Hiller Plumbing, Heating, Cooling & Electrical
Company Overview
Water Systems
Drainage Solutions
H2O Solutions
Heating
Air Conditioning
Air Purity
Wiring Services
Support Services
Famed for our promise, ""If You're Not Happy, It's Free!"", we guarantee to fix any problem in under 48 hours, or you get your money back.
Hiller serves both residential and commercial clients across Tennessee, Southern Kentucky, and Northern Alabama. Being the preferred provider for homeowners with our ""Happy You'll Be or the Service is Free!"" guarantee, Hiller is the largest provider of residential plumbing, heating, air conditioning, and electrical services in Tennessee.
Started in 1990 from a duplex in Antioch, TN with merely $500 and one staff member - 24-year-old Jimmy Hiller, the company was founded on standards that were not available in Middle Tennessee and are now defining features of the Hiller brand: requiring technicians to wear shoe covers, keeping workspaces tidy, offering transparent and flat-rate pricing, and providing 24/7 repair services.
Recently acknowledged as the fifth fastest-growing private firm in Middle Tennessee, Hiller boasts a fleet of 420 ""happy face"" trucks and a workforce of over 600.
Jimmy Hiller, the founder
Jimmy Hiller has created a highly successful, multi-state enterprise based on a straightforward yet impactful principle, ""Care is Our Core Value."" When he launched Hiller Plumbing in 1990, he developed a business framework focused on three vital elements: high professional expertise, a constructive attitude, and the honesty to do the job right.
Since its founding, Hiller Plumbing, Heating, Cooling, Electrical has made more than a million service calls and keeps growing at a double-digit pace, thanks to the expansion of its services and targeted acquisitions.
Recently recognized by the Nashville Business Journal as one of the ""Top CEOs (and their companies)"", Jimmy remains actively engaged in the daily operations of Hiller and is focused on nurturing a new generation of professionals whose dedication to customer service is rooted in the core values that founded his business.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Electric inspection
- Electric installation or replacement
- Electric panel installation
- Electric panel repair
- Electric repair
- Wire installation
- Wire repair
- Electric vehicle charging station installation
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Generator installation
- Generator repair
- HVAC installation or replacement
- HVAC system repair
- Light fixture installation
- Light fixture repair
- Outlet installation
- Outlet repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Monica W.I am part of the Happy Hiller club and service check-ups are part of the membership. I've had a couple of the service checks and all have been great experinces. Lonnie Cooper was the latest service technician to check HVAC system installed by Hiller 2021 I think but they have absolutely great when it comes to service. The technicians have all been very pleasant and personable. They give step by step what is to happen, what they find and what should be done. Lonnie introduced himself, explained what the visit and got to work. He called ahead of time to check if I was available earlier than my appointment and left in less than 45 minutes. He explained the service invoice and asked for any questions or concerns I may have. Lonnie was an extremely informative and nice.
Great service provided on time at a fair price. Very knowledgeable and well trained in customer service.
Here I come again about tremendous job by Hiller plumbing service really they put smile on your face
We had a very kind sales person, however, we had terrible service. The technicians scraped our walls, left a giant knife in our children's playroom, and left our ducts apart after a cleaning. The open ducts caused a horrific humidity problem in our home, which led to mold growth. We are very unsatisfied with our service. We have requested a refund for the services, as per Hiller's slogan, ""Happy you'll be or the service is free,"" and they sent us to their insurance company who denied the claim. It is infuriating that Hiller caused a problem that had ongoing repercussions for our family, and now they are unwilling to refund us for the service they did so poorly and incompletely.
Justin R.I've had all plumbing replaced for almost $6000 in 2018. Pee traps won't stay tight, leak and no Teflon tape used on fittings. 2nd time calling on an ""emergency "" day(weekend). Had all ductwork replaced in 2019. Multiple problems with it falling and kinks where it is strapped to tightly. Not a ""Happy"" Hiller customer. Have had to speak to management every time to get BS fees waived due to Hiller's initial negligence in craftsmanship.
Chloe S.The manager did reach out and addressed the issues I had with my service. I'm very happy with the work that was completed and I look forward to continuing to use them.
Made appointment and got three text reminders of timeframe. Waited all morning and Technician failed to show up or call as scheduled. He then called in the afternoon - like we had a mid afternoon appointment. Told him they lost us as a customer- if they cannot show for a sale what likelihood would they perform work timely? Their loss as we have several hot water heaters to replace with tankless. Now that I see the reviews glad we aren't doing business with them.
Constantine C.I wanted a quote for 2 lbs of Freon.
I asked for any hidden fees beyond the 2 pounds. I expected about a $100 a pound for Freon, but not a $199 labor fee on top of that, to put it in.
She told me if I was not happy with the price that I would lose the $69, and that's what I did.
If she quoted labor, I wouldn't be posting here. That's fraud for not disclosing a $199 hidden labor fee on her quote . Fraud!
Either quote full disclosure or expect angry reviews! CW
Damian S.Great service. Fixed my problem. Would recommend to anyone needing a plumber. Professional all the way.
Contacted them explained my problem with jetted tub. Got a boiler plate answer to call them. When I did they informed me they don't work on jetted tubs. Waste of time.
















