Guy Plumbing & Heating
Company Overview
Guy Plumbing specializes in repair for toilets, water fixtures, removing drain issues, troubleshooting excessive water consumption & disposal leaks. Our team is a certified Rheem installer for tank type water heaters. In addition, we offer quotes & services of seismic earthquake valves.
In addition, we function as a certified parts distributor for Rohl.
Established in 1948, in the small town of Menlo Park, Mr. Guy started his plumbing company operating from his family home on Oakley Street. Alongside his wife Elvira, he established a platform for the business to thrive. A few years later, he was supported by his children Roger, Alan, and Mike, and Guy Plumbing was born.
Incorporated in 1973, Roger and Alan continued running the operation and were accompanied by David, Roger's son David. In 1988, they moved to its present location at 1265 El Camino Real and opened up a plumbing showroom.
The grandson of Alan and David David, along with their wives, operate the service and display area. During 2009, David's great granddaughter Camille became part of the business, introducing the fourth generation of Guys.
Business Services
- Bathtub repair
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe repair
Business Location & Hours
Mon: | 8:00 AM - 4:30 PM |
Tue: | 8:00 AM - 4:30 PM |
Wed: | 8:00 AM - 4:30 PM |
Thu: | 8:00 AM - 4:30 PM |
Fri: | 8:00 AM - 12:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

Don't always believe what you see on Yelp.
I received quotes from 2 different plumbers for fixing a faucet with low water pressure. They both had 600+ reviews and perfect 5 stars. Both of them said that I needed to replace the 2 angle valves and the $800 kitchen faucet that's only 5 years old because the rubbers from the blown out gasket ruined it. I noticed that neither of the 2 plumbers had photos of fixtures from KWC or Hansgrohe so I went to Guy plumbing to get their take.
Guy plumbing had a very quizzical look when I mentioned the diagnosis and said that they could probably fix it. Low and behold, they came out the next day, replaced the 2 angle valves and fixed the KWC faucet in 1.5 hours. The pressure's back and they also tightened the faucet, hot water dispenser, and soap dispenser-all of which were pretty loose. They have all the tools and parts are are extremely efficient. They also guide you through what they are fixing and show you what's wrong and why certain parts fail.
Such an amazing service.

Simply the best!!!!!! In all respects. We've been faithful fans since we moved into our house 50 years ago. Can you say that about any other service?

Sc*w these guys. Called a couple of times about getting some leaks fixed. They couldn't be bothered to call me back.

I have been a longtime (20 yrs) customer of Guy Plumbing. Loved their neighborhood service, and always competent and friendly folks. But things have changed for the worse. I have a leaky bathroom sink and called today to schedule a visit. I left a message to get a callback, and did a few hours later. I explained I needed a service call because the elbow at the sink was leaking. The woman from Guy, initials YC, wanted to know what kind of sink. I told her a Kohler (a brand Guy carries). Then she wanted to know the style. I wasn't sure. ""It is leaking at the elbow,"" I said. ""Isn't that enough?"" She said I needed to take a picture of the sink and email it to her before she could schedule a service call. Really? Suppose you have a leaky sink but no iphone to take a picture, or ability to send a text or email? Guess you are s--- out of luck. Anyway, she refused to schedule the call until I sent her a picture. So I did, and she called me back an hour later. She said she could schedule a service call in 11 days. What? Wait 11 days for a plumber when I have a leaky sink? No thanks. I am through with Guy Plumbing. There are obviously shorthanded, and have hired very unhelpful people. (Her attitude was bad from the get-go; as if I existed to make her life more difficult.) Here's a news bulletin to Guy Plumbing: There are other plumbers in the yellow pages.

Top notch, highly recommend. High quality work, excellent customer service, fair pricing, on time, and efficient, thoughtful work with great communication. He even took a moment to chill with my dog, who is an excellent judge of character :)
Had some shower valves replaced which also stopped a slow water leak.
Look these ""guys"" up if you have plumbing needs on the peninsula.

Thank you for fixing my water heater first thing on Monday morning. This company is my go to for plumbing services. They are professional, dependable, and trustworthy. Above all, they do excellent quality of work. Great job Guy Plumbing and Heating!

Now had two separate calls with Guy and exceptionally happy. Both times Ron has done a complete job. Not just fixing the reported problems but making sure other connections are tight or replaced , seals are replaced, etc. Very happy with Guy Plumbing and will definitely call on again when needed.

Nice shop with plenty of kitchen and bathroom fixtures.
Greg was great help finding me a suitable kitchen faucet.
I highly recommend you go there for fixtures.
(I am sure their other services are just as good).

Love Guy Plumbing. They have been my designated plumber for the last 30 years. Everyone I have dealt with there is professional and knowledgeable. If there's a job that is out of their scope, they are honest about it and will refer me to someone who can. Great people at Guy. They are the ones that make the different.

Super helpful and resourceful sales staff. Place is small but packed with models and they can look up anything else on the catalog