Hillside Plumbing

Joann M.

I was not too thrilled with this place. I tried it beause the plumber we usually use was out of town. They were not able to get our sink unclogged but found other problems. I had no problem fixing the other issues but they charged us over $900! The estimate for the extra work was for $800 which I authorized and had no problem paying but then I was told to pay $900++! Disclosure would have been helpful to say it would be $800 then parts. They gave me $20 off(woopee). I feel ripped off. On top of that the sink was not fixed. My go to plumber came back and found a leak! I texted and they did not respond quickly. truth be told I was not calling constantly but frankly we played phone tag and I just gave up. I would go with someone else. George Bender Plumbing is the best. Dave was able to get the sinks unclogged and fixed the leak which I did not realize I had. I realize they did other work but really...not a great experience.

Scott G.

Mike and his crew are the best. I am so relived to finally find a plumbing company that I do not need to worry about being ripped off by. Its bad enough when you have an issue that needs a plumber to come out to fix and having then to worry about if this person is going to try and take advantage of me makes it even worse. They have done numerous jobs for me ranging from a kitchen copper repipe, snaking, to finding a leaky pipe in a bathroom wall. They always have the utmost professionalism and do quality work. I literally recommend them to everyone I know that is looking for a plumber.

Robert D.

Postscript: The owner Mike reached out after my review stating that someone did try to call back. He is right, I received a call at roughly 6PM on my household landline. The caller, having not listened to my voicemail, hit redial instead of calling my cell as instructed and never followed up. I do not use my landline, other than for outbound calling and Caller ID is blocked so I'm not even sure how that number was available. . . I am revising my rating based on this, Mike's effort and the fact that there seems to be a lot of satisfied customers, why I called to begin with.

Original Review: No return call after 24 hrs. . . and I still can't use the sink in my bathroom. Called Hillside because they were local. If you're too busy to return calls, hire someone to answer your phone.

Anastasia P.

Couldn't be happier! Called and got a same day appointment to install a new drain to my sink. Patrick showed up, was very nice and professional even though I was feeling under the weather. Better yet, he was half the price of another quote I got!

Zack H.

Had a leaky water heater so I gave Hillside a call this morning. They let me know they had a few appointments today but could stop by around 4-5pm. I booked the appointment and said to give me a call if they'd be early/late. I got a call around 3:30 advising me they were running a little behind but would be here between 5-6. They showed up at 5:30 and got straight to work. After assessing the situation they explained everything to me (including what looked good and what needed fixed - which is always helpful) and after replacing a hose we were in business. I appreciate that they walked me through what to look out for in the future as well.

Since they were already here and had only had to replace a short hose, they asked if I had any other issues they could take a look at for me. I have an upstairs toilet that had been running so I had them take a look. A quick shortening of a fill hose and a replaced plastic clamp and we were in business!

I would recommend Hillside to anyone looking for a quality plumber and will definitely call them again if needed.

wes n.

We had a couple issues with my Moms plumbing. Bathroom Sink got clogged with construction debris that went past the trap. Hiilside came out and cleaned it fast, super affordable too. I told the guys about another funky plumbing issue we had but told them no one was living here so no need to fix it.

2 months later, house was for sale and I didn't have time to fix the funky issue before someone bought it. I didn't think it was a big deal, but when the inspector did a report he made it sound bad. Buyer wanted $1500 to fix it. Called the boys at hillside and they were here the same day. found a difficult clog at an elbow under the house but were able to clear it with some skill with the snake for $160. Now all is well. Buyer happy, I'm happy. I told the guys they should charge more. They said they'd rather keep their customers happy and get repeat business by word of mouth. Thanks Guys

Me S.

Lets start out with five stars, now lets deduct for not showing up,at the time they provided, which I could have accepted if they would have called, but they didn't, so lets deduct another star for failing to call. After I called them back they did reschedule, show up, and completed the work in a professional manner. So I give them another opportunity for my next plumbing need several months later. No show and no call. That's 2 no-shows.

Sorry hillside plumbing but your ability to schedule and communicate with your potential customers sucks.

Signed,

Someone else's customer now.

Cindy H.

Left a message on their answering machine during their supposed business hours regarding my need for some new plumbing to be installed. No one ever returned my call. Even if they were busy, someone should of at least returned the call. Very unprofessional.

oh h.

They are reasonably priced, on time, provide high quality work and provide great customer service.

i had what i thought was a backed up kitchen sink. they arrived on time and inspected the sink to find that there was no issue other than perhaps a temporary blockage caused by something i had attempted to flush down earlier. they triple inspected to ensure there was no problem and did not charge me a penny for it.

while on site they also provided some help with a leaking toilet line. they replaced the old valve and stem quickly and at a very reasonable price. they were clean and left behind no traces they were even there. all this within less than an hour or so.

i would use them again without a moments notice. i would highly recommend them to anyone who may ( unfortunately ) need a plumbing service.

Brett W.

WOW!!! These folks are really good!!! When a plumbing problem arose, this family-owned business (Mike, Patrick, and Andrew) bent over backwards to help me. It's as if their family extended to mine. When I think of plumbing, I think of Hillside..friendly, accommodating, professional, knowledgeable, and excellent. I would recommend Hillside without hesitation