Hillside Plumbing

Katherine D.

I have just had the best experience! My husband and I bought a house a year ago, and with it, immediately learned how expensive these old South Bay houses can be! Our plumbing has been a major issue.
After many nights of strange gurgling and popping coming from our bathrooms, I called Hillside. I explained that a previous plumber had told me we had issues because our toilets needed to be replaced.
These guys are so genuinely nice. I explained that I own a Jetta and could not fit a toilet in it to replace our other one. Patrick met me at Home Depot to lift and move the new toilet. When we got to the house, he looked at our toilet, lifted the lid, and told me that, if I wanted, he'd just fix the broken part instead of replacing our toilet. He saved me hundreds of dollars (but not the guilt of having dragged him to Home Depot).
Then, he proceeded to deal with the gurgling noise. Basically, he spent five hours snaking our pipes to get out the congestion over 150 feet from his entry point. A tree's roots were obstructing our pipes. It was after 8 p.m. when he left!
Throughout the whole service, he was so sweet and answered all my questions. He showed me everything he was doing, trying to teach me a little, although, honesty, I think I'd rather just call him back if a problem comes up.

George W.

Had an issues with water pressure, called Hillside and same day Patrick cam out to inspect. Completed thorough inspection, replaced aerators, and only charged a service call fee. Very polite and professional.

Mr S.

Just did a home remodel and based on the Yelp reviews i went ahead and tried them out. Here is what they did: Finish plumbing at kitchen sink (faucet, connect drain, hook up garbage disposer), Plumb a water line for fridge, hook up a recessed box for washing machine source and drain, fix a leaking valve outside next to water main leading into house. Being that the job was over 1k they were able to come on short notice (within 2 days) with a 2 man crew and were very responsive. I requested that they use an existing Kenmore garbage disposer since it was still rather new and they asked if i had the flange still. I said i didn't and that it was tossed along with the old sink. Thankfully they had a spare in the truck and the install was able to move forward.
During the install of the washing machine box they found a problem with the galvanized drain and recommended replacing a section with PVC. Of course this was an extra charge but it probably saved me a nightmare later down the line. Note that this type of work requires tearing out drywall but they will not repair it. You need to hire someone else to do that work, or do it yourself.
They didn't finish until evening but the job was done and i was extremely thankful for their responsiveness and professionalism.
The next day i went outside and noticed that the trash from the drywall/demo was left outside on my front porch. It wasn't bagged, they didn't dispose of it on their own. It was just sitting on a piece of cardboard in a large pile. Granted, my trash bins might have been too full for it, but they could have at least bagged it and/or disposed of it on their own. Instead i spent about an hour the next day bagging/cleaning it up myself.
When i went to use the new sink i noticed that there was some leaking going on underneath in the cabinet. Looks like something wasn't tightened or sealed properly. I called them up and they said that it was probably a bad/worn out seal on the garbage disposer and that they would have to charge me 75$ for another visit plus materials to repair it. I was a little bummed by this since i figured they installed the disposer...if they didn't think the seal was up to par, then they should have recommended at the time that it needed to be replaced or at least discovered the leak when testing the integrity of the entire system prior to leaving. It was probably getting late that day and they wanted to get home....so maybe it was overlooked. No big deal, i guess. They came out the next day and fixed it right.
Now fast forward a few weeks and the toilet is now stopped up, and the shower faucet is broken. I called them about 3 days before xmas to see if they could make a quick stop and snake the drain and fix the shower. They were too busy and promised to contact me the day after xmas. That day arrives and i get no response. Friday rolls around and i reach out to them again and get no response. So much for their responsiveness. I've decided to move on at this point and i contacted another plumber (also highly rated on Yelp) on Saturday morning (today) and they came immediately and were fast, friendly, responsive and cheaper as well. So while these guys are good, they are no longer my 1st choice when i am in need of a plumber. If you want to see the other plumber i went with....check my history. I'll be doing a write up on them right after this one. I feel a little guilty giving them their only 4-star rating...and had every intention of jumping on the 5-star bandwagon, but based on my experience, giving them a 5 would be a disservice to the Yelpers.

K M.

Discovered a pipe leak under the house (I thought) and called Hillside Plumbing after reading Yelp reviews. Called about 7:30AM Friday morning and left a message. Mike called back within 10 minutes and advised that he could have someone there at about 10AM.
Patrick arrived about 10:10AM and promptly diagnosed the problem as being a leak in an old fridge supply pipe that was no longer in use. He resolved the problem quickly, as well as seperating some power conduits from other plumbing under the house and did a great job of cleaning up afterwards. Great service, very reasonable price and friendly and helpful as well. Would recommend these guys and we will continue to use them in future. Great job Patrick.

Abby B.

Called at noon on a Friday and Mike and partner were at my home by 12:45!! Found on Yelp - didn't know who to call for leaky faucet as my regular plumber was MIA. Saw good reviews, called a few others but Hillside was only reasonably priced plumbers ($75) who would come same day. Took care of leak in 20 minutes including replacing improper faucet handle AND cleared 2 slow draining sinks no charge!!!
Hillside is now my regular plumber. Buh bye Jeff, hello Mike!!

Dachub L.

......These guys are the most thorough plumbers I have ever met. Work is simply the highest of standards and should be taught to all plumbers in Los Angeles for how to get the job done right the first time.

I recently remodeled my kitchen and had Hillside Plumbing out a couple times, and each time they did they were extremely efficient , friendly and no hassles.

I will surely be calling them for any projects I have in the future.

Thanks guys!

If I still had all my fingers I'd give it a 10!

Garrett B.

Best plumbing company bar none. Gas company shut down home from small gas leak at 3:30 hillside showed up at 4:30 and had us up and running by 6 ! Removed rotted pipe added new and all with a great price and beyond great attitude. Would recommend to family, friends, and strangers alike !
--GB

Andrew B.

Have used Hillside on multiple occasions and would never call anyone else, they are beyond fair, friendly, and professional. Anytime I have ever had an issue or even a question they have gone above and beyond to help me. it's nice to know that there is a still a professional plumber out there as i have been ripped off by some of the bigger companies in the past. Thank you Mike for all your hard work and patience with my stupid questions!

Cindy S.

There was a leak in the gas pipe near the valve outside my house, I called Hillside Plumbing for help, the owner Mike sent Patrick over within two hours while other local plumbers told me they couldn't do the job on the same day. Patrick not only fixed the pipe, he also wrapped it with layers of plastic and told me to block the sprinkler with a garden fence, so that pipe won't get rustic and leaked again. He offered some water saving tips before he left. He is very polite, knowledgeable, and most of all, he did an excellent job in such a short period of time. I was not only impressed with the professionism, but also with the reasonable charge. I can't wait for him to come back to change my water filers (once he finds the peticular brand, as he told me)!

Kevin M.

I just moved into a new house and guess what, lots of plumbing problems. Leaks all over, one of which caused significant mold in our wall. Hillside was the only highly rated plumber on yelp that could come out the same day, check out all the leaks and give me an estimate, for free by the way. Mike and Patrick came out and evaluated everything and gave me what I thought were honest opinions. They even suggested lower cost solutions to what i thought i needed. I felt the price was just about right. We scheduled an appointment, and Patrick came out and did all the work. It took a little longer than originally estimated, but mainly due to some other unexpected plumbing problem, my main shut of valve was not shutting off completely ( yay another problem). I found them to be honest, personable, and really passionate about their trade. I'll definitely use them again as I'm sure I'll have more problems in the future.