Hill's General Plumbing Services

Logan T.

I saw all the negative reviews on here and got worried, so thought I'd share my positive experience. We had a leak in our crawl space. I submitted the claim on Thursday night with our home warranty company, then left a message for Hill's. Before they opened Friday morning, I had a call from them saying they could come within a 2 hour window that afternoon. Alex the plumber called when they were on their way, and they arrived well within the window. They were courteous, professional, and they fixed the problem immediately. He then walked me through what went wrong. I'm a happy customer!

Morteza A.

Hill's plumbing is the absolute worst when it comes to answering their phone calls. Don't bother leaving a voicemail either since they will not respond! Speaking from experience.

Rachel B.

Absolutely useless. We've had a clogged upstairs toilet for weeks now. Paid out of pocket to have it scoped and was told there was a clog in the line that was quite bad. These seemingly untrained guys come and are investigating a clog in our main line sewer. I'm not a plumber, but a clog in our main line sewer makes NO SENSE if the only issue we are having is with a second floor toilet. Wouldn't it clog first to a lower toilet??? or the sink in the same room as this toilet?? These guys would not listen to me that the issue was not our sewer line and that another (skilled) plumber had told us there was a large clog in this toilet's line. Instead of trying to work with me, they ran my water for 10 minutes (in a drought) then stormed off because I was trying to tell them what the issue was. Worthless. Useless. Unprofessional. Do not use.

Dan P.

When they don't call back, consider yourself lucky and move on. I had a leaky pipe behind the wall below my sink. I went with no water for nearly a week waiting for Hill Plumbing to repair it, three days for an evaluation and another three days for the repair. Phone calls were rarely returned. The repair service was a joke. A 300 plus pound plumber barely fit through the entrance to my crawlspace, and when he realized he brought the wrong size pipe, he had to call someone to deliver it rather than wiggle out and get it himself. He sat down there in the crawlspace for over an hour waiting for the pipe to be delivered. When he finished the job, he left a hole in the wall for me to have repaired later, and forgot to connect the hot water, so that when it was turned on it flooded the kitchen cabinet. Five months later, the leak is back. I feel fortunate they have not returned my call. I have another plumber coming out tomorrow that I will gladly pay rather than go through the aggravation of dealing with Hill Plumbing again.

Ed B.

I am extremely satisfied with a water heater job recently completed by Hill's General Plumbing Services. Our water heater broke down and our home warranty company assigned the work to Hill's General Plumbing Services. Their technicians diagnosed the issue relatively quickly and then installed a new water heater (to code) soon thereafter. Their customer service was excellent and they performed quality work. I would definitely consider using them again based on this experience.

Piedad F.

Alex was professional, knowledgeable and thorough. He took care of my plumbing problem with no extra issues.

Nazeena G.

Our kitchen sink faucet was broken and Hill's plumbing was able to come out within 2-3 days to fix it, they arrived in their given window completed the job in about 30 min and did quality work.

A A.

I am pretty happy with their service. I have 3 bathrooms and all 3 had easy to deal with stuff, but super annoying. Alex came in súper profesional and understood what need it to be done. Got everything done in a timely manner and gave me a detail description receipt of what was done. Gave me some advice and I plan to call him again in the future for some more work. I don't understand why this company has 3 stars, but my service was outstanding. Thanks for everything!!!

Qui N.

My water heater went out. First American Home Warranty chose this company for my repair. They scheduled it for 6 days out. Yes, that's 6 days with no hot water!

We arranged an appointment for between 3:00pm to 5:00pm. On the day they were supposed to arrive, they stated they do not have an appointment arranged or it was arranged by mistake! Now they want 2 more days to come and inspect it.

I tried calling them multiple times to confirm the appointment but their voicemail is full. That tells you what type of company this is. One that lacks communication and customer service skills.

Joey C.

My garbage disposal broke and through American Home Shield they came over to fix it. I'm very satisfied with their work!!!! Awesome job Guys!!!