Hunt's Services

Tam O.

They showed up to connect a sink to waste plumbing and charged us $495. They claimed even though the job would take them 45 mins this is the rate they have to charge. It took them 15 minutes and we had to go through with this as we don't have time to reschedule with other companies. I hope to never work with them again and please reconsider booking an appointment with them.

Abigail L.

My tenant called me yesterday (Saturday) afternoon about a leaky toilet. Unfortunately, my regular maintenance help was unavailable all weekend so I had no choice but to call a plumber out. I called about 10 different companies and everyone was booked until middle of next week. My rental units each have ONE bathroom so it was urgent for me to get it fixed ASAP. Hunt's Services was the only company that was able to come out during the weekend. As a property manager I know that weekend rates are so much higher, but again, I had no choice.
My tenant's toilet tank had two rusted bolts that needed to be replaced. Andrew from Hunt's Services came out earlier today to replace both bolts and he also recommended I replace the hose to one that's less prone to breaking. He spent about 30 minutes doing the job and it cost me $450. Of course I wasn't happy with the price, but Andrew was very professional and did a good job explaining basic toilet knowledge. His customer service skills made it easier for me to swallow the steep price of not knowing basic toilet repair. This work order was definitely an eye opener for me that I need to learn basic maintenance since I am now a Landlord, but if I ever have a big plumbing issue it's nice to know that Hunt's Services is a reliable company I can call and have had a good experience with.

Gary Dean A.

I had the privilege of almost being taken advantage of by these clowns.
I needed a gas line(plastic) repaired after punching a hole in it by accident. The guy shows up and says he has never worked on plastic gas line before. He calls the office and comes back with a quote for $1400 . WTF
I laughed and told him I will fix it myself and went to Home Depot and purchased the exact same part to repair it. I fixed it in less than 10 minutes.....
I am an Electrician and I know what a good screwing looks like. I even called them back to thank them for the education on the FLEECING OF AMERICA. You should be ashamed, Hunts. Every one has to make a living, but I have to sleep at night.....
CLASSIC CLOWNS
I ONLY GAVE ONE STAR, ONLY BECAUSE I COULD NOT PUT ZERO....YELP WON'T LET ME....-10 IS THE GRADE

Veers R.

Called and scheduled regarding a gas line extension. Had an appointment today between 12 & 3, they called and left a message at 11:30 or so and cancelled! I took the day off to be here and they just cancelled with barely any notice.

Called back to see if there's anything they could do as I wasted a day off today. I was told ""I'm so sorry if you misunderstood and took a whole day off, we didn't do an appointment for this and you were put in a pool and we were going to call when a tech was available"" Wait, what? I was given a window of time when someone would arrive...and now you're backtracking like that? Sketchy.

""But I can make you an appointment next week"" and I asked what would prevent this from happening again...""Oh it'll be on the schedule"". WHY wasn't that done to begin with? What is that? Why are you wasting people's time??

I have a whole day wasted to sit and write reviews (and to find a new company).

This is SO frustrating.

Do not recommend. Poorly run. Can't manage their own techs/appointments, gives sketchy excuses passing the blame off to customer.

And we're supposed to trust them with plumbing issues? HARD PASS.

Leslie M.

$959.10 to replace a kitchen faucet????? Called Hunts emergency service because I needed it fixed. Never spoke to me, just showed me a tablet screen with that price to replace the whole thing. I can't afford that! They demanded I pay the $159 service fee, even though they were in my home for less than 5 minutes, never touched a tool or even a flashlight.
Honestly, I was frightened, so I paid, just to get hem to leave.
My handyman looked at it today. It needs a $20 part, and a ""few minutes"" to install.
If you want to pay a lot, call these guys.

Kelly M.

Scheduled appointment and they cancelled on me. Rescheduled and they cancelled again. What a waste of my time. Best to avoid!

Sean F.

I contacted Hunt's Services on recommendation from PSE. I needed a gas line extended to support a gas range. I scheduled a service visit, but they ended cancelling the appointment as there were too many emergencies. I rescheduled and they cancelled again.

They wasted 2 days of my and my family's time and will take my business elsewhere.

Vin S.

Family moved to Lakewood, Wa from New York and noticed the next door neighbor utilized Hunt's and was in shock - the go to for plumbing, heating/cooling, electric, and drain/sewer-that's sweet. No need to call different people for various things and Hunt's became the Go-To. Called Ashley and Christine to make appointments and they were ever so nice and pleasant making the entire experience from the start as sweet as can be. Bought a sink from Home Depot and Hunt's was first to call and respond to request to install a sink. Hunt's sent out Tristan and Alfredo to install the sink and I almost dropped to the floor when they told me the price to install the new one and take out the old one-very inexpensive. Tristan and Alfredo removed the old sink and put in the new one, tested everything out and made sure everything was good before leaving. Called them for estimates for electric and they converted a regular light bulb to LED for two outside lights so the house shines at night. 5 stars for that! Met Dennis - transparent, direct, tells you what you need and technicians Sean and Chris came out to replace the furnace that served it's 44 year old time. Dennis made things happen and told us they can install the new furnace the next day. We were happy but stayed in a hotel for the night since it was too cold for my senior citizen parents to stay in the frigid house. Dennis communicated to me they could not make it on appointment day and were able to make it out the next day. One of the awesome technicians named Sean said, ""Dennis told me you had to stay in a hotel so no point in waiting until Saturday let's get it done now"". I appreciate the fact everyone here at Hunt's has a heart and can put themselves in the ""shoes of the customer"" and proceed. Sean and Chris came out to the house the next day after picking up the furnace arriving at said time and worked tirelessly from 11 am to late evening at around 8pm taking out the old furnace and installing the new one. Hours later, the house is heating up stronger and more efficiently. Thank You Hunt's for consistently super service. Hunt's has great honest customer service oriented hardworking individuals and Ive seen that consistently. Having a business BBB certified with an A rating is always an added bonus and provides another level of security. Thank You Hunt's you have earned our business and loyalty for the long haul!

Katie W.

We were charged a $50 fee for a plumber to come out and tell us he could not fix our hot water heater. He then proceeded to give us a RIDICULOUS quote for a replacement. We called another plumbing company and they came out and fixed the hot water heater and at the same time, gave us a much more reasonable quote if we decided to replace in the future. Being charged $50 for a less than 5 minute visit is unacceptable. I will not be using Hunt in the future, and will encourage friends and family to do the same.

UPDATE: I was contacted by Greg from Hunt's customer service department very soon after writing this review. He refunded the charge and was interested in obtaining details about our experience so that they could make sure it didn't happen in the future. I can't comment on the actual service Hunt's provides, but I do appreciate the level of customer service I received. Updated stars from 1 to 3.

Gary S.

I requested a quotation to replace my hot water heater from this company a big plus they did not charge to come out and develop a quotation. They looked at the unit and provided me a quote on the spot. My concern was they charged a cost for the tank as a line item with installation and all connections and lines. They also had a second line item for the expansion tank and connections at a cost of $259.00. I thought it was a bit high and asked the Technician why, he stated, ""these tanks must be replaced every four years"" when he left, I did my own research and sized the required expansion tank due to volume and pressure and found the replacement unit costs run between $40 - $55. All my other quotes for the entire installation was less than the number they presented just for the tank. I am disappointed being deliberately misled for the purpose of the company's excessive profit margin. Just as a FYI for all who is looking at this company for service.