H2O Plumbing & Sewer Services

Mae G.

We had contacted H20 due to blockage in our main lines and our daughter had a membership with them (keep this in mind). They were able to fit us in the next day and showed up in a timely manner. That's about as good as it gets!

They removed our toilet (now wobbly) to run the standard snake and unclogged the line. It was TEMPORARY he had just flushed enough water and moved the snake around for a quick fix. What he failed to do was run the snake fully to insure that there was no debris in the lines.
Now after they finished we left for Australia due to a death in the family and arrived back home 3 weeks later, and was welcomed by BLOCKED PLUMBING.

After a 599.00 bill and the problem was still there we decided to call a local company Kings Plumbing Paris Ky.
They jump right in pulling the toilet off and run the snake, same model as H20 and blockage was gone BUT they brought up the vines that was blocking our main line! COST $185.00
I literally had to ask twice are you sure it's not higher?!?!?! Nope that's it he said.

We got the email from H2O to pay our bill and my husband called to discussed with them that the service they provided didn't fix the issue the company come back with a discount of $149.00
So....
Total $599.00
Coupon $50.00. But members are to get 20% nope not this time.
Total $549.00
- 149.00 Because it wasn't fixed
New Total $400.00 unsure what the charge is for as they hadn't unclogged our plumbing?!?!

Jim E.

I had a blockage in a 120 foot long pipe that ran from my sump pump to the sewer. I received 3 quotes and H2O offered the best price. Todd and his team showed up right on time for our scheduled appointment. They rodded the full length of the pipe to remove the blockage and then ran a camera through the pipe to show that it was completely clear. They were very professional and friendly. No surprises on the bill. I'd definitely call H20 again and recommend them for your plumbing needs.

Cindy W.

I had a minor plumbing leak in the hallway bathroom and Todd came out on time, fixed the leak in no time flat, also installed a new drain stopper in the master bath sink. It was a small job, but he treated it with care and did not over charge me. I can highly recommend H2O plumbing for all of your needs.

Suzanne P.

I highly recommend H20 Plumbing and Sewer Services! Scott and Mike were extremely responsive when I called and very professional. They quickly diagnosed the problem with my faucet leaking and the service charge was extremely fair. These are guys you can trust. I will certainly call them in the future for any other plumbing needs.

Sarah I.

We've used H2O for two projects recently, one huge and one small. We were very happy with their work.

The big project was a broken service line, which needed to be fully replaced right before everything shut down for Christmas. We put out bids, and H2O was the lowest. They also had a more sensible plan than some of the other bidders, who intended to tear out my bushes. We took a chance and were glad that we did. Like any big project, there were hiccups, including trouble getting the go-ahead from the city (Evanston). John kept us fully informed by text as we rolled with the delays over the holiday. The team, led by John and Todd, was incredibly professional. Communication was the key.

We called them again when a pipe burst after the polar vortex. They fit us in to a jam packed schedule, and fixed it within 20 minutes of arrival.

We're satisfied customers and we'll keep using them.

Carmen P.

I strongly not recommend using these two companies. Last week I used Home Advisor for my problem with sink backup. I used American Sewer and drain. From the first inspection was determined that a camera was need to determine the problem. I paid $165 with not results. Next day H2O pluming and sewer, a sister companies to American Sewer. Without using the camera he determine that I had a broken pipe. We trusted him and we move forward with the repair at the cost of $7,000. During the work and after the work was completed that it was not the case. I believe, as senior I was scam for a work that was not needed. The next day I had a tub and toilet back up. H2o came over and found a clog. H2o has refused to work with me on the issue.

Jennifer R.

Imagine my horror when I wake up to find minor flooding in my laundry room. After mopping up what I could, I noticed there was water at the top of the floor drain and would most likely come up if I tried to use any source of water. I called H2O Plumbing on the recommendation of a friend. They came out immediately. Turns out a pipe had to be replaced in order to correct the problem. I also received a 3 year warranty!

Quick service, great and knowledgeable plumbing technicians all at a very reasonable price!!!

Rob D.

H20 was amazing! Responded to my quote request within 15 minutes, took my call well after normal working hours, was able to re arrange his schedule to help me with my perceived urgent issue, came over the next morning right away, diagnosed my issue and didn't even charge me!!! Todd is the definition of a stand up guy and will gladly be referring all friends/family and future business his way.

Lois C.

Todd and H20 plumbing was recommended to me by a friend. We got brand new countertops and kitchen sink put into our home and we thought my father in law could get the job done. Unfortunately that was not the case and Todd was able to come immediately (my kitchen sink was leaking) and fix the issue with brand new piping and truly amazing work. Todd worked efficiently and cleaned his work area when he was done. I was very pleased with the work that was done and I have already called him to come back to do some other small jobs on the side. Thank you Todd!!! I would absolutely recommend h20 for your next plumbing needs.

Gavin M.

I have used H2O Plumbing for commercial jobs in the past. Todd and his team are timely and do great work. I highly recommend them.