Hillside Plumbing

Carlo T.

I have Sloan FlushMates in our toilets and one started to leak. I called late one afternoon last week and they came by in a couple of hours. They identified the problem and another issue I had not seen (not trying to up-sell, it was legit). Fixed the second issue and had to come back with the part for the FlushMate issue. Didn't charge me anything up front and told me they would roll it all together at the end. Not many would do that. The job was just finished and it was done on time and within estimated budget. Can't ask for more than that. Highly recommended.

Lord M.

I had multiple issues that just hadn't been bad enough to bother calling a plumber about. Decided to update the fausets in the master bath and thought why not take care of everything in one shot? I called Hillside Plumbing and gave them the list. Replace fausets, slow drain at the sink, slow drain at the shower and our yearly drain clearing in the kitchen and laundry room. Not a problem they said. Also got a great quote. Couldn't be happier. I have them in my contacts list to give out to my friends.

David F.

I had a simple job (replace the shut off valve to the dishwasher under the kitchen sink). We scheduled the job for a few days later (it wasn't an emergency) and they gave me a heads up that they were running late. Came in and did the job, pointed out a couple of things to watch out for (but didn't try to sell additional work) and kept me informed throughout the process (""here's what we're doing""). Patrick and his assistant were super knowledgeable and checked their work 3 times to ensure I had no leaks. Totally worry-free. I'm calling them again for all my plumbing needs.

Nicholas G.

Problem: Kitchen Sink backed up.

Tried troubleshooting myself but know when I'm out of my league. Saw these guys on Yelp and their good reviews.

Called and was told by Mike that it would cost $100 if there was an external trap (which there was) and his guy would be there in around an hour.

Ty shows up in under an hour. Spends about 90 minutes and fixes the problem - had to go 60 ft with his industrial snake (I know I couldn't have done this myself).

Polite guy, professional and took the time to make sure we weren't leaking from under the sink. And, surprise, surprise, the bill was $100 exactly as quoted.

I now have my plumber that I will use. Don't waste time - look at their reviews and rest assured you're getting a reasonably priced professional 5 star plumber.

VERY HAPPY.

Michael C.

These guys are great. Patrick and Mike are stand up good guys that know what they are talking about. Dealing with them for four hours made me remember that there are good people still out there. Thanks guys. Hopefully I won't have to see you soon but when I have a plumbing problem you'll be the first ones we call.

Marybeth K.

Not sure why these guys are getting such good reviews, maybe they just treated us bad for some reason. My landlady called them to fix a leak in my kitchen. They came and opened 2 holes about 8"" square each in my wall and did an inspection. They did a temporary patch on the leak, but advised we replace the whole pipe system. But they never gave a quote as promised. Leak returned so we called them back, this time I spoke with Mike personally. He and his assistant didn't seem to have much urgency about fixing it. I had to keep asking them about the scope of work, what the next steps were, and they were very vague and noncommittal. They said they'd go over everything with my landlady that day and give a quote, but again that never happened. That was over two weeks ago and we've never heard back, not a follow up call, not a quote, nothing. Now I'm stuck with holes still in my wall and we have to start all over with someone else. Guess these guys think they have so much business they can afford to blow us off. Very disappointed.

Ronnie A.

Great guys to deal with . Mike is one of the most reliable and honest guys you can deal with. Called mike and about an hour later my mainline was cleared. Thanks hillside

Katherine D.

I have just had the best experience! My husband and I bought a house a year ago, and with it, immediately learned how expensive these old South Bay houses can be! Our plumbing has been a major issue.
After many nights of strange gurgling and popping coming from our bathrooms, I called Hillside. I explained that a previous plumber had told me we had issues because our toilets needed to be replaced.
These guys are so genuinely nice. I explained that I own a Jetta and could not fit a toilet in it to replace our other one. Patrick met me at Home Depot to lift and move the new toilet. When we got to the house, he looked at our toilet, lifted the lid, and told me that, if I wanted, he'd just fix the broken part instead of replacing our toilet. He saved me hundreds of dollars (but not the guilt of having dragged him to Home Depot).
Then, he proceeded to deal with the gurgling noise. Basically, he spent five hours snaking our pipes to get out the congestion over 150 feet from his entry point. A tree's roots were obstructing our pipes. It was after 8 p.m. when he left!
Throughout the whole service, he was so sweet and answered all my questions. He showed me everything he was doing, trying to teach me a little, although, honesty, I think I'd rather just call him back if a problem comes up.

George W.

Had an issues with water pressure, called Hillside and same day Patrick cam out to inspect. Completed thorough inspection, replaced aerators, and only charged a service call fee. Very polite and professional.

Mr S.

Just did a home remodel and based on the Yelp reviews i went ahead and tried them out. Here is what they did: Finish plumbing at kitchen sink (faucet, connect drain, hook up garbage disposer), Plumb a water line for fridge, hook up a recessed box for washing machine source and drain, fix a leaking valve outside next to water main leading into house. Being that the job was over 1k they were able to come on short notice (within 2 days) with a 2 man crew and were very responsive. I requested that they use an existing Kenmore garbage disposer since it was still rather new and they asked if i had the flange still. I said i didn't and that it was tossed along with the old sink. Thankfully they had a spare in the truck and the install was able to move forward.
During the install of the washing machine box they found a problem with the galvanized drain and recommended replacing a section with PVC. Of course this was an extra charge but it probably saved me a nightmare later down the line. Note that this type of work requires tearing out drywall but they will not repair it. You need to hire someone else to do that work, or do it yourself.
They didn't finish until evening but the job was done and i was extremely thankful for their responsiveness and professionalism.
The next day i went outside and noticed that the trash from the drywall/demo was left outside on my front porch. It wasn't bagged, they didn't dispose of it on their own. It was just sitting on a piece of cardboard in a large pile. Granted, my trash bins might have been too full for it, but they could have at least bagged it and/or disposed of it on their own. Instead i spent about an hour the next day bagging/cleaning it up myself.
When i went to use the new sink i noticed that there was some leaking going on underneath in the cabinet. Looks like something wasn't tightened or sealed properly. I called them up and they said that it was probably a bad/worn out seal on the garbage disposer and that they would have to charge me 75$ for another visit plus materials to repair it. I was a little bummed by this since i figured they installed the disposer...if they didn't think the seal was up to par, then they should have recommended at the time that it needed to be replaced or at least discovered the leak when testing the integrity of the entire system prior to leaving. It was probably getting late that day and they wanted to get home....so maybe it was overlooked. No big deal, i guess. They came out the next day and fixed it right.
Now fast forward a few weeks and the toilet is now stopped up, and the shower faucet is broken. I called them about 3 days before xmas to see if they could make a quick stop and snake the drain and fix the shower. They were too busy and promised to contact me the day after xmas. That day arrives and i get no response. Friday rolls around and i reach out to them again and get no response. So much for their responsiveness. I've decided to move on at this point and i contacted another plumber (also highly rated on Yelp) on Saturday morning (today) and they came immediately and were fast, friendly, responsive and cheaper as well. So while these guys are good, they are no longer my 1st choice when i am in need of a plumber. If you want to see the other plumber i went with....check my history. I'll be doing a write up on them right after this one. I feel a little guilty giving them their only 4-star rating...and had every intention of jumping on the 5-star bandwagon, but based on my experience, giving them a 5 would be a disservice to the Yelpers.