Honest Plumbing

Jon F.

I have to admit the word honest and Plumber do not normally go together. LOL I called Honest Plumbing after seeing a number of other plumbers about my septic tank filling up after just having it cleaned out. Ben was the only one who gave me a price over the phone of what it would be to diagnose my problem and he was also the only one to bring a camera and start by snaking the line. He then gave me options along with prices on the options and the best price to connect me to City Sewer. Every other plumber told me they had to think it over and get back to me with a price. He also did not change anything with the price during the process even though he ran into issues that made the job more difficult he did not bring them to me he just solved it and completed the job. I have now found an honest plumber along with the one honest auto mechanic that I have found in my life after all these years. LOL but true.
I also wanted to add that he checked on other things I may need after the service and led me in the right direction with them. Terrific company!
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Ellen M.

Plumber said he would be here between 8-10AM, called at 11:00 said he would be here at 12:00, call again at 1:00 then they told me it would be between 3-5:00PM, waited all day! It only took him 10 mins to repair, then charged $150.00, won't recommend them EVER!

Regina M.

Horrible! Horrible! horrible! Do not ever use this company! They made our life miserable and still couldn't figure out what is going on after they installed copper wire at the house we were renting! I wish I can post the video here

Krystin B.

Excellent service! Ryan showed up on time, did quick work, and for great price! He saved the day Highly recommend

Joyce K.

Honest Plumbing came highly recommended to us and lived up to the recommendation.

Excellent service started with the pleasantness of the woman who answered the phone and took the message when we called the Honest Plumbing phone number.

Joel and I were impressed by how quickly Ryan got back to us, his professionalism and knowledge, the quality of the work done by Ryan, Stanley, Augustine and his other worker, the thorough clean up and the fair price.

We needed a leak repaired in old plumbing and it was a tricky job since we also needed the bathroom faucet handles replaced in the tub with ADA faucet handles.

The new faucet multi assembly, which was the only one that worked for us, did not fit into the existing plumbing.

Ryan found a way to re-pipe by accessing the pipes from the linen closet in back of the bathroom, and thus was able to install the new assembly without any damage to the existing tile over the bathtub.

He also created a great access from the linen closet, with a handy door in the event that work needs to be done on that plumbing in the future.

Thank you, Ryan, and team for your great work!

Joyce and Joel

Viviana B.

I had Honest Plumbing take care of some exploded pipe damage that was covered by my insurance. They insisted on doing all the work, including replacing the whole kitchen, floors and loads of other things. Besides the experience working with them as harrowing (missed appointments, weird estimates, miscommunication with the insurance company, screaming fights with the wife). The plumbing work I assume was done fairly correctly, however, any other work that needed contractor was done in a shabby and unprofessional way: they never came to fix the crappy work they've done, as they promised me MANY times, and now I'm stuck with a kitchen backsplash that makes me seasick (see pic) and a bunch of other things that there better before they put their hands on it. Awful experience.

Darren W.

This was the worse experience.....they didn't show up on time and left early without completing the job and broke other pipes so that they could get the job which I didn't give to them...even the supervisor was a scammer do not use them they are frauds...a pipe started leaking after they finished and I didn't have any hot water I will never use them again

Lucy Y.

Honest plumbing did a major sewer job for us recently. It started with a toilet overflow (on its own), then extended to replacing the underground pipes then to the sewer line under the street in front of our house. The total job took about a week. There were a few snags such as a broken sprinkler pipe, but the plumber happened to be there soon after I found out about it and fixed the problem. However, after the main job was done, there was a bit of a mess that they did not clean up. After quite a number of futile tries to get the plumber, I finally called the company and asked to speak to the supervisor in charge. I got 2 responses right away, the first being the owner, Ben. He immediately promised to clean up the left over asphalt on the street and gutter the next day. Sure enough, he came himself the next morning. Not only did he clean everything up, he also helped to fill up a little pothole near my gutter using part of the asphalt he had removed. I am very happy with the quick response and the extra service. That shows that the owner really cares!

Nick F.

I used these guys once about 2 years ago and they were able to fix my plumbing issue, so when I had another leak I called them. I called on a Friday and they said they could send someone between 8-10am on Saturday. It is now Saturday morning around 10:45am and there's been no sign or call from anyone. So I call them and the woman says she will investigate and call me ""right back"". Once again, I don't hear back. At this point I was contacting other plumbers, when around 3pm I get a call from Honest saying someone could be there in 30 minutes. Given their unresponsiveness, I'm now very skeptical but agree to give them another chance. Another HOUR goes by before someone shows up--it wasn't a plumber but an assistant that came and took pictures and then sends them to the plumber. After some back and forth, their proposed fix floored me. They said that if I just put caulking around my vessel sink, that would stop the leak--are you kidding me??!!! It's like I was talking to a child that didn't understand addressing the root cause of the leak, versus simply placing a Bandaid to cover the problem up. Needless to say, these guys should be called Honestly Incompetent for poor customer service (wasted my whole Saturday waiting and did not communicate updates on timing, return calls, or even apologize) and ultimately not being competent enough to diagnose what turned out to be a relatively simple issue. Never again will I use these guys!

Michael V.

We had an emergency on a Friday night and another company called us, and after waiting 7 hours to say they were not coming. We googled for another company and was hoping that we could get it fixed it right away. We called your company and you came at almost midnight. Talk about great customer service for coming to our place so late! One of your employees showed up with a huge smile, and was very professional. He didn't leave till the job was done. I would highly recommend your service for anyone who needs any plumbing need.