Hiller Plumbing, Heating, Cooling & Electrical

★★★☆☆ 3.3 / 5 (40)
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: 1280 Big Orange Rd, Cordova, TN 38018
: (901) 399-7020
: http://www.happyhiller.com

Company Overview

Plumbing
Sewer & Drain
Purification Systems
Temperature Control
Chill Services
Air Purity
Wiring Services
Client Care

Famed for our promise, ""If You're Not Happy, It's Free!"", we guarantee to fix any problem in under 48 hours, or you get your money back.
Hiller serves both residential and commercial clients across Tennessee, Southern Kentucky, and Northern Alabama. As the leading option for homeowners, we stand by our ""Happy You'll Be or the Service is Free!"" promise, Hiller ranks as Tennessee's biggest provider of home plumbing, heating, cooling, and electrical services.

Established in 1990 in a duplex in Antioch, TN with just $500 and a single worker - 24-year-old Jimmy Hiller, the business was created on values that no other company in Middle Tennessee offered, which are now trademarks of the Hiller brand: ensuring technicians wear shoe covers, maintaining clean work environments, providing clear and flat-rate pricing, and delivering 24/7 repair services.

Recently named the fifth fastest-growing private business in Middle Tennessee, Hiller has a fleet of 420 ""happy face"" vehicles and more than 600 employees.
Jimmy Hiller, the founder
Jimmy Hiller has built an exceptionally successful, multi-state business on a simple but powerful idea, ""Care is Our Core Value."" When he founded Hiller Plumbing in 1990, he crafted a business strategy that emphasized three essential aspects: superior professional ability, an optimistic outlook, and the integrity to perform the job properly.

Since the company began, Hiller Plumbing, Heating, Cooling, Electrical has conducted over a million service calls and is still growing at a double-digit rate, driven by the expansion of its service offerings and focused acquisitions.

Recently named by the Nashville Business Journal as one of the ""Top CEOs (and their companies)"", Jimmy continues to be involved in the everyday management of Hiller and is dedicated to developing a new generation of professionals whose commitment to customer service is based on the core values that established his business.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Electric inspection
  • Electric installation or replacement
  • Electric panel installation
  • Electric panel repair
  • Electric repair
  • Wire installation
  • Wire repair
  • Electric vehicle charging station installation
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Generator installation
  • Generator repair
  • HVAC installation or replacement
  • HVAC system repair
  • Light fixture installation
  • Light fixture repair
  • Outlet installation
  • Outlet repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Venus A.
★★★★★

Tony was very professional. He helped me with my filters, I was clueless on what to order, we have an older system.
We will continue to use them. The Hiller Club is a very good program to be on.
Venus Austin

Rosa C.
★★★★★

Jeremy Nickelberry had provided excellent and friendly service, very knowledge we highly recommend him to our friends.

Monica W.
★★★★★

I am part of the Happy Hiller club and service check-ups are part of the membership. I've had a couple of the service checks and all have been great experinces. Lonnie Cooper was the latest service technician to check HVAC system installed by Hiller 2021 I think but they have absolutely great when it comes to service. The technicians have all been very pleasant and personable. They give step by step what is to happen, what they find and what should be done. Lonnie introduced himself, explained what the visit and got to work. He called ahead of time to check if I was available earlier than my appointment and left in less than 45 minutes. He explained the service invoice and asked for any questions or concerns I may have. Lonnie was an extremely informative and nice.

Allen H.
★★★★★

Great service provided on time at a fair price. Very knowledgeable and well trained in customer service.

Oh M.
★★★★★

Here I come again about tremendous job by Hiller plumbing service really they put smile on your face

Olivia M.
★☆☆☆☆

We had a very kind sales person, however, we had terrible service. The technicians scraped our walls, left a giant knife in our children's playroom, and left our ducts apart after a cleaning. The open ducts caused a horrific humidity problem in our home, which led to mold growth. We are very unsatisfied with our service. We have requested a refund for the services, as per Hiller's slogan, ""Happy you'll be or the service is free,"" and they sent us to their insurance company who denied the claim. It is infuriating that Hiller caused a problem that had ongoing repercussions for our family, and now they are unwilling to refund us for the service they did so poorly and incompletely.

Justin R.
★☆☆☆☆

I've had all plumbing replaced for almost $6000 in 2018. Pee traps won't stay tight, leak and no Teflon tape used on fittings. 2nd time calling on an ""emergency "" day(weekend). Had all ductwork replaced in 2019. Multiple problems with it falling and kinks where it is strapped to tightly. Not a ""Happy"" Hiller customer. Have had to speak to management every time to get BS fees waived due to Hiller's initial negligence in craftsmanship.

Chloe S.
★★★★★

The manager did reach out and addressed the issues I had with my service. I'm very happy with the work that was completed and I look forward to continuing to use them.

Ron L.
★☆☆☆☆

Made appointment and got three text reminders of timeframe. Waited all morning and Technician failed to show up or call as scheduled. He then called in the afternoon - like we had a mid afternoon appointment. Told him they lost us as a customer- if they cannot show for a sale what likelihood would they perform work timely? Their loss as we have several hot water heaters to replace with tankless. Now that I see the reviews glad we aren't doing business with them.

Constantine C.
★☆☆☆☆

I wanted a quote for 2 lbs of Freon.
I asked for any hidden fees beyond the 2 pounds. I expected about a $100 a pound for Freon, but not a $199 labor fee on top of that, to put it in.
She told me if I was not happy with the price that I would lose the $69, and that's what I did.
If she quoted labor, I wouldn't be posting here. That's fraud for not disclosing a $199 hidden labor fee on her quote . Fraud!
Either quote full disclosure or expect angry reviews! CW

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