Hiller Plumbing, Heating, Cooling & Electrical

Ron L.

Made appointment and got three text reminders of timeframe. Waited all morning and Technician failed to show up or call as scheduled. He then called in the afternoon - like we had a mid afternoon appointment. Told him they lost us as a customer- if they cannot show for a sale what likelihood would they perform work timely? Their loss as we have several hot water heaters to replace with tankless. Now that I see the reviews glad we aren't doing business with them.

Constantine C.

I wanted a quote for 2 lbs of Freon.
I asked for any hidden fees beyond the 2 pounds. I expected about a $100 a pound for Freon, but not a $199 labor fee on top of that, to put it in.
She told me if I was not happy with the price that I would lose the $69, and that's what I did.
If she quoted labor, I wouldn't be posting here. That's fraud for not disclosing a $199 hidden labor fee on her quote . Fraud!
Either quote full disclosure or expect angry reviews! CW

Damian S.

Great service. Fixed my problem. Would recommend to anyone needing a plumber. Professional all the way.

Bill B.

Contacted them explained my problem with jetted tub. Got a boiler plate answer to call them. When I did they informed me they don't work on jetted tubs. Waste of time.

Adam P.

Got an estimate for electrical work on a Saturday evening and was told they could start the work on Monday. I confirmed the start time on Sunday. On Monday they stopped responding to my communication. My insurance company was also unable to reach anyone to review the estimate. I ended up finding another electrician and having to start all over which meant that I went without power for 1.5 weeks.

Oscar H.

Some fifteen years ago, my wife and I bought a town house with its appliances. We didn't know any plumbers, so when I saw a truck with a big smiley face, Hiller was it for us. I later joined the Happy Hiller Club. Four years after moving in, our hot water heater died. We got a new one from from Hiller, and when that one passed (under warranty), we got a replacement-no charge. Four years later, our HVAC unit died-in June!! To beat the heat, I got a super duper unit from Hiller.

The HVAC unit worked like a charm until Friday, when the controller went out. Changing the batteries did no good, so we were left in a freezing cold home. i called Hiller and learned that, unfortunately, Saturday was completely booked up, but they'd try to squeeze me in really late on Sunday. Way before the promised Sunday time, a technician, Alex, showed up, fixed the Honeywell controller, and made our home warm again. My wife loved the heat. Happy Wife, Happy Life.

I've been a member of the Happy Hiller Club for years and have been visited by numerous technicians. A couple have been duds, but the rest were either good or just plain super. The tech who was at our home, Alex, was one of the super ones. Except for few bills from the duds, our bills from Hiller have been reasonable. I recommend Hiller to others and will continue to call them in the future. Five stars for Hiller Plumbing.

Mark J.

This company hasn't heard of free estimates apparently. I've called 10 plumbing companies about replacing a hot water heater and Hiller was the only company that tried to charge me to give me a quote. No thanks.

Rosie H.

The entire management team aren't honest with following through with what they state they would do, especially after being rescheduled at the last minute a total of 4 different times!!! I've reached out to the owner twice and he hasn't cared to contact me regarding the mistreatment I received. They damaged an item and never told me about it. How rude! Unprofessional technician came to my home and constantly stated he was tired and had been on a prior project all day, as if I was going to excuse his lazy butt from doing the very expensive job I paid the company to do the job, again, after being rescheduled 4 different times. Don't come to my home as a technician stating you are tired because that will raise serious UNCERTAINTY that the technician will do a good job on the very expensive project I paid for. They never finished the entire project. They took my money & had an attitude about it. PLEASE DO NOT pay your very hard-earned money to these money-hungry people, only to not get the service you asked for, but to make their pockets more fat. It is based on the principle of the matter. Now that they have my money, they placed me on the back-burner. They promised they would come back today, only for me to call wondering where the technician was because he was a NO SHOW. PATHETIC COMPANY. PATHETIC.......People in the office CANNOT be trusted!!!!!

M K.

My uncle was quote $6,000-9,000 last fall to install a new system for his home. Spring came around, and he was quoted $12,000-$17,000. Yes, he got a couple extras, but the extras should have been only $300 more. I called and spoke with his salesperson, and he told me that I offended him for even thinking he'd charge an unreasonable amount. He said he'd go to my uncle's house the next morning and speak with him. He never showed up, never called. I wish my uncle would have gone with another company, but he had already signed a contract and was afraid to back out of it because he didn't know what he had signed since it was done electronically. He told me he didn't get a copy of the contract. I'm pretty sure my uncle just paid for one of your new commercials.

ALWAYS get a second opinion! Hiller's prices are ridiculous! Go with a smaller reputable company that doesn't pay for expensive advertising.

Carolyn D.

My daughter, who owns the property, says she chose Happy Hiller because she sees their vehicles on the way to work almost everyday. Advertising on the trucks has a message about guaranteed customer satisfaction or refund your money. I am one of those customers who now reaps the benefits of that ad Thank you .