Hawkins Service Company

Otto F.

My pool pump stopped working, so I called Hawkins and was lucky to have Randall as my technician. Very professional company, and Randall was the best tech I could've asked for! He troubleshoot my circuit, showing me how he knew the issue was with my pump and was able to get a totally done within an hour or so. Definitely ask for Randall, can't go wrong!

Chuck H.

They were able to schedule and fix the issue in a timely fashion. Replaced motherboard in control panel... probably an electrical surge during a thunderstorm caused outage. Also purchased a surge protector for the pool equipment. I would definitely use this company again for my pool service needs.

Steve F.

What a great experience!!! Nobody wants their air to stop working after 1700! From the initial call to Jeremy's visit we felt very taken care of! Our air was fixed within 2 hours after my after hours request was made. Thank you Jeremy!

Troy K.

I would definitely recommend Hawkins for service. They are on time, professional, and knowledgeable. Had a svc call today regarding my pool. Eddie the technician was very professional and knowledgeable and advised me on some things to look into along with also fixing my problem I had with the pool. Thanks again Eddie and Hawkins!

John M.

The Hawkins Service crew, led by Tim, came out within 48 hours after my call to repair a leaking pool solar panel. Wham-Bam they repaired it expertly in 25 minutes. A great experience. I highly recommend this firm.

Alan L.

AC system locked in full heat mode following a short power interruption. This is the same issue as the thermostat recall. Software was updated two weeks ago, did not discover any error codes. AC system now working after circuit breakers were reset. Evidently the supposed software fix does not solve the reported issues. We will continue to monitor system function and report any additional failures. Is Daikin planning to repair or replace the recalled thermostat?

Laura S.

Geo was our technician and he was fabulous! he found black mold that 2 previous technicians and a home inspector missed! was quick to get started to rectify the problem. timely and efficient, as well as professional. Highly recommend him, he will be our technician moving forward!

Gary H.

Hawkins is always my first choice for service on all my pool systems, heaters, pumps, lights and water features. I highly recommend Kris and Sean for service techs. these gentlemen are professional, courteous, on time and communicate quite well. I find that Kris is very knowledgeable and provides excellent service. Kris and Sean take the time to explain the use of systems and make you understand the type of repair and why it's necessary. Hawkins installed all my pool systems, added sub panels for me and reran wiring though out my house and installed my hybrid water heater. I highly recommend Hawkins for all your service needs.

Edward S.

This review in no way reflects the service technician who was phenomenal! The problem was when the General manger yelled at me and called me a liar. I was told when I scheduled my appointment that the $89 visit fee would be applied to any work I had done. When the bill was presented, the $89 was not taken off, it was added to the work done. The technician called the General manger who proceeded to yell at me and say I was ABSOLUTELY NEVER told this. The technician reviewed the call notes and I in fact WAS told the $89 service fee would apply to any repairs. Being the honest person I am, I paid the corrected bill immediately. However, I will NEVER use Hawkins Service again and be subjected to bait and switch tactics and being yelled at by an unhinged general Manager.

M. Angelique S.

We had Hawkins come out for the 2nd time this year due to our AC not working. Scott C was exceptional! He laid out our options and was quick with his service. He was knowledgeable and took the time to show us what was needed. Im so happy with the service provide top down. Hawkin is the only AC company I will be using.