Hawaii Drain Cleaning Squad

Alissa N.

Hire this guy. Jack came by a few months ago to figure out why our hot water heater wasn't working. He explained to me everything that was happening, and didn't over explain if I clearly didn't care. He knew SO SO much about the systems, and ever since he came and fixed it (didnt even have to replace much) our water heats so much faster saving us a ton on water. It took an extra day because of the supply chain making trouble getting a part and he offered a personal day water heater to make up so my family didn't have to go without hot water.

Jason W.

Not only did they never show up for the confirmed appointment time (which I blocked my whole day off for), they then kept pushing back days for a whole week until never getting back to me & ignoring me. I never complain because I know things are tough, especially during a pandemic, but to not at the very least communicate after you missed your schedule appointment, is just terrible business. Simple as that

Joseph G.

I wish I could give the company better words. Hawaii Drain Cleaning Squad came out for a sewer video inspection. I paid immediately. The USB they used was corrupted, and they admitted I was not the first to receive a faulty USB Drive. They refused to pickup or respond over a period of two weeks after multiple attempts to call, text, and phone. We had no pictures of video proof of the inspection, which was part of the contract. We scheduled a redo, but they not only failed to show, but had not sent any reason, apology, or followup. Unfortunately, my experience was lacking in professionalism. Due to this experience, I cannot trust or recommend this company. I had to hire someone else to complete the job.

Raena W.

Jack was able to resolve our water heater problem over the phone and didn't even charge us! Thank you very much!

Charles S.

Jack has a very comfortable manner. Arrived as scheduled and quickly found the problem we were having with our solar water heater. I thought the cost to repair was very reasonable. I will call HDCS with our next plumbing problem.

Kanani F.

Hawaii Drain Cleaning Squad is beyond great. They responded to my quote request on Yelp at 11:00pm, I was shocked. Jack came out the next day, right on time. My drain was a bit challenging, Jack worked so hard to get it unclogged. After about an hour he finally got it unclogged. He was so friendly and positive the entire time. He even gave us some tips on how to prevent future clogs. I highly recommend this company to everyone! Thank you so much Hawaii Drain Cleaning Squad!

Anna B.

Jack is extremely knowledgeable and his patient and clear explanation of the findings of his plumbing scope was so helpful to us. We were able to ask all of the questions that we had and he kindly answered all of them. He is communicative and reliable. We feel confident in his knowledge and will definitely be working with him in the future. Thank you!!

Tanya H.

Sent out a mass message for quotes, HDCS was the first to reply! They are professional and friendly!! Made an appointment to come out within a day or two. Courteous, clean, friendly, and thorough! If I have any more plumbing problems I'm calling them only!! I'm also recommending to friends on the island!!

Austin J.

Jack was easy to work with and even helped adjust my appointment time on a moments notice. He arrived in a timely manner, made the fix for us, cleaned up, and all at a reasonable rate! Very professional. If I have any other plumbing issues, I'll be calling Jack.

Rachel R.

I was shopping around for plumbers . This company was super helpful and the response was always fast . They couldn't come the day I had problems because they were booked . Today they came jack and matt. And jacks is really awesome and explaining what was done what needs to be done. They cleared what they could and he even gave me a discount on his price : he also cleaned up very well and gave me free estimate on the jetting that needs to be done at the bathroom toilet. I would recommend them for plumbing needs . Awesome job !