Hansen Family

Trev C.

I had Hansen's out to fix a toilet a couple months ago. They came quickly and fixed it properly. It was not Eric, but one of his partners/employees. He was very personable and did the job right. In fact, he needed special bolts and left my house and returned after one hour with the two bolts. No extra charge. I will use them again.

Donna C.

We had our house sewer line collapse on Easter Sunday. We held off till Monday to get a plumber out. We called a company we used a couple of months ago and they couldn't get out until later that afternoon. I went to Yelp and Hansen's Plumbing came up with 5 stars. They were out in the morning, prompt, professional and personable. They got the problem identified and fixed before the week was up. Their estimate was reasonable and the final bill was slightly over what they projected (due to an elbow curve in the sewer line). I would definitely use them again.

M I.

My Home Depot installed water heater quit (again). Called them, they would replace the unit N/C but not the plumbing. The contractor they had call me wanted $150 more then Eric. That was a good start and then I checked his reviews. Also good. All I can say is that Eric did me a solid! He seems to put forth his best effort into customer service. Edward came out and did the actual install. The Home Depot plumber who installed my last unit charge me a plumbing kit charge but never changed anything. Edward got me hooked up with new valve and lines. He was polite, helpful, friendly and knowledgeable. Edward also showed us proper maintenance procedures. So thanks for the good service guys, you earned this review!

melinda h.

Eric and Larry were courteous and efficient, clearing our sewer clog quickly with no mess!! I would definitely utilize their services again when needed and recommend this service to others in the area!!

Matt B.

I have a rental property in Arizona and I live in California. This is my first rental property and so when the tenant called about problems with a lack of ample hot water to fill the bathtub I got concerned and assumed the worst case (water heater replacement or worse...). I saw Hansen's had good reviews and was impressed by the business sense of the owner Eric to produce such a video promoting his company. I just trusted based off of those two things. I called and spoke with Eric and he was helping me diagnose the problem by phone. I connected him with the tenant and Eric met him at the property in Arizona on Monday. I was PLEASANTLY surprised that Eric called saying it was a valve that was shot and not opened properly to begin with because the townhome had been sitting for some time in foreclosure and so someone had turned the valve which limited the hot water supply. Anyway, an expected replacement of a water heater of $700-$800 went to a replacement of a valve for under $200. I appreciated and respected the honesty so much and now have a reliable, trustworthy and professional plumber in Eric and Hansen Plumbing Service that I'll use in the future and refer to others.

Frank M.

Great service! Called on a Saturday with a sink leak. Erik told me to snap a few pics and send to him. A minute after I sent them he called me back and immediately knew what was wrong. He was able to tell me what to do over the phone and my sink was back to perfect within in minute! Didn't even have to come out to me! Unbelievable! He could have come out and charged me but was nice enough to walk me through my issue. I will definitely call again and hopefully pay them this time! What amazing service!

Alison R.

I called Eric with a massive leak under my kitchen sink and he talked me through the fix over the phone -- turns out it was just a loose connection at my pull-out faucet. He could have made an appointment to come out and charge me for a service call, but he didn't, and I SO appreciate that -- he saved me a ton of money and he will definitely be my go-to guy for any plumbing issues going forward.

Bud H.

Called at 5pm Friday with a messed up, blown out shower valve. Eric was here within 30 minutes & did what he could to fix it, explaining everything as he went. Definitely recommend! Will be using him for future work for sure.

Charley J.

Dependable and very honest. He made a house call, did some work and didn't charge me a dime. I highly recommend him.

Ken M.

Immediately night call. Eric, the owner, helped me diagnose a problem over the phone. Very kind, courteous