Hulsey Plumbing

Matthew B.

Probably the worst plumbers in the business. Do not, I repeat, do not use these people. I spent $95 for them to come tell me that a job would cost $700 and I was able to get the job done for $200. These guys are horrible. This is especially true if you pick a day where they """"don't want to work"""" and they just take your money. Never call this company. Horrible. Wow, seems I'm not the only one. How is this horrible company still in business. I think BBB would need some info here. Just awful.

Paul G.

Awesome service. Replaced my leaking water heater so fast it was amazing. Tech was friendly, happy, and funny, making a stressful situation bearable.

Lee C.

--Prior to this work we requested an approximate price to fix a leak at a commercial site parking lot. The Hulsey representative sarcastically stated the cost would be """"between $2000 and $100,000. This should have been a clue about their business practices. --On the date of repair, upon arrival we again requested a price for the job from the company representative. We were given an hourly cost but NOT a final cost or estimate---""""I will give you a copy later"""". Once the work was started and the leak was located the representative asked if we """"wanted him to fill in the hole"""" (like we had a choice) and AT THAT TIME the rep stated the cost to that point was $10,000!! It was then that they provided a """"PROPOSAL"""" for over $16,000 to complete the job!!---FOUR TIMES THE QUOTED HOURLY RATE!! --We have contacted the Hulsey offices 4 times to get an adjustment to this bill and I was told Johnathan Hulsey would contact me yet no one has returned my call. ADDITIONALLY, this leak is STILL not fixed even though Hulsey insists that it is. --This cost is OUTRAGEOUS and constitutes PRICE-GOUGING!! After the fact, I read """"Yelp"""" reviews and found that Hulsey has done this type of business practice before--refused to give an estimate for a job until the work is partially completed and then charged an outrageous amount to finish the job. DO NOT DO ANY BUSINESS WITH THIS COMPANY--LARGE OR SMALL!!

Donna S.

I have a business and the toilets were backing up. Thinking possibly a septic issue, I called and asked for their help. I repeatedly asked for pricing and was blown off every time. Even after they got here and diagnosed the problem as grease buildup, I asked and they still wouldn't give me an answer. They would say, """"it depends on what we have to do"""". Again, I asked for a ball park or hourly rate, or some idea and they just plain refused. This HAD to be fixed immediately, so I stop asking and let them work. They were here for less than an hour. Since they were done, I wanted to know how much it was going to be and I was told they couldn't say that I would be billed. WHAT? Two days later I had the same problem. Called them back. They came out and again I asked several times if there was going to be additional cost since they didn't fix it the first time. I was again not given a direct answer. They had to use a jetter to remove a blockage in the drain line. They were here 2 hours. I didn't bother asking for a bill at this point. A week later I get two invoices totaling over $1100!!!!!!!! I called their office 4 times over the next week, left a message each time, never got a call back. Finally 2 months later they call demanding payment. I was able to speak with someone and explain that I felt I was overcharged. She took 200 off the bill and said it was all she could do. I ended up making payments as I didn't want to get taken to court which she threatened to do. BOTTOM LINE: IF YOU CAN'T GET A PRICE UP FRONT CALL SOMEONE ELSE. THEY WILL OVERCHARGE YOU AND YOU CAN'T DO ANYTHING ABOUT IT. They clearly take advantage of a person's immediate need.

Alpharetta T.

I have a small restaurant in Lavonia GA Last summer I was contacted by a representative from this company and entered into an agreement for this company to provide me with a container and pay me for my used cooking oil with payment due after each quarter. I am now overdue payment for over two quarters and no one with the company will talk to me. I either get transferred to a voice mail with no follow up or I get put on hold with a hangup after a long wait The last several times my container has been emptied it was after hours when no one was around. What is going on with this company? My payment from the previous company was not a lot but it was better than the nothing i get from this company. I am now in the process of finding a new service.

Margaret C.

I was charged $750 for replacing a pressure relief valve - 2 hrs of work. The invoice provided no detail, and their materials cost was probably $25. They do take advantage of people and their overall customer service is horrible. Take my advice and find someone else for your plumbing needs.

Matt W.

STAY AWAY FROM HULSEY ENVIRONMENTAL!!! The employees and staff are either seasoned cons or amazingly inept. I called the office explaining the town I was in and asked where they were located; the clerk said the town I was in. I informed her Septic Pump was bad and needed to get a price for pumping of the tank and repair/replacement of the pump. I was at work when the """"Master Plumber"""" and his """"trusty assistant"""" arrived and a family member put him on the phone, I again explained what I needed and that I was aware of an unrelated damaged wire that I would fix that evening when I got home. I returned home an hour later at which time I was told """"he did not know the tank size and that pumping the septic tank was going estimate to be at or over $2000, he couldn't tell which pump would be needed and it would be an estimated $700 to $1500 and in order to replace the pump it would be $500 environment charge just to enter the tank to replace the pump after the tank was pumped out/ emptied. Here is the kicker... The nearly $400 service call for which I gained NOTHING except exuberant guesses for estimates; would not be deducted from the repair and pumping if I opted to use them. Here is a little about the service call... He told me they got caught in traffic for an hour that I was charged for, so much for being in my town as stated by the dispatcher. The helper did nothing more than occupy space, but then neither did the """"Master Plumber"""". Needless to say I found someone from another company that came out the next day that quoted me for $1500 but no more than $1700 for the tank pumping and a new sump pump as compared to Hulsey's wild GUESSTAMENT of $4400 and I am too fired up and dont care write a novel while continuing to beat a dead horse about their customer no service dept but trust me, it is definitely Customer NO Service. After getting shafted by Hulsey, this other company came highly recommended from neighbors, was local (5 mi away) and was not 40 miles way like the thieves from Hulsey Environmental in Gainesville GA. Im going to sign up for Angies list to keep other hard working Americans from getting taken advantage of; by Hulsey, but will praise the other company and all I will say about them here is they were Septic Service PRO fessionals

Rachel C.

Dad had a leak on a Saturday. Placed the phone call and within an hour the guys were out to fix the problem! Super nice guys and will call on them again!

Ian S.

The main water line to our house broke sometime during the night. The next morning, I called around 7:15 AM and was quite clear that I was looking for someone who could come out as soon as possible, as my water line was gushing. I was told the on call plumber would call within the next 30 minutes, at most. It is now 10:30 PM and I have yet to receive a call. They apparently do not want business since they don't have the courtesy to follow up with customers.

Rose E.

My neighbor called Hulsey and they gave her a quote for $4000! She got the job done by another plumber for $780! She doesn't have a smart phone and asked me to post this for her.