Harris Plumbing, Heating, Air & Electrical

Jennifer M.

wish I could give no stars. paid way too much money $600 to have them come out and install a trap about a year and a half ago. it is now leaking. called them to see if I could get it fixed. the unprofessional girl who answered the phone, who answered the phone laughing, heard my husband cursing and angry in the background. she said she could earn someone out here, but she didn't feel safe now. really???? sweetheart, you are in the phone!!!! are you coming here yourself??? also, learn how to de escalate irate customers, cause saying you feel unsafe while laughing is not the way to do it.

Thomas F.

Charged my wife (who doesn't know prices and was too impatient to
Wait for me) $500 to
Install a bathroom (single hold) faucet which took them 15 minutes. We provided the faucet so no parts. We also wanted two toilet resets. They had already started the first one so
I let them finish. The price $500 again. Parts $10. That took 20 Minutes. I called another plumber to
do the second toilet. They quoted $165 to come out and $100 to reset the toilet. Not cheap
But not unfair. So do you think
Harris was over priced? Obviously yes.

Beth L.

Have had many issues and inconveniences with Harris. Not worth it. And you can never get a manager on the phone.

Liz J.

Needed a electrician quick , bought a stove at Lowe's when they delivered it wasn't the right electric hookup. I never use a company not recommended by a friend but was in a bind. Called Harris around 9 am . Victor was there in a hour, very nice , clean and explained everything to me and got the job just in time so stove could be installed. Plus the woman in the office was super friendly and helpful. Everyone was very friendly. I highly recommend.

Jeannette V.

The young repair man Colton was professional, courteous and respectful of property. He explained the process and the repair.
Thank you

Kim K.

It has been over a month since Harris installed a new panel. Yesterday, our panel was inspected and it failed for 2 items. Also, I found out that it is illegal for the company to make you pay for the job before the final inspection. There is a New Jersey law that protects customers. This is all written on the permit. The permit that we received after the work was finished and paid for. I am disgusted with learning of this. When asked to meet with the owner, I was told he is out of the country. I stated I would more than gladly come to the main office and meet with him. Then the manager of electrical, Brad, wants to smooth things over. No thanks this is going to Better Business Bureau. Oh we also found out by several electricians that the job should be $4500 not $8000.

Miss D.

Update: Today (1/29/25)

So, today, I received a call from Sharief from Harris Plumbing and Heating (after calling three separate times and being placed on hold. The first call was at 3:30 pm, holding for 7m and 14 s, and the second call at 3:37 pm, holding for 3m and 7s, only to be told he wasn't available. I told her I would update my review because this company lied to my credit card company, saying I was avoiding them. At 3:47 pm, I finally received a call from Sharief defending the company and their actions of charging me $3,010 for services NOT completely rendered (expected). He and I argued for 15m and 47s regarding my issue. He argued with me that the charges were valid. He argued (his words) with me about the charges (because I signed the paperwork). He argued with me about installing the surge protectors (he sent pictures of two pieces of equipment they allegedly installed. One of the pieces of equipment already existed when my house was built). At some point, I became tired of arguing and offered the benefit of the doubt, offering to pay a portion of the service, but that was NOT good enough. He kept pushing the envelope to keep my entire $3,010. He kept saying they could visit my house and make it right. They can't make it right because I had to hire ANOTHER company to make it right...and they did! The problem with the motor that Harris supposedly repaired was NOT the problem. Eventually, I told him I was tired of arguing. I told him they could keep the $3,010 they SCREWED me out of and DID NOT EARN. I TOLD THEM NOT TO CALL, EMAIL, OR TEXT ME AGAIN! I also reached out to Ryan Harris - General Manager of Harris Plumbing, Heating, Air, yesterday because I feel he should know the issues happening with the company. I am still waiting for a response from him. Screenshots of all communication are attached to this response.

Eric M.

Where do I start...
First to know this company is not BBB accredited. Contacted Harris as I was having A/C trouble in the middle of a heat wave. A representative promptly came out did a quick evaluation and stated it would be best to replace the unit instead of basically putting a stop gap to fix the problem. I agreed on what needed to be replaced and at the time was appreciative of the prompt service. Additional work had to be installed downstairs to update what was an older configuration of the home. Unfortunately, nothing was addressed upstairs in any of the rooms. Air vents, returns, flow system. The representative reached out to finance and I agreed basically over the phone and via mobile device to approve for terms of the transaction and work. The finance representative did not come out to my home which I was told by Harris should not have happened. After a rapid installation where the technicians were very thorough and prompt the issues of essentially the cooling system was never rectified or addressed for the second floor. Three technicians came out afterwards basically stating that because of the configuration of the house on the second floor the airflow would basically remain the same although the unit itself was replaced. Since then I attempted to reach out to several managers. Basically myself chasing, no return phone calls. Basically put I have your money. Months of frustration, waiting for any type of resolution. Even their finance company Goodleap tried to assist with the situation to no avail.

John D.

Called for service no call back then told us was to late we will be there tomorrow no call no show, un professional, poorly run buisness , if you want service call someone else!

Belinda H.

I wanted them to put a toilet and install it they quoted me a price for 1500 at first to rebuild my toilet 1200 and to just install 850?Wow I brought a toilet for 100 installed for 100 Watch out they say they for the People That's alful