is always on basically making it less efficient than my old one. Only positive thing I have to say is the lady on the phone seems really nice and they were able to respond quicker than others although I wish I would of waited for someone else.